Book Hotels in Aylesbury

"The room was cleaned altought the bathroom floor was having some lines of mould. The staff were ok. the houskeeper how attend us didn't know who to sort a baby cot and we have to call several times to fix it. the breakast varieaty was good mixed of english breakfast and pastries andd fruits and bread. one of the staff who was tidying the breakfast was't very polite,she was cleaning the only2 coffees machies before the close time, and I was unable to take my coffee as she was rude on her approach and didn't give alternative of apologies, very rude face. the rest of the staff didn;t see them smile or give a nice gesture.all very quiet and plain face. Maybe some training in communication and costumer service will be good. "

"Location is perfect for exploring Windsor/Eton . Setting on the Thames is lovely."

"Hhhh"

"Not great"

"The room was small but fine for one night. The heating was not on and took a long time to heat the room once the temperature was set. The reason for the overall poor score is the staff. We had no shampoo in the dispenser, which my wife only realised when she was in the shower. I called reception, who were apologetic and said someone would be along shortly. Five minutes later a man turned up with a bottle of shower gel. I told that was not what was needed and he said he'd be back very soon. After almost ten minutes I called reception. The lady on reception left her position to bring me a shampoo. A few minutes later the original staff member turned u with the correct bottle. When walking down the corridor in the morning we were intercepted by staff THREE times to ask which room we were checking out of. We politely told them we had not yet checked out. I think they were being lazy and not checking with reception which rooms had been vacated. At breakfast there were items that ran out and replenishment was slow. A couple of other problems led my wife to complain to the duty manager. He was disinterested and borderline rude, focusing on his computer screen rather than looking at her. We accepted some IHG points as compensation. A week later, no points. I emailed the hotel and the duty manager stated "The wrong membership number was provided". That's highly unlikely as I read it out three times to ensure it was taken correctly. An average hotel with below average management."

"The property was clean but scruffy. A bit run down. The room was basic and comfortable. Bed comfortable. The bathroom was too small. My husband is 6ft 2. He struggled to sit on the toilet. Knees against the shower screen. The shower wasn't enclosed enough, the water leaked on the floor. The breakfast was good, basic cooked and continental. We weren't aware of the parking at the back of the property but we managed to squeeze into a parking space at the front. The property is 25/30 min walk to Oxford city centre. Which suited us."