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"We fully enjoyed our stay at the Grand Hotel Downtown. It was close to the museums and also had plenty of restaurants near by. In addition, all place ... " More

By a verified traveler on Mon 17 Oct 2016

Hotel Description

4-star hotel near Foodhallen, connected to a shopping center

City center stay

Within a 15-minute walk of this Amsterdam West hotel, you'll find Foodhallen and Leidseplein. Van Gogh Museum and Rijksmuseum are also within 2 miles (3 km).

Round-the-clock service

This hotel features free WiFi in public areas, laundry facilities, and self parking. Business travelers can take advantage of the laundry service. There's luggage storage and multilingual staff can provide around-the-clock assistance.

Free WiFi, flat-screen TVs

The 46 guestrooms feature free WiFi, flat-screen TVs with digital channels, and thoughtful touches like minibars (stocked with some free items) and bathrobes. Other amenities include coffee/tea makers, hair dryers, and laptop-compatible safes.

Double Room (Small)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$78* Per night/room Feb 23 - Feb 24

Family Room, 1 Double Bed with Sofa bed, Ground Floor

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Luxury Penthouse, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Hotel Downtown ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Grand Hotel Downtown

Everyone (2) Family (1)
4 out of 5
Staff was great and very helpful! The walls were not well insulated and we could hear the people next door coughing and their conversations, although muddled. Fortunately, timing is a good thing and it wasn't bad enough to keep us awake, nor to request a room change. We just rolled with it, turned up our music a bit and made our own noises, if you get my drift! :) We'll definitely return here in the future! Very convenient!

Posted by on Jun 7, 2019

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4 out of 5

Excellent choice for a stay in Hamsterdam!

We fully enjoyed our stay at the Grand Hotel Downtown. It was close to the museums and also had plenty of restaurants near by. In addition, all places to be visited are within a radius of approximately a mile. They offered a daily breakfast which was excellent, with the typical German style. Eggs, hams, cheeses, wonderful breads, etc, etc. The coffee was great; there was a machine that allowed you to select multiple types, such as cappuccino, espresso or American coffee. I do recommend it!!

Posted by , from Camarillo, CA on Oct 17, 2016

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Comment from Hotel Management

Oct 22, 2016 by Grand Hotel Downtown

Wow it is so great to notice that you took the time to write this amazing review! We are very pleased read that you have appreciated our fabulous location close to Amsterdam its major attractions. It was a pleasure to welcome you as our guest and we would love to welcome you back soon!

2 out of 5

Great Terrace/Roof access, the rest not so much

Pros: Rooftop terrace
Cons: Everything, housekeeping staff needs a lesson on how to clean!!!
Location: Good locatoin
The house keeping staff was HORRIBLE, they have absolutely no idea how to clean a room, left late one day and the room was NOT cleaned at all !! We had used glasses and empty cans/bottles in the room for over 3 days!!! Only thing good about this hotel was the rooftop access.

Posted by on Aug 30, 2016

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Comment from Hotel Management

Sep 4, 2016 by Grand Hotel Downtown

Thank you for sharing your experiences with us. On behalf of our entire housekeeping staff we would like to sincerely apologize for the fact we could not meet your wishes and expectations concerning the cleanliness in the room. Please be kindly informed we will discuss your review urgently with the entire housekeeping team in order to improve the cleaning quality right away! We truly hope that you will give us a revised acquaintance.

Property Features

Grand Hotel Downtown offers its guests tour/ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi. The business-friendly Grand Hotel Downtown also features laundry facilities, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 2 levels
  • Built in 2012
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Amsterdam (AMS-Schiphol) (14.7 km / 9.1 mi)
  • Train station: Amsterdam Zuid Station (3.5 km / 2.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Hotel Downtown offers 46 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. 27-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Stocked minibar (select free items)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property will place a credit card authorization for the total amount of the reservation for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per night.

Pets

  • Pets and service animals are not allowed at Grand Hotel Downtown

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No pets or service animals allowed
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15.00 for adults and EUR 7.50 for children (approximately)
  • Self parking fee: EUR 30 per night
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out fee: EUR 45 (subject to availability)
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Downtown Amsterdam
  • Grand Hotel Downtown
  • Grand Hotel Downtown Amsterdam
  • Grand Downtown
  • Grand Hotel Downtown Hotel
  • Grand Hotel Downtown Amsterdam
  • Grand Hotel Downtown Hotel Amsterdam

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Grand Hotel Downtown.
url importing https://www.travelocity.com/Amsterdam-Hotels-Grand-Hotel-Downtown.h5401244-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.