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"Feel the property was older than it looked. AC unit was noisy. Staff was helpful as we had a problem with the TV. Only problem was that *PM only on ... " More

By a verified traveler on Mon 01 Aug 2022

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Hotel Description

Hotel with free WiFi, connected to a shopping center in Annapolis

Heart of Annapolis

Within a 15-minute walk of the hotel, you'll find The Kunta Kinte Alex Haley Memorial and Westfield Annapolis Mall. Also, Annapolis Mall Shopping Center is within half a mile (1 km) and Anne Arundel Medical Center is within 2 miles (3 km).

Renovated in 2021

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a 24-hour gym on site, and a 24-hour front desk and a snack bar/deli are also provided.

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$103* Per night/room Dec 6 - Dec 7

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Holiday Inn Express & Suites Annapolis, an IHG Hotel ratings based on 26 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Annapolis, an IHG Hotel

Everyone (9) Couples (2) Family (1)
3 out of 5
Feel the property was older than it looked. AC unit was noisy. Staff was helpful as we had a problem with the TV. Only problem was that *PM only one person was at the front desk with no backup or help in case of a problem. Breakfast area was kept clean by the attendants.

Posted by on Aug 1, 2022

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Comment from Hotel Management

Aug 2, 2022 by David Jones

Stephen Thanks a lot for mentioning our great staff.

4 out of 5
Easy access to shopping and eating

Posted by , from Newberg on Feb 27, 2022

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Comment from Hotel Management

Mar 4, 2022 by Management

Thank you for taken the time to provide your feedback, we look forward to see you in a future trip to our property.

2 out of 5
Room smelled of mildew.

Posted by on Oct 11, 2021

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Comment from Hotel Management

Oct 26, 2021 by Michael R.

Dear Thomas, Thank you for taking the time to write a review of our hotel. Your comments are very important to us as we strive to continuously improve our amenities and services. Allow me to apologize for any inconvenience due to some aspects of our hotel falling below expectations. Rest assured that your review will be considered when making the needed improvements in order for us to serve you better in the future. Thanks for choosing to stay with us. We look forward to your return!

5 out of 5
I was very disappointed that I paid for the suite with the big bath tub and did not receive that, as this was a big celebration for my boyfriends birthday. Other than that, I had a great time in the hotel.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 31, 2021 by Michael R.

Dear Traveler, Thanks for the review. I apologize in regards to you not getting the tub you requested. We appreciate you recognizing our very good staff and service. We know that service can make all the difference in our guests' stay. Thanks for staying with us!

1 out of 5

Posted by on May 28, 2021

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Comment from Hotel Management

Jun 14, 2021 by Michael R.

Dear Traveler, Your review is appreciated and it allows us the opportunity to correct all items mentioned. Please accept our apologies for the less than comfortable stay. Please know that we truly strive for 100% Guest Satisfaction and would love the opportunity to make this right for you. I have shared your review my team and have investigated all defaults mentioned. If you will be visiting the Annapolis area in the near future please allow us the opportunity to make this right. We look forward to hearing from you! Thank you, Michael R. General Manager

4 out of 5

Posted by on May 24, 2021

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Comment from Hotel Management

Jun 10, 2021 by Michael R.

Dear Traveler, Thanks for the review. We appreciate you recognizing our very good staff and service. We know that service can make all the difference in our guests' stay. Thanks for staying with us!

5 out of 5

Posted by on May 2, 2021

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Comment from Hotel Management

May 17, 2021 by Michael R.

Dear Traveler, Thanks for the review. We appreciate you recognizing our very good staff and service. We know that service can make all the difference in our guests' stay. Thanks for staying with us!

4 out of 5

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 30, 2019 by Michael R.

Dear Traveler, Thanks for the review. We appreciate you recognizing our very good staff and service. We know that service can make all the difference in our guests' stay. Thanks for staying with us!

2 out of 5

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 20, 2019 by Michael R.

Dear Traveler, Thank you for taking the time to write a review of our hotel. I am very pleased that you found our staff commendable. Your comments are very important to us as we strive to continuously improve our amenities and services. Allow me to apologize for any inconvenience due to some aspects of our hotel falling below expectations. Rest assured that your review will be considered when making the needed improvements in order for us to serve you better in the future. Thanks for choosing to stay with us. We look forward to your return!

4 out of 5
Good service and great location. Building definitely needs an update. Fixed my toilet while there. Good breakfast. Thanks

Posted by on Sep 12, 2019

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Comment from Hotel Management

Sep 12, 2019 by Michael R.

Dear Traveler, Thank you very much for your feedback of the Holiday Inn Express & Suites Annapolis. We are extremely pleased to hear that you enjoyed your stay with us. We look forward to you staying with us again in the future.

About the Holiday Inn Express & Suites Annapolis, an IHG Hotel

Location 2451 Riva Rd, Annapolis, MD 21401

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Annapolis, an IHG Hotel. Self parking is free. A complete renovation of Holiday Inn Express & Suites Annapolis, an IHG Hotel was completed in July 2021. Smoking is allowed in designated areas at this Annapolis hotel.

  • 1 building
  • 79 guestrooms or units
  • 2 levels
  • Built in 1988
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Annapolis, an IHG Hotel offers 79 accommodations with safes and coffee/tea makers. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Annapolis hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Breakage deposit: USD 299 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Holiday Inn Express Annapolis
  • Holiday Inn Express Hotel Annapolis
  • Holiday Inn Express Annapolis Hotel
  • Holiday Inn Annapolis
  • Annapolis Holiday Inn

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.