Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3.0 star property
3-star hotel near Biltmore Estate

Choose dates to view prices

Photo gallery for Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Exterior
Property amenity
Property amenity
Room, Multiple Beds, Non Smoking | Down comforters, Tempur-Pedic beds, individually decorated
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4 Roberts Rd, Asheville, NC, 28803
  • Place, Asheville's Fun Depot
    ‪1 min walk‬
  • Place, Blue Ridge Parkway Asheville Entrance
    ‪2 min drive‬
  • Place, Biltmore Estate
    ‪5 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(55 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Luxury Single Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Asheville

South Asheville stay.With a stay at this South Asheville hotel, you'll be within half a mile (1 km) of Asheville's Fun Depot and 2 miles (3 km) of Historic Biltmore Village. Cathedral Of All Souls and Galilean Fisherman Free School are also within 3 miles (5 km).

What's nearby

  • Asheville's Fun Depot - 1 min walk - 0.0 miles
  • Blue Ridge Parkway Asheville Entrance - 2 min drive - 2.1 miles
  • Biltmore Estate - 5 min drive - 2.5 miles
  • Asheville Outlets - 8 min drive - 7.8 miles
  • Biltmore Park Town Square - 11 min drive - 8.6 miles

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Sweeten Creek Coffee - ‬13 min walk
  • ‪Juicy Lucy's Burger Bar and Grill - ‬4 min drive
  • ‪Orale’s Bar And Grill - ‬4 min drive

About this property

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3-star hotel near Biltmore Estate
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel. Free self parking is available. A complete renovation of Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel was completed in January 2023.

This 3-star Asheville hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 4 levels
  • Built in 2009
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers 73 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookstone Asheville
Brookstone Lodge
Brookstone Lodge Asheville
Brookstone Hotel Asheville
Brookstone Lodge
Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Frequently asked questions

How close is Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel to the airport?

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel is 15.8 mi (22-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

How much does it cost to stay at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

As of Mar 3, 2026, prices found for a 1-night stay for 2 adults at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel on Mar 15, 2026 start from 92.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have an airport shuttle?

Airport shuttle services are not available at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offer free breakfast?

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers free on-the-go breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

No, there is no casino at this hotel.

What time is check-in at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel?

This hotel offers free self parking.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a pool?

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel features an indoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel have a spa?

There are no spa services available at this hotel.

How close is Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel to downtown Asheville?

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel is 3.5 mi away from Asheville.

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1104 reviews
Rating 8 - Good. 305 out of 1104 reviews
Rating 6 - Okay. 134 out of 1104 reviews
Rating 4 - Poor. 50 out of 1104 reviews
Rating 2 - Terrible. 27 out of 1104 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

SALLY, GENEVA

Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean large
Stayed 1 night in Jan 2026

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I give it 100 stars! Every aspect was wonderful! Clean, cozy, safe, great breakfast options, I was traveling alone as an older person and I felt safe and secure!, the cleanliness really stood out to me the most, the housekeeping crew are top notch!!!
Stayed 2 nights in Dec 2025

6/10 Okay

Cathrin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The overall stay was great. There was no fan in the bathroom, the barn door on the bathroom was a horrendous idea (and did not lock), there was minimal parking at the hotel, and the pool was not heated though it was indoor. However, that’s where the negatives end. The staff members we interacted with were all wonderful. There were pamphlets (though a lot were a few years old and the places were closed or promotions over in 2022 and 2024) available by the machine. It’s a reasonable distance from downtown Asheville and easy to get into and out of. For the price it’s good, but I think next visit we will splurge on a hotel with a heated pool or hot tub.
Stayed 3 nights in Nov 2025

6/10 Okay

Elizabeth

Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was friendly, room was very clean, quiet location
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

6/10 Okay

Patricia

Liked: Staff & service
Todo estuvo muy bien hasta que llegamos a dormir cuando sacamos el comforter habian pelos bastantes pero el encargado fue muy amable y cambio toda la cama
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness
Love this place. Only place I stay in Asheville. Always super staff. Clean, quiet easy to get everywhere from
Stayed 2 nights in Nov 2025

6/10 Okay

Helen

Liked: Cleanliness, property conditions & facilities, room comfort
Check-in clerk did not offer much of a welcome. The charges were somewhat higher than offered online. When I asked for a copy of the charges at checkout, I was told they couldn’t provide me with one that I had to get it from Expedia which I didn’t know that’s who handled the Hotels.Com. When entering the room, the entry light could not be located. We entered a dark room to turn on the light over the bed to see how to get in. Later, we found the light switch behind the sliding barn door (which we did not care for) that was open and hiding it.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Cozy enough for our short time in Asheville
Stayed 1 night in Nov 2025

10/10 Excellent

Alaster, Ormond Beach

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very accessible to the main road, downtown and biltmore estate. The room is very clean. My family enjoyed our breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff Comfortable rooms and furnishings. Average breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Eugenio

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Meaghan

Stayed 2 nights in Nov 2025

10/10 Excellent

Kerri

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Courteous front desk staff. Great amenities. Large spacious room. Good size fridge. Great housekeeping staff. Would visit again.
Stayed 2 nights in Nov 2025

6/10 Okay

Shannon

Stayed 2 nights in Nov 2025

8/10 Good

Judith, Ellijay

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Nov 2025

8/10 Good

Susan, Roanoke

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice room. Need bars or hooks in bath for towels. Breakfast: dry patties od scrambled eggs, maybe to create your own sandwich but sausage patties too small to use for sandwich, biscuits small and dry. The rest was fine. Nice stay, will stay again
Stayed 3 nights in Nov 2025

8/10 Good

Jeffery

Liked: Cleanliness, amenities
Clean hotel with decent breakfast options
Stayed 1 night in Nov 2025

10/10 Excellent

Olga

Very easy
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher, New Bern

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, excellent staff and manager was super helpful.
Stayed 2 nights in Nov 2025