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Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel

2.5-star property
805 Neches Street, Austin, TX 1-855-201-7819
4.2 out of 5
Very good!
See all 18 travelocity Reviews

"The property is in a good location if you're wanting to walk around downtown. The room itself was nice but the bed was Extremely hard and the air con ... " More

By a verified traveler on Wed 02 Feb 2022

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Hotel Description

Hotel near University of Texas at Austin in Austin

Heart of Austin

Within a 15-minute walk of this Downtown Austin hotel, you'll find University of Texas at Austin and Sixth Street. Texas State Capitol and Austin Convention Center are also within half a mile (1 km).

Free breakfast

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Standard Room, 1 King Bed, Accessible, Pool View (Comm)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$139* Per night/room Jun 11 - Jun 12

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible (Mobil, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Comm)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel

Everyone (8) Couples (3) Family (7)
5 out of 5

Posted by , from REDONDO BEACH on Apr 12, 2023

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Comment from Hotel Management

May 7, 2023 by Cody

Dear Maria,Thank you for choosing the Holiday Inn Express and for taking the time to provide feedback about your experience. We strive to make each stay as pleasant and comfortable as possible and I'm so glad to hear this stay went so well. I hope you truly felt at home and will consider staying with us again next time you're in Austin!Yours in hospitality,Cody ArnAssistant General ManagerHotel Indigo & Holiday Inn Express Downtown Austin

4 out of 5
The property is in a good location if you're wanting to walk around downtown. The room itself was nice but the bed was Extremely hard and the air conditioning sounded like a freight train, so every time it kicked on we woke up. It shook the walls, and when we told the front desk in the morning they simply blamed the weather. But it was only in the 50s outside so I didn't understand this reasoning.

Posted by on Feb 2, 2022

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Comment from Hotel Management

Feb 20, 2022 by Luis Pina

Thank you so much for choosing to stay with us. Please come back and visit us again soon.

5 out of 5
Wonderful place parking was a bit difficult but otherwise we enjoyed it

Posted by , from MARTINEZ on Dec 8, 2021

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Comment from Hotel Management

Dec 12, 2021 by Luis Pina

Thank you for staying with us. Please come back and see us again soon.

3 out of 5
Nice hotel. Tough neighborhood. convenient to capital, waterloo park and U of Texas

Posted by on Nov 20, 2021

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Comment from Hotel Management

Nov 26, 2021 by Luis Pina

Thank you for staying with us. Please come back and see us again soon.

3 out of 5
Very nice and up to date rooms

Posted by on Nov 9, 2021

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Comment from Hotel Management

Nov 10, 2021 by Alexi

Thank you so much, we hope you return to visit us soon.

4 out of 5

Posted by on Aug 13, 2021

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4 out of 5
Really enjoy the stay, the only 2 thing I didn’t like was, the parking was $30 and they took out of my card $100 refundable deposit that they didn’t disclose online.

Posted by on Aug 5, 2021

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Comment from Hotel Management

Aug 8, 2021 by Alexi

Thank you for choosing Holiday inn Express, we hope to see you soon. Best Wishes.

5 out of 5

Posted by on Aug 2, 2021

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4 out of 5
Hotel was nice and clean

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 15, 2021 by Alexi

Thank you so much, we hope you can return to our property soon.

3 out of 5
Homeless issues

Posted by on Jun 18, 2021

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Comment from Hotel Management

Jun 24, 2021 by Alexi

I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

About the Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel

Location 805 Neches Street, Austin, TX 78701

Property Features

Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. The business-friendly Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel also features a terrace, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This Austin hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 5 levels
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Austin Station (2.6 km / 1.6 mi)
  • Metro station: Downtown Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel offers 171 accommodations with safes and complimentary newspapers. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Austin Downtown University Hotel
  • Holiday Inn Express Austin Downtown University
  • Holiday Inn Express Suites Austin Downtown University

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.