"This hotel is not the nicest in terms of facilities, but the staff do their best to ensure that you enjoy your stay and are helpful beyond your averag ... " More

By a verified traveler on Tue 05 Dec 2017

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Hotel Description

Austin guestrooms with free WiFi

In Austin

Within 3 miles (5 km) of this Austin hotel, you'll find North Cross Mall and Norris Conference Centers. LBJ Presidential Library and University of Texas at Austin are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a sauna and multilingual staff can provide around-the-clock assistance.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 118 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$59 per night

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking (Interior Corridor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Interior Corridor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites Downtown North ratings based on 14 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites Downtown North

Everyone (13) Family (2)
5 out of 5

Posted by on Apr 24, 2019

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1 out of 5
This facility was dirty and unkempt. There was trash just out of cans and open outlets with wires sticking out. The TV channels did not work, my coffee pot was missing since day one (even though I told them day one they never brought one), my room key had to get reset every time I left the room because it would stop working. There is so much more wrong.

Posted by on Apr 3, 2019

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1 out of 5
no handle for hot water in the shower, no no smoke detector, total crap for breakfast

Posted by on Feb 7, 2019

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4 out of 5

Posted by on Nov 5, 2018

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2 out of 5

Want a roommate? Bugs will fulfill your wishes

Pros: The price was reasonable but after staying there, it wasn't worth it.
Cons: The staff, cleanliness, and extermination. Bathtub was filthy. Carpet needs to be replaced; white socks were black after walking down the hall.
Location: Only slept there, was there for a death in the family and thought it would meet my needs, I was wrong.
Chose the cheapest king bed room, turns out it was a smoking room...my mistake. The room wreaked of cigarette smoke as if I was sleeping in a giant ashtray. Asked to changed rooms the next day, took over an hour to grant my request. The new room had ants crawling around the bathroom...disgusting. Microwave didn't work, coffee maker didn't work, and one of the lamps wasn't plugged in. The staff moves slower than molasses. The printer for the business computers didn't work. Breakfast buffet was adequate if you could find the person responsible for making eggs and waffles. Mentioned to the staff that they were out of milk and the person seemed upset that he had to refill it. Location is in a sketchy part of town but there was a security guard present in the hotel at night....hmmmm. Would not recommend this hotel at all.

Posted by , from Utah on Jan 14, 2018

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3 out of 5

Affordable and great location

Pros: Staff friendliness, fresh breakfast
Cons: Facilities need some updating (specifically around showers) and also hotel should be cleaned more regularly
Location: Just north of the I-35 split; less than 10 minutes from downtown Austin. Plenty of restaurants nearby and easy access to all of Austin.
This hotel is not the nicest in terms of facilities, but the staff do their best to ensure that you enjoy your stay and are helpful beyond your average hotel.

Posted by on Dec 5, 2017

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2 out of 5

Ok for.price

Have little to no water pressure or hot water switched rooms same issue. Lots of road noise. Breakfast food was okay. WiFi connection terrible.

Posted by on Nov 27, 2017

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3 out of 5

Both bad and good.

Pros: Bed and room climate.
Cons: Water pressure. Lobby comfort/temperature.
Room itself was clean. Bed, pillows comfortable. Shower was just a trickle of water at best. Lobby and rest of building was hot and humid. Exercise room was out of order. Just a vending machine available for a drink or snack. First night was quiet except for the pigeons living on the small balcony outside of window. AC would drown out though. Second night they put several people next to me that were noisy and even tried opening the door between my room and theirs. I had to turn AC down so it stayed on to drown them out. I like using stairs instead of elevator, but the only available stair was all the way at the end of the building...not even close to where the rooms were. I would get up early to go eat breakfast and the one person on duty at the front desk was sound asleep in the chair. Since I had to be somewhere early I had to eat breakfast out as they didn't serve the continental breakfast early enough on the weekend. So I can't comment on the food. If I have to come to Austin again next year I will most likely choose a different hotel.

Posted by , from Spring, TX on Jul 4, 2016

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1 out of 5

Don't do it

No cell phone reception The exercise room was "closed for a month, didn't pass inspection

Posted by , from Washington on Jun 24, 2016

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4 out of 5

Okay price, okay quality .

Pros: Fridge,heated pool.
Cons: Some of the staff was frustrated at customers. Please don't have clogged drains. Softer towels if possible.
Location: Ramen Tatsuya, Asian food, 10 min away from UT.
It was a okay price and has a heated swimming pool, but it's in an older condition. Our particular room's bathtub couldn't drain well, so the staff switched us to a different room. Also, the breakfast food would run out towards the end. We liked that there was a fridge in our room! Overall, it's okay for the price you pay.

Posted by on May 27, 2016

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About the Quality Inn & Suites Downtown North

Location 7928 Gessner Dr, Austin, TX 78753

Property Features

WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A sauna, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites Downtown North. Self parking is free. This Austin hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Airport: Austin, TX (AUS-Austin-Bergstrom Intl.) (21.3 km / 13.2 mi)
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Quality Inn & Suites Downtown North offers 118 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a sauna.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per accommodation, per stay
  • Weight limit: 20 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per stay
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Atrium
  • Best Western Atrium Hotel
  • Best Western Atrium Hotel North
  • Quality Inn Downtown North Austin
  • Quality Downtown North Austin
  • Clarion Austin North

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.