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Pan Pacific Toronto

4-star property
900 York Mills Rd, Toronto, ON 1-855-201-7819
3.5 out of 5
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See all 4 travelocity Reviews

"Only stayed one night. Room was comfortable and clean. Was surprised about the $18/day parking charge in a hotel that is not downtown. " More

By a verified traveler on Sat 23 Mar 2024

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Hotel Description

Golf hotel near Toronto Botanical Garden

North York stay

Your stay at this North York hotel places you within 3 miles (5 km) of Toronto Botanical Garden and Aga Khan Museum. Ontario Science Centre is within 3 miles (5 km) and Royal Ontario Museum is within 12 miles (20 km).

Multiple dining options

This hotel features 2 restaurants, an outdoor tennis court, and a 24-hour gym. Traveling on business? Take advantage of the 21 conference rooms, free WiFi in public areas, and laundry service. You'll appreciate the seasonal outdoor pool, bar/lounge, and laundry facilities.

Deluxe Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$137* Per night/room May 19 - May 20

Premier King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Pan Pacific Toronto ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pan Pacific Toronto

Everyone (1) Couples (1) Family (2)
2 out of 5
Very disappointing. We usually have a beautiful room at this hotel. But we were placed in a 'side room', not the usual updated Tower Rooms. We assume this was because we booked through Travelocity instead of through the hotel. Our TV did not work. No answer at front desk x 5 tries. Walked to front desk, "technical issues". Room was shabby, outdated. 2 regular customers are very disappointed. We wont stay here again.

Posted by , from Kake on Sep 9, 2023

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Comment from Hotel Management

Sep 15, 2023 by Pan Pacific Toronto

Dear Lori,Thank you for taking the time to provide feedback. We apologize for the inconvenience you experienced with us. We will keep improving our services and facilities. We are happy to have you here with us. We are looking forward to welcoming you back here at the hotel.Sincerely yours, Pan Pacific Toronto

4 out of 5

Posted by , from Mansfield on Apr 4, 2023

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4 out of 5
Only stayed one night. Room was comfortable and clean. Was surprised about the $18/day parking charge in a hotel that is not downtown.

Posted by on Mar 23, 2024

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4 out of 5
Fácil acceso al transporte público . No me gusto el servicio de limpieza en la habitación.

Posted by on Jul 28, 2022

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About the Pan Pacific Toronto

Location 900 York Mills Rd, Toronto, ON M3B3H2

Renovations + Closures

The following facilities or services will be unavailable from October 1 2023 to May 31 2024 (dates subject to change):

  • Swimming pool

Property Features

As a guest of Pan Pacific Toronto, you'll find a seasonal outdoor pool, an outdoor tennis court, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. 21 meeting rooms and limo/town car service are available. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. Spa services, tour/ticket assistance, and a vending machine are also featured at the business-friendly Pan Pacific Toronto. For a fee, parking is available. Smoking is allowed in designated areas at this Toronto hotel.

  • 1 building
  • 409 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1974
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Oriole Station (2.9 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pan Pacific Toronto offers 409 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Seasons Restaurant - This restaurant serves lunch and dinner.

900 Lounge - Onsite bar. Open daily.

Gilaneh - Onsite restaurant. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, a sauna, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 18 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Prince Toronto
  • Prince Westin
  • Prince Westin Toronto
  • Toronto Prince
  • Toronto Westin Prince
  • Westin Prince
  • Westin Prince Hotel
  • Westin Prince Hotel Toronto
  • Westin Prince Toronto
  • Westin Toronto Prince
  • Westin Prince Toronto Hotel
  • Pan Pacific Toronto Hotel
  • The Westin Prince Toronto
  • Pan Pacific Toronto Toronto
  • Pan Pacific Toronto Hotel Toronto

You should know

  • The seasonal pool will open June 01 and close September 30.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.