6/10 Okay
simon
Business traveler
Oct 16, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very helpful and pleasant. The rooms are in need of refurbishing and the feel is more 3 star. I believe I should have been made aware that the hotel is housing asylum seekers on the first 3 floors. I only found this out when I decided to take the stairs to the lobby and saw many people lingering. It is not common to have security present in the lobby of the hotel. Most of the dining room was sectioned off and the menu was very limited.
To be clear. I am not against anyone seeking asylum, but do believe people should be made aware, as there is no security posted on the stairs to prevent access to paying guests from floor 3 up. As paying guests we submit our passport or ID cards to identify who we are. I cannot say the same is true for guests on level 3 down, which made me nervous and grateful I was travelling without my family.
simon
Stayed 1 night in Oct 2025