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"The staff was fantastic, l would definitely stay here again and recommend it to others."

"Jennie the hotel manager was over the top. Such a lovely person. She arranged our transportation and was so informative, answering questions and giving advice and insight . The hotel is in an excellent location, close to the lake and easy walking everywhere. Would definitely recommend this hotel and it's our second time staying here. "

"The stay was perfect from start to end. I have never met such a friendly and mindful staff before. From the waiters to the receptionists - everyone deserves a huge praise. Pick up from the airport worked perfectly. We could even leave our luggage for the trip to Halong bay - even though we didn't spend another night in the hotel. Very professional staff - Thank you! Rooms are equipped well, free water bottles included. Breakfast was a good mix of vietnamese traditional dishes and western food. "

"L'emplacement était parfait, au cœur du vieux quartier de Hanoï. Le personnel, en particulier Mme Anna, était très serviable. Mme Anna a pris grand soin de tous nos besoins et s'efforçait toujours de nous rendre heureux et à l'aise, c'était notre première fois au Vietnam. Mme Anna est toujours restée en contact depuis la réservation de l'hébergement et a fourni toutes les informations nécessaires pour notre voyage, en réservant également notre excursion d'une journée à Ninh Binh ainsi que les transferts vers la baie d'Halong à un coût raisonnable. Le petit-déjeuner avait des options/espace limités, mais toutes les options à la carte étaient délicieuses. Le personnel nous a même préparé des petits-déjeuners à emporter car nous étions pressés pour notre vol. Nous avons été autorisés à laisser nos bagages à l'hôtel pendant que nous étions partis pour la croisière d'une nuit dans la baie d'Halong. Dans l'ensemble, nous avons été très satisfaits de notre séjour et nous reviendrons certainement au Royal Premium Hotel."

"This was my first stay in Hanoi, Vietnam and it was the best decision. From the moment you step in front of this hotel, you know it is going to be magical. The architecture in the lobby alone is enough to make you never want to leave. The staff was super kind and helpful which was honestly the cherry on top. My group consisted of eight people and we were all very grateful to have stayed here. Please don’t skip the rooftop, the bites and cocktails up there are amazing!"

"Thank you so much to the staff here at Hotel du LAC Signature for making our stay here such a delight. This hotel was aesthetically pleasing, extremely clean, and served high quality food for breakfast. My fiancé and I couldn’t stop taking photos-videos of everything. The employees here were so professional, patient, helpful, and genuinely interested in making sure we had an impeccable experience. Thank you once again, we will return here on our next trip to Hanoi!"