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"The modern feel and the pool area is beautiful Very clean rooms and easy to get ariund " More

By a verified traveler on Mon 21 Sep 2020

Hotel Description

Hotel near Sixth Street in Austin

Heart of Austin

Within a 10-minute walk of this Downtown Austin hotel, you'll find Sixth Street and Paramount Theater. Also, Texas State Capitol is within half a mile (1 km) and Austin Convention Center is within 2 miles (3 km).

Free shuttle, breakfast

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy freebies like buffet breakfast and an area shuttle

Free WiFi, refrigerators

The 171 guestrooms feature comforts like pillow menus and down comforters, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with satellite channels, and other amenities include free WiFi and coffee/tea makers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (MOBILITY)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Austin Downtown - University ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Austin Downtown - University

Everyone (16) Couples (2) Family (5)
2 out of 5

Posted by on Nov 2, 2020

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Comment from Hotel Management

Nov 3, 2020 by Alexi

I am so sorry we have not exceeded your expectations, we do appreciate your feedback so that we can grow as a hotel. Thank you again and best wishes.

5 out of 5
The modern feel and the pool area is beautiful Very clean rooms and easy to get ariund

Posted by , from Bryan Tx on Sep 21, 2020

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Comment from Hotel Management

Sep 24, 2020 by Luis Pina

Dear Tracy, Thankyou for choosing to stay with us and thank you for the positive feedback, I will be sure to share that with my housekeeping department. Please come back and see us again soon.

5 out of 5

Posted by on Aug 8, 2020

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Comment from Hotel Management

Sep 16, 2020 by Alexi

Thank you so much, we would love to have you return to our property soon.

5 out of 5

Posted by on Jul 20, 2020

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Comment from Hotel Management

Aug 1, 2020 by Alexi

Thank you so much for your feedback please return to see you soon!

5 out of 5
Front desk was very friendly and went out of their way to answe all of my questions. Special props to Kiran, Manuel and beautiful Lucero.

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 15, 2020 by Alexi

Thank you so much for your great feedback, we will make sure to let them know how awesome they were. We look forward to having you return to our property. Best Wishes,

4 out of 5
The room was great. I like the bed especially. Location was very convenient.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 9, 2020 by Alexi

Thank you so much for your feedback, it's greatly appreciated. :)

5 out of 5

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 16, 2019 by Alexi

Thank you for your great review!

4 out of 5

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 4, 2019 by Michael Ferguson - Front Office Manager

Thank you so much for taking the time to let us know about your stay! We appreciate all feedback. We hope to see you again soon!

4 out of 5
My room was great I loved my room. However, the bathroom floor was not cleaned and had what appeared to dirty foot prints, which I assume was human waste or blood. I walked around with shoes on during my stay and attempted to clean the floor myself. I didn't call or report this because my stay was going to be short and I was too exhausted to deal with it. However, the floor stains concerned me.

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 25, 2019 by Michael Ferguson - Front Office Manager

Dear Mr. Charlie, thank you so much for taking the time to let us know about your stay! We appreciate all feedback. I apologize for the issues that you faced with your room, and I will be speaking with our housekeeping staff in order to determine a solution that would benefit all our guests. We hope to see you again soon! Thank you, Michael Ferguson Front Office Manager

4 out of 5
It’s close to six street... it’s clean staff was awesome

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 23, 2019 by Michael Ferguson - Front Desk Manager

Thank you so much for taking the time to let us know about your stay! We appreciate all feedback. I am so glad to hear that our convenient location was beneficial to you, and that our staff was able to accommodate all your requests. We hope to see you again soon! Thank you, Michael Ferguson Front Desk Manager

About the Holiday Inn Express & Suites Austin Downtown - University

Location 805 Neches Street, Austin, TX 78701

Property Features

Holiday Inn Express & Suites Austin Downtown - University offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A free area shuttle within 3 miles is available. The business-friendly Holiday Inn Express & Suites Austin Downtown - University also features a terrace, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This Austin hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 5 levels
  • Built in 2015
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Austin-Bergstrom Intl. Airport (AUS) (18 km / 11.2 mi)
  • Train station: Austin Station (2.6 km / 1.6 mi)
  • Metro station: Downtown Station (0.7 km / 0.4 mi)
  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express & Suites Austin Downtown - University offers 171 accommodations with safes and complimentary newspapers. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Austin Downtown University Hotel
  • Holiday Inn Express Austin Downtown University
  • Holiday Inn Express & Suites Austin Downtown - University Hotel
  • Holiday Inn Express & Suites Austin Downtown - University Austin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.