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Azulea Bacalar Hotel & Spa - Lagoon Front

4.0 star property
Enjoy the outdoor pool at this 4-star Bacalar hotel

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Photo gallery for Azulea Bacalar Hotel & Spa - Lagoon Front

Exterior
Building design
Deluxe Room, 1 King Bed, Balcony, Lagoon View | 1 bedroom, premium bedding, down comforters, minibar
Exterior
Deep-tissue massages, Swedish massages, massages

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
609 Costera, Bacalar, QROO, 77930
  • Cenote Azul
    ‪2 min walk‬
  • Cenote Esmeralda
  • Cenote Cocalitos
    ‪2 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪33 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony, Lake View

Premium Room, 1 King Bed, Balcony, Lake View | 1 bedroom, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Balcony, Lake View

  • 440 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

Deluxe Room, 1 King Bed, Balcony, Lagoon View | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Balcony, Lagoon View

  • 471 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Balcony, Lake View

Premier Suite, 1 King Bed, Balcony, Lake View | 1 bedroom, premium bedding, down comforters, minibar

Premier Suite, 1 King Bed, Balcony, Lake View

8.0 out of 10
Very good
(1 review)
  • 831 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Balcony, Lake View

Deluxe Double Room, 2 Double Beds, Balcony, Lake View | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room, 2 Double Beds, Balcony, Lake View

8.0 out of 10
Very good
(1 review)
  • 471 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Room, 1 Queen Bed, Balcony, Lake View

Lake view

Elite Room, 1 Queen Bed, Balcony, Lake View

  • 491 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, 1 King Bed, Terrace, Lake View

Royal Suite, 1 King Bed, Terrace, Lake View | Terrace/patio

Royal Suite, 1 King Bed, Terrace, Lake View

  • 831 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Bacalar

On lake.Within a 10-minute walk of the hotel, you'll find Lake Bacalar and Cenote Azul. Also, Cenote Cocalitos is within half a mile (1 km) and Cenote Esmeralda is within 2 miles (3 km).

What's nearby

  • Cenote Azul - 2 min walk - 0.1 miles
  • Cenote Cocalitos - 2 min drive - 0.7 miles
  • Cenote Negro - 4 min drive - 2.2 miles
  • Fort of San Felipe - 5 min drive - 2.9 miles
  • Laguna Bacalar Ecological Park - 7 min drive - 3.4 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Bendición Dios - ‬4 min drive
  • ‪Enamora - ‬6 min drive
  • ‪Albahaca - ‬4 min drive
  • ‪El Trompo de K'los - ‬6 min drive
  • ‪Chiltepin Marisquillos - ‬4 min drive

About this property

Azulea Bacalar Hotel & Spa - Lagoon Front

Enjoy the outdoor pool at this 4-star Bacalar hotel
There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, spa services, and a garden are also featured at Azulea Bacalar Hotel & Spa - Lagoon Front. You'll have access to the outdoor pool at a partner property. A complete renovation of Azulea Bacalar Hotel & Spa - Lagoon Front was completed in March 2024.

Smoking is allowed in designated areas at this 4-star Bacalar hotel.

  • 11 guestrooms or units
  • 3 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Coffee shop
  • Dining venue
Azulea Bacalar Hotel & Spa - Lagoon Front offers 11 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.

Languages

English, Spanish

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Azulea Bacalar Hotel & Spa - Lagoon Front

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Azulea Bacalar
Azulea Bacalar & Lagoon Front
Azulea Hotel Spa Lagoon Front
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel
Azulea Bacalar Hotel & Spa - Lagoon Front Bacalar
Azulea Bacalar Hotel & Spa - Lagoon Front Hotel Bacalar

Frequently asked questions

How close is Azulea Bacalar Hotel & Spa - Lagoon Front to the airport?

Azulea Bacalar Hotel & Spa - Lagoon Front is 21.2 mi (37-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does Azulea Bacalar Hotel & Spa - Lagoon Front have an airport shuttle?

Airport shuttle services are not available at Azulea Bacalar Hotel & Spa - Lagoon Front.

Does Azulea Bacalar Hotel & Spa - Lagoon Front offer free breakfast?

Azulea Bacalar Hotel & Spa - Lagoon Front offers free continental breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at Azulea Bacalar Hotel & Spa - Lagoon Front?

No, there is no casino at this hotel.

What time is check-in at Azulea Bacalar Hotel & Spa - Lagoon Front?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Azulea Bacalar Hotel & Spa - Lagoon Front?

Free parking is not available at this hotel.

Does Azulea Bacalar Hotel & Spa - Lagoon Front have a pool?

Azulea Bacalar Hotel & Spa - Lagoon Front features an outdoor pool.

Does Azulea Bacalar Hotel & Spa - Lagoon Front have a restaurant?

Yes, there is a restaurant on site.

Does Azulea Bacalar Hotel & Spa - Lagoon Front have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Azulea Bacalar Hotel & Spa - Lagoon Front to downtown Bacalar?

Azulea Bacalar Hotel & Spa - Lagoon Front is 2.4 mi away from Bacalar.

Azulea Bacalar Hotel & Spa - Lagoon Front Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 40 reviews
Rating 8 - Good. 5 out of 40 reviews
Rating 6 - Okay. 4 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 2 out of 40 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria, Greeley

Stayed 1 night in May 2025

10/10 Excellent

Bianca

Perfect prio
Stayed 2 nights in Feb 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adults only for us from now on!

Really it was a lovely place but unfortunately for us our stay was ruined by screaming toddlers. We were in the room above the vacation ruing family with tree kids and I can’t explain how but their shrills were able to penetrate cement flooring. I couldn’t help but notice that we could have been placed away from the noise but the management put the old folks who never had kids (your welcom planet) as close as they possibly could. We had a horrible stay and were planning to enjoy some of the amenities but hightailed it out of there instead.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet spot on the banks of the lagoon. Staff were exceptionally helpful and friendly. The food was great! Can’t wait for the bar to be up and running!
Stayed 2 nights in Feb 2025

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful relaxing get away!
Stayed 1 night in Feb 2025

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Merari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Nick, Lacombe

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, safe and walkable
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very kind. The place was kept clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

LUIS, Joliet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to take a quiet vacations! Good location Great staff Good cleaning
Stayed 1 night in Jul 2024

10/10 Excellent

Carl, Stockholm

Stayed 1 night in Apr 2024

10/10 Excellent

Mónica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Really bad breakfast otherwise ok hotel. Suite with balcony do not have a balcony it’s only a terrace
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expectativa lograda de descanso

Excelente estancia y hermosa lugar
Stayed 2 nights in Feb 2025

10/10 Excellent

Anne-Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Laura Lidia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy rico, tener agua a disposición, los espacios, diseño. Quizá falta limpieza en su lago estancado. Si tuve un tema de seguridad ya que entregaron mi habitación a otros huéspedes y estaba yo dentro de ella. Argumentaron que los huéspedes nuevos tomaron la llave máster (eso es aún más grave), pero aún así creo que debieron acompañarles y asignarles ellos la correcta. Falta marcar las llaves y una simple disculpa no arregla el mal momento, debieron hacerme sentir más cómoda o algo…
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar . El.precio lo vale por las instalaciones
Stayed 2 nights in Feb 2025

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

juan carlos

Cara para lo que ofrece..
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ikke 5 stjerner

Hotellet var langt fra 5 stjerner men servicen var bra. Alt i alt overpriset for tilstanden det er i nå.
Stayed 2 nights in Dec 2024

6/10 Okay

Per-Olof

Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia
Stayed 1 night in Aug 2024

2/10 Terrible

Dulce Esbeidi

Disliked: Staff & service
No te sientes, comodo a la hora de llegada y salida.. casi casi te estan corriendo..
Stayed 1 night in Aug 2024