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5.0 out of 5

"Great property, great location, accommodating staff. Excellent hotel choice for us! " More

By a verified traveler on Wed 26 Jun 2019

Hotel Description

4-star hotel in Amsterdam City Centre

On waterfront

Within a 15-minute walk of this Amsterdam City Centre hotel, you'll find Herengracht Canal and Anne Frank House. Public Library and Eye Film Institute are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, as well as the business center and free WiFi in public areas. Self parking, a terrace, and dry cleaning are also offered.

Free WiFi, flat-screen TVs

The 284 individually decorated guestrooms offer free WiFi and minibars. Flat-screen TVs come with satellite channels, and other amenities include room service and hair dryers.

Superior Double or Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$160* Per night/room Sep 29 - Sep 30

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room Mate Aitana ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Room Mate Aitana

Everyone (1) Family (1)
5 out of 5

Posted by on Jan 22, 2020

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Comment from Hotel Management

Jan 25, 2020 by Charlotte - Front Office Coordinator

Dear guest, Thank you for staying with us and taking the time to leave us your rating. We are happy that you gave us the maximum rating as possible. We hope to welcome you back very soon! Kind regards,

5 out of 5
Great property, great location, accommodating staff. Excellent hotel choice for us!

Posted by on Jun 26, 2019

Was this review helpful to you?

About the Room Mate Aitana

Location IJDok 6, Amsterdam, 1013

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. There are 7 meeting rooms available. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Room Mate Aitana. Parking is available for a fee. This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 284 guestrooms or units
  • 13 levels
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Amsterdam (ZYA-Amsterdam Central Station) (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Room Mate Aitana offers 284 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 37-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.

Ijdock - This restaurant serves breakfast, lunch, and dinner.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property´s foods and beverage options may be limited pursuant to local regulations.

The credit card used to book the reservation must be presented by the cardholder at check-in

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Room Mate Aitana

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts Visa, Mastercard, American Express, Diners Club, and cash

This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 72 between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • A 6.422 percent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20.00 per person (approximately)
  • Self parking fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aitana Room Mate
  • Room Mate Aitana
  • Room Mate Aitana Amsterdam
  • Room Mate Aitana Hotel
  • Room Mate Aitana Hotel Amsterdam
  • Room Mate Aitana Hotel
  • Room Mate Aitana Amsterdam
  • Room Mate Aitana Hotel Amsterdam

You should know

  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.