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Embassy Suites by Hilton Phoenix Downtown North

3.5 star property
Hotel near Saint Joseph's Hospital and Medical Center in Phoenix

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Phoenix Downtown North

Terrace/patio
Exterior
Reception
Indoor pool
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Laundry

Explore the area

View in a map
10 E Thomas Rd, Phoenix, AZ, 85012
  • Saint Joseph's Hospital and Medical Center
    ‪5 min walk‬
  • Heard Museum
    ‪12 min walk‬
  • Phoenix Art Museum
    ‪19 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Conference, Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Conference, Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Double Beds, Accessible (Roll-in Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Conference)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Conference)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Double Beds, Accessible, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(49 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Phoenix

Encanto stay.Within a 10-minute walk of this Encanto hotel, you'll find Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute. Heard Museum and Phoenix Art Museum are also within 2 miles (3 km).

What's nearby

  • Saint Joseph's Hospital and Medical Center - 5 min walk - 0.3 miles
  • Barrow Neurological Institute - 9 min walk - 0.5 miles
  • Heard Museum - 12 min walk - 0.7 miles
  • Phoenix Art Museum - 19 min walk - 1.0 mile
  • Phoenix Convention Center - 4 min drive - 2.1 miles

Getting around

  • Thomas Rd - Central Ave Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Zipps Sports Grill - Park Central - ‬8 min walk
  • ‪Panera Bread - ‬1 min walk
  • ‪Barro's Pizza - ‬7 min walk

About this property

Embassy Suites by Hilton Phoenix Downtown North

Hotel near Saint Joseph's Hospital and Medical Center in Phoenix
Embassy Suites by Hilton Phoenix Downtown North offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 4604 square feet (428 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Phoenix Downtown North. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 242 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 4604 sq ft of conference space
  • 428 sq m of conference space
  • Built in 1990
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Phoenix Downtown North offers 242 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch LED televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 32 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LED TV with premium satellite channels
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive late are required to contact the property prior to their arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Covered self parking fee: USD 32.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix

Frequently asked questions

How close is Embassy Suites by Hilton Phoenix Downtown North to the airport?

Embassy Suites by Hilton Phoenix Downtown North is 7.4 mi (11-min drive) away from the Phoenix Sky Harbor Intl. Airport (PHX) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Phoenix Downtown North?

As of Sep 5, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Phoenix Downtown North on Sep 14, 2025 start from $118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Phoenix Downtown North have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Phoenix Downtown North.

Does Embassy Suites by Hilton Phoenix Downtown North offer free breakfast?

Embassy Suites by Hilton Phoenix Downtown North offers free cooked-to-order breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:30 AM and 10:30 AM.

Is there a casino at Embassy Suites by Hilton Phoenix Downtown North?

No, there is no casino at this hotel, but Casino Arizona (19-min drive) and Desert Diamond Casino - West Valley (22-min drive) are nearby.

What time is check-in at Embassy Suites by Hilton Phoenix Downtown North?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Embassy Suites by Hilton Phoenix Downtown North?

Free parking is not available at this hotel. Self parking is available for USD 32.00 per day.

Does Embassy Suites by Hilton Phoenix Downtown North have a pool?

Embassy Suites by Hilton Phoenix Downtown North features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10 PM.

Does Embassy Suites by Hilton Phoenix Downtown North have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton Phoenix Downtown North have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Phoenix Downtown North to downtown Phoenix?

Embassy Suites by Hilton Phoenix Downtown North is 2.2 mi away from Phoenix.

Embassy Suites by Hilton Phoenix Downtown North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 813 out of 1087 reviews
Rating 8 - Good. 166 out of 1087 reviews
Rating 6 - Okay. 50 out of 1087 reviews
Rating 4 - Poor. 33 out of 1087 reviews
Rating 2 - Terrible. 25 out of 1087 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Glynnis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the in&out privileges for theparking garage, included happy hour and breakfast. Room was clean. Lighting us not great. One light bulb out. Frobt desk staff was great.
Stayed 1 night in Aug 2025

4/10 Poor

Janay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and clean. The service was great. However, we had a couple issues. Our remote control sometimes worked for the first hour and then it stopped working completely. The shower was odd, it was a walk-in with no step but no matter how we angled the shower head, a ton of water ended up on the floor outside of the shower. When we checked in at 8:30 pm, there was quite a long wait and the total price was over $70 higher than what we were quoted. Our quote did include fees and taxes so I was surprised by what we were charged.
Stayed 1 night in Aug 2025

10/10 Excellent

ANTHONY, ROANOKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful weekend getaway to Phoenix and staying at the Embassy Suites Downtown North location. Great overall stay. Thumbs Up!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Property great with exception of 32 dollar parking per night.
Stayed 3 nights in May 2025

10/10 Excellent

Robert, North Las Vegas

Liked: Amenities
Stayed 3 nights in May 2025

10/10 Excellent

Amina

Stayed 1 night in May 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was quiet and comfy, staff was friendly and hotel has nice installations.
Stayed 1 night in May 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful.
Stayed 1 night in May 2025

10/10 Excellent

Erik

Stayed 1 night in May 2025

10/10 Excellent

Judie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME!! 10 Stars!! Embassy Suites by HILTON is a CLASS Act!! Beautiful spacious room! Loved the bed out of sight of door! Squeaky clean bathroom! Lucious towels! Complimentary breakfast! Every evening complimentary drinks and lite snacks at the evening reception. I never want to leave!!
Stayed 2 nights in May 2025

2/10 Terrible

Melanie

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really good and kept to a high standard as are all Embassy Suites. Nice pool, good breakfast, the evening reception and food options were good also. There is a $29 per day parking fee which we didn't know about until we checked in. Nice hotel great staff.
Stayed 2 nights in May 2025

10/10 Excellent

Jeannette

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Great service. Gave me two free drinks. I did a late check out due to being exhausted and they let me sleep! Thank you
Stayed 1 night in May 2025

10/10 Excellent

Richard

Stayed 2 nights in May 2025

8/10 Good

joy

Stayed 1 night in May 2025

8/10 Good

Brett

Stayed 2 nights in May 2025

10/10 Excellent

sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Expensive parking
Stayed 1 night in May 2025

8/10 Good

Qian, San jose

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a fantastic trip
Stayed 4 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Greg and Vivienne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ryon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Didnt luke the plumbing issues. Toilet back-up and water shut off for 6 hours.
Stayed 2 nights in May 2025

10/10 Excellent

Lois Rae

Liked: Room comfort
Stayed 1 night in May 2025

10/10 Excellent

Emilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in May 2025

8/10 Good

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025