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4.1 out of 5

"Everything was fine. We'd stay there again. " More

By a verified traveler on Sun 28 Aug 2022

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Hotel Description

3.5-star hotel near Westfield Annapolis Mall

In Annapolis

Within a 15-minute walk of the hotel, you'll find Westfield Annapolis Mall and Anne Arundel Medical Center. Annapolis Harbor Center Shopping Center and Maryland Hall for Creative Arts are also within 3 miles (5 km).

Renovated in 2017

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$102* Per night/room Dec 5 - Dec 6

Standard Room, 1 King Bed (Allergen Treated)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Crowne Plaza Annapolis, an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Annapolis, an IHG Hotel

Everyone (12) Couples (3) Family (8)
5 out of 5
Everything was fine. We'd stay there again.

Posted by on Aug 28, 2022

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Comment from Hotel Management

Aug 29, 2022 by D White. Front Office Manager

Martha, Thank you for choosing the Crowne Plaza Annapolis for your visit! We appreciate your feedback! Thank you for the great score and recommendation about staying here again! We hope to see you again soon!

2 out of 5
Staff at desk robotic, unfriendly, unprofessional and one dressed in jeans. Really!? No ice machine. No shampoo in room. No coffee and no continental breakfast. No return to a Crown Plaza.

Posted by , from KENT on Aug 7, 2022

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Comment from Hotel Management

Aug 9, 2022 by D White- Front Office Manager

Thank you for choosing the Crowne Plaza Annapolis for your visit. We appreciate your feedback. We apologize that we did not meet your expectations. Our goal is to have our guests leave and want to return. We hope you will give us another chance to see our improvements.

5 out of 5

Posted by on Jul 17, 2022

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5 out of 5
loved it all

Posted by on May 31, 2022

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Comment from Hotel Management

Jun 11, 2022 by D White. Front Office Manager

Thank you for choosing the Crowne Plaza Annapolis for your visit! We appreciate your feedback! Thank you for loving it all! We hope you will visit again soon!

5 out of 5

Posted by on May 23, 2022

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5 out of 5
Kind & Professional staff; comfortable beds and pillows

Posted by , from Spokane on May 18, 2022

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Comment from Hotel Management

Jun 12, 2022 by D White. Front Office Manager

Thank you for choosing the Crowne Plaza Annapolis for your visit. We appreciate your feedback. Thank you for the perfect score and kind words for the staff! We hope to see you again soon!

4 out of 5

Posted by , from WALDORF on Apr 3, 2022

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5 out of 5

Posted by on Dec 5, 2021

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3 out of 5
I was not given a breakfast voucher upon check-in and was confronted as I was filling my plate. I had to go to the main desk to correct the situation. It was uncomfortable.

Posted by on Oct 15, 2021

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Comment from Hotel Management

Oct 19, 2021 by D White- Front Office Manager

Thank you for choosing the Crowne Plaza Annapolis for your visit. We appreciate your feedback. We are sorry that we failed to give you breakfast coupon at check in. We will use your feedback to improve our guest service. We do hope you will visit again so we can do a better job.

5 out of 5
The staff was friendly and helpful

Posted by on Oct 14, 2021

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Comment from Hotel Management

Oct 19, 2021 by D White- Front Office Manager

Thank you for choosing the Crowne Plaza Annapolis for your visit! We appreciate your feedback! Thank you for the perfect score! We hope you will visit again soon!

About the Crowne Plaza Annapolis, an IHG Hotel

Location 173 Jennifer Rd, Annapolis, MD 21401

Property Features

Crowne Plaza Annapolis, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Crowne Plaza Annapolis, an IHG Hotel. Free self parking is available. A complete renovation of Crowne Plaza Annapolis, an IHG Hotel was completed in January 2017. This 3.5-star Annapolis hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 6 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Crowne Plaza Annapolis, an IHG Hotel offers 197 accommodations with safes and complimentary bottled water. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

Annapolis Bar & Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Annapolis Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 20 for adults, USD 8 and USD 20 for children (approximately)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Annapolis Sheraton
  • Annapolis Sheraton Hotel
  • Sheraton Annapolis
  • Sheraton Annapolis Hotel
  • Sheraton Hotel Annapolis
  • Crowne Plaza Annapolis Hotel
  • Crowne Plaza Annapolis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.