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Extended Stay America Suites Austin Northwest/Arboretum

2.5 star property
Hotel perfectly located for exploring Gateway

Choose dates to view prices

Photo gallery for Extended Stay America Suites Austin Northwest/Arboretum

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Property amenity
Studio, 1 Queen Bed, Accessible, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
10100 N Capital Of Texas Hwy, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪14 min walk‬
  • Q2 Stadium
    ‪3 min drive‬
  • Domain Northside
    ‪3 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Austin

Gateway stay.Your stay at this Gateway hotel places you within 2 miles (3 km) of Arboretum at Great Hills Mall and Domain Northside. Q2 Stadium and Museum of Ice Cream are also within 2 miles (3 km).

What's nearby

  • Arboretum at Great Hills Mall - 13 min walk - 0.7 miles
  • J. J. Pickle Research Campus - 14 min walk - 0.8 miles
  • Domain Northside - 2 min drive - 1.2 miles
  • Q2 Stadium - 2 min drive - 1.2 miles
  • St. David's North Austin Medical Center - 4 min drive - 2.6 miles

Getting around

  • Kramer Station - 3 min drive
  • Austin Station - 12 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 20 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪The Cheesecake Factory - ‬18 min walk
  • ‪Maggiano's - ‬2 min drive
  • ‪Panera Bread - ‬5 min walk
  • ‪Yogurt Planet III - ‬3 min drive

About this property

Extended Stay America Suites Austin Northwest/Arboretum

Hotel perfectly located for exploring Gateway
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Austin Northwest/Arboretum also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Austin hotel is smoke free.

  • 102 guestrooms or units
  • 4 levels
  • Built in 1999
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Extended Stay America Suites Austin Northwest/Arboretum offers 102 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Languages

English

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Arboretum
Extended Stay America Arboretum Austin
Extended Stay America Arboretum Hotel
Extended Stay America Arboretum Hotel Austin
Extended Stay America Austin Northwest/Arboretum Hotel
Extended Stayamerica Austin/Arboretum Hotel Austin
Extended Stay America Austin Arboretum Hotel
Extended Stay America Austin
Extended Stay America Austin-Arboretum-Capital Texas Hwy Hotel
Extended Stay America Austin-Arboretum-Capital Texas Hwy
Extended Stay America Northwest/Arboretum Hotel
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Northwest/Arboretum
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Suites Austin Northwest/Arboretum Hotel
Extended Stay America Suites Austin Northwest/Arboretum Austin

Frequently asked questions

How close is Extended Stay America Suites Austin Northwest/Arboretum to the airport?

Extended Stay America Suites Austin Northwest/Arboretum is 17.5 mi (20-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.

How much does it cost to stay at Extended Stay America Suites Austin Northwest/Arboretum?

As of May 9, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Austin Northwest/Arboretum on May 18, 2025 start from $70.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Extended Stay America Suites Austin Northwest/Arboretum have an airport shuttle?

Airport shuttle services are not available at Extended Stay America Suites Austin Northwest/Arboretum.

Does Extended Stay America Suites Austin Northwest/Arboretum offer free breakfast?

Extended Stay America Suites Austin Northwest/Arboretum offers free on-the-go breakfast every day from 6 AM to 9:30 AM.

Is there a casino at Extended Stay America Suites Austin Northwest/Arboretum?

No, there is no casino at this hotel.

What time is check-in at Extended Stay America Suites Austin Northwest/Arboretum?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Extended Stay America Suites Austin Northwest/Arboretum?

This hotel offers free self parking.

Does Extended Stay America Suites Austin Northwest/Arboretum have a pool?

Extended Stay America Suites Austin Northwest/Arboretum does not have a pool.

Does Extended Stay America Suites Austin Northwest/Arboretum have a spa?

There are no spa services available at this hotel.

How close is Extended Stay America Suites Austin Northwest/Arboretum to downtown Austin?

Extended Stay America Suites Austin Northwest/Arboretum is 8.5 mi away from Austin.

Extended Stay America Suites Austin Northwest/Arboretum Reviews

Reviews

6.6
Rating 10 - Excellent. 220 out of 947 reviews
Rating 8 - Good. 247 out of 947 reviews
Rating 6 - Okay. 183 out of 947 reviews
Rating 4 - Poor. 141 out of 947 reviews
Rating 2 - Terrible. 156 out of 947 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

grace

Stayed 14 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bleakney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has been great - a temporary stay but no complaints.
Stayed 1 night in Jan 2025

10/10 Excellent

grace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches, horrible smell,
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Extremely helpful staff and management. I’ll be staying here every time I come to town.
Stayed 1 night in Jan 2025

10/10 Excellent

Bleakney

Liked: Cleanliness, staff & service, property conditions & facilities
No thank you
Stayed 1 night in Jan 2025

2/10 Terrible

Carrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Carlos

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Stayed 1 night in Dec 2024

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived after paying online through Expedia but they did not have a room available. Had to go somewhere else and then had to spend over an hour on the phone with Expedia for a refund.

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Had a reservation but I arrived and there was no room available,even though I had paid online. Was waiting in the lobby and there are no restrooms in the lobby, just in the rooms. Had to leave and find another hotel when they could not give me a room.

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Brian

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Julie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The person checking me in was very kind and very understanding. I was a little sketched out when I arrived. it took about 10 minutes to get some one to let me in as it was after 10:00. The lady at the front desk was very kind, however the lobby was not taken care of. I got checked in, went to the 4th floor, the doors opened and the smell of marijuana was overwhelming. I found my room, walked in, turned on the lights and heater. It was clean, but extremely dated and when I turned on the heater, it hadn't been used yet so the burning smell was overwhelming. I was in the room for only 5 min when the smell of marijuana infiltrated my room and I could hear people yelling and screaming outside my door. I opened it only to find no one was there, they were in fact in a room down the hall. I proceeded downstairs to the lobby and checked out.
Stayed 1 night in Dec 2024

8/10 Good

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well maintained and close to domain
Stayed 1 night in Sep 2024

6/10 Okay

Vincent

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Accident happened. Had to cancel last minute.
Stayed 1 night in Sep 2024

2/10 Terrible

Alfred

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Oct 2024

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the stay

One of the worst hotels I’ve stayed in. As soon as I walked into the room, it smelled like cigarettes smoke. The television did not work and all the furniture was broken and unkept.
Stayed 2 nights in Oct 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

bill

Traveled with family
Disliked: Amenities
Booked a two double beds, hotel provided one queen. No refund
Stayed 4 nights in Oct 2024