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4.6 out of 5

"We weren't able to get a staybridge shuttle from airport to hotel, waited over 40 minutes and none ever showed up. Front desk wasn't clear about poli ... " More

By a verified traveler on Wed 13 Sep 2023

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Hotel Description

3-star hotel near Georgia International Convention Center

East Point stay

Your stay at this East Point hotel places you within 2 miles (3 km) of Delta Flight Museum and Barrett Park. Georgia International Convention Center and Porsche Experience Center are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and a free airport shuttle. Traveling on business? Take advantage of the 5 conference rooms, 24-hour business center, and laundry service. There's a 24-hour gym on site, and a 24-hour front desk and a snack bar/deli are also provided.

Studio Suite, 1 King Bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max
$147* Per night/room Oct 8 - Oct 9

Suite, 2 Bedrooms, Accessible, Kitchen (Communications)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 2 Bedrooms, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Communications)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 2 Queen Beds, Kitchen (Walk In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 2 Queen Beds, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Staybridge Suites Atlanta Airport, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Staybridge Suites Atlanta Airport, an IHG Hotel

Everyone (4) Couples (2) Family (5)
3 out of 5
We weren't able to get a staybridge shuttle from airport to hotel, waited over 40 minutes and none ever showed up. Front desk wasn't clear about policies, info, or procedures. Not very friendly or helpful. Driver (michael?) Was rude.

Posted by on Sep 13, 2023

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Comment from Hotel Management

Sep 19, 2023 by JC

I am so sorry that was the experience you had with us. We are training some new team members currently and I apologize that they did not have the information you needed. We have also informed the shuttle company of your experience with the driver. Once again we apologies your stay wasn't the best but we look forward to exceeding your expectations with us during your next stay.

4 out of 5
I was never informed of the m-w social before check in, the room had no sheets or extra pillows and blanket for the pull out couch. Had to request more towels. The room was ice cold and didn’t fix when we tried turning it up.

Posted by , from Plainfield on Jun 6, 2023

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Comment from Hotel Management

Jun 8, 2023 by JC

Thank you so much for this review and feedback. We will update our team on making sure to inform guest about our amenities at check in. Since covid we've changed a few things like where the extra bedding is held, we apologies that you were not informed about this and our social at check in.When you do stay with us in the future the front desk is always available for any concerns, questions, and recommendations.

5 out of 5

Posted by on Apr 8, 2023

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Comment from Hotel Management

May 3, 2023 by Maile Miller-General Manager

Dear Cherron,Thank you so much for taking the time to tell us about your experience at Staybridge Suites Atlanta Airport!Please know that your feedback is extremely valuable to us. We hope to see you again in the near future!Again, thank you for choosing Staybridge Suites! Sincerely,Maile Villanueva Miller General Manager

5 out of 5
All the staff were friendly and welcoming. The room was perfect for my family of five. I love that the bedroom had a door separating it from the living room where the pull-out sofa and second TV were. The breakfast included both hot and cold options: eggs, waffles, sausage/bacon, bagels, muffins, cereal, etc. There was something for everyone in my family. We also made use of the free shuttle to the airport. Overall, everything was clean, and we would definitely stay here again.

Posted by , from FEDERAL WAY on Aug 16, 2022

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5 out of 5
Everything was nice

Posted by on Jun 5, 2022

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4 out of 5

Posted by on Mar 21, 2022

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5 out of 5
Room was comfortable, kitchen in room was clean, breakfast was tasty and convenient.

Posted by , from Rockville on Nov 9, 2021

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5 out of 5
I did not like the paid parking but it was explained that Airport properties charge for everything. However, what was great was that the mngr went above the call for a minor issue. There was trash behind a desk that had been missed or pushed there. The mngr insisted on upgrading our suite because of the oversight by housekeeping. She was adamant about the deep cleaning protocol due to Covid 19, so her response was greatly appreciated. Overall the stay was very pleasant and we had a great time in our upgraded extra large suite.

Posted by , from Atlanta on Jan 26, 2021

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5 out of 5
Staff were all extremely helpful and friendly. I am handicapped, and they went out of their way to make my stay as easy as possible.

Posted by on Mar 17, 2020

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5 out of 5
Large suite, great staff, nice dinner and breakfast we nvkuded, convenient ride to the airport.

Posted by on Mar 8, 2019

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About the Staybridge Suites Atlanta Airport, an IHG Hotel

Location 3420 Norman Berry Dr, Atlanta, GA 30354

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a 24-hour business center and 5 meeting rooms. A roundtrip airport shuttle is free (available on request). A 24-hour fitness center, a library, and barbecue grills are also featured at the business-friendly Staybridge Suites Atlanta Airport, an IHG Hotel. Parking is available for a fee. This 3-star Atlanta hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Staybridge Suites Atlanta Airport, an IHG Hotel offers 149 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with sofa beds and desks. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and dishwashers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room kitchen
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Staybridge Suites Atlanta Airport, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 14 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Atlanta Airport
  • Staybridge Suites Hotel Atlanta Airport
  • Staybridge Suites Atlanta Airport Hotel East Point
  • Staybridge Suites Atlanta Airport Hotel
  • Staybridge Suites Atlanta Airport East Point
  • Staybridge Suites Atlanta Poi
  • Staybridge Suites Atlanta Airport
  • Staybridge Suites Atlanta Airport an IHG Hotel
  • Staybridge Suites Atlanta Airport, an IHG Hotel Hotel
  • Staybridge Suites Atlanta Airport, an IHG Hotel Atlanta
  • Staybridge Suites Atlanta Airport, an IHG Hotel Hotel Atlanta

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.