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Red Roof Inn Austin - Round Rock

2-star property
1990 North I-35, Round Rock, TX 1-855-201-7819
3.0 out of 5
See all 10 travelocity Reviews

"There were roaches in the room and not enough towels. " More

By a verified traveler on Mon 17 May 2021

Points Of Interest

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Hotel Description

Motel perfectly located for exploring Round Rock

City center stay

Within 2 miles (3 km) of this Round Rock motel, you'll find Round Rock West Shopping Center and Rock Creek Plaza. Memorial Park and Chisholm Trail Crossing Park are also within 2 miles (3 km).

Property Amenities

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. A safe deposit box and laundry facilities are also provided.

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$73* Per night/room Feb 6 - Feb 7

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Red Roof Inn Austin - Round Rock ratings based on 10 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Roof Inn Austin - Round Rock

Everyone (5) Couples (1) Family (4)
1 out of 5

Posted by on Feb 20, 2022

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3 out of 5
There were roaches in the room and not enough towels.

Posted by on May 17, 2021

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3 out of 5
It was a bit dirty, I will say the Bed as good and clean, .probably wouldn't stay there again,. floor in room sticky

Posted by on Apr 19, 2021

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5 out of 5

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by Mina

Thank You for your review, we are glad you are enjoying your stay.

5 out of 5
There was no breakfast and the pool was not available.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Dec 23, 2019 by Front desk

Thank you so much for your feedback, we are glad you had a great stay.

4 out of 5
There were dead bugs in room, don't know if or when it had been mopped. Everything else was fine. Front desk let me check in early..and was very happy to have fridge and microwave in room.

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 22, 2019 by Kash

We are extremely sorry about the issue you had faced. Our team is very pleased, you have enjoyed our hotel otherwise.

1 out of 5
The thing I liked most about this hotel was its location. Easy access to The freeway; however this location has bug in its room, the beds are so hard the ground might be better, the Humidity level was so bad there was water building up on every serfice in the room. The sheets on the bed felt wet all the time. The towel fixture feel off the wall, the lap on one side would not work, and the finally half the plugs didn’t work. That’s just the quality in the room. Now for service. When I came to the to the hotel they tried to charge me a 20$ check in fee. And on the 3 days I was there I got moved to a new room with out my ok. I was just told we are moving to a new room. The next day they disabled my keys to get into my room. And again the fallowing day. What hotel disables a guests keys to there room each day! There excuses for such a poor service is even worse than the service. There excuse was the burning is going to be renovated soon

Posted by on Jun 5, 2019

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Comment from Hotel Management

Dec 23, 2019 by Mina

We sincerely apologize for the inconvenience that you experienced during your stay. Please give us another chance to meet your expectations

1 out of 5

Posted by on May 28, 2019

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Comment from Hotel Management

Dec 23, 2019 by Mina

We sincerely apologize for the inconvenience that you experienced during your stay. Please give us another chance to meet your expectations.

5 out of 5
It was very nice and was happy with the restroom and bed.

Posted by on Apr 18, 2019

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Comment from Hotel Management

Apr 18, 2019 by Kash

Thank you so much for staying at our hotel. We have shared your comments with our staff members and all were very excited about your stay with us. Please come back and see us soon!

2 out of 5
Walking through the hotel to get to our room, there was cigarette smell in the hallway and a big trash can in the middle of hall to catch dripping water from ceiling. A plastic bag covering a light fixture by the water leak. First room we were given had the door open and someone in the room banging on equipment. We had to get another room. Second room had only 3 working light bulbs and the rest were missing. The sink ran only hot and hotter water. So we were given another room. Third room was a little better until we did our bed check. The linen had a urine stain and housekeeping failed to get the room clean. In a corner by bed were underwear and socks. After calming down from the bad hotel stay were we able to sleep. You can believe we were anxious to get out of this hotel.

Posted by on Jan 5, 2019

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Comment from Hotel Management

Jan 17, 2019 by Kash

Hello, we are very sorry to see that you did not have an enjoyable experience at our hotel. We do our best to provide each guest with a great experience, and we obviously fell short of our goal in your case. We are truly sorry that your stay did not meet your expectations and the issue was not resolved promptly while you were on the property. Once again, we are sorry did not meet your expectations. Please give us another chance to earn your business.

About the Red Roof Inn Austin - Round Rock

Location 1990 North I-35, Round Rock, TX 78681

Property Features

Red Roof Inn Austin - Round Rock offers its guests coffee/tea in a common area, laundry facilities, and a front desk safe. Public spaces have free WiFi. The business-friendly Red Roof Inn Austin - Round Rock also features an ATM and an elevator. Free self parking is available. This Round Rock motel is smoke free.

  • 107 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Red Roof Inn Austin - Round Rock offers 107 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof Inn Austin Motel Round Rock
  • Red Roof Inn Austin Round Rock
  • Red Roof Inn Round Rock
  • Red Roof Inn Austin Round Rock Motel
  • Round Rock Red Roof Inn
  • Red Roof Inn Austin Round Rock
  • Red Roof Inn Austin - Round Rock Motel
  • Red Roof Inn Austin - Round Rock Round Rock
  • Red Roof Inn Austin - Round Rock Motel Round Rock

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.