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4.5 out of 5

"Icy walking to parking. Food in restaurant came out less than warm " More

By a verified traveler on Sun 18 Feb 2024

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Hotel Description

Hotel perfectly located for exploring Canton

Downtown Canton stay

A stay at this Downtown Canton hotel places you steps from National First Ladies' Library and within a 5-minute walk of Canton Classic Car Museum. Akron Children's Hospital CARE Center and Canton Palace Theatre are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$102* Per night/room Mar 25 - Mar 26

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Rooms)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub (Mobility, 2 Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Commissioners)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Canton Downtown ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Canton Downtown

Everyone (12) Couples (2) Family (4)
4 out of 5

Posted by on Mar 10, 2024

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Comment from Hotel Management

Mar 14, 2024 by Jennifer

Thank you for the positive feedback on your recent stay at the award-winning Doubletree Canton Downtown, recognized as a Hilton Conversion of the Year hotel winner. We look forward to welcoming you back to the Hall of Fame City soon!

5 out of 5
Icy walking to parking. Food in restaurant came out less than warm

Posted by on Feb 18, 2024

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Comment from Hotel Management

Feb 23, 2024 by Jennifer

Thank you for the positive feedback on your recent stay at the award-winning Doubletree Canton Downtown, recognized as a Hilton Conversion of the Year hotel winner. We look forward to welcoming you back to the Hall of Fame City soon!

5 out of 5
Hotel is nice area is poor

Posted by on Jan 27, 2024

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Comment from Hotel Management

Jan 29, 2024 by Team Canton

Thank you for the positive feedback on your recent stay at the award-winning Doubletree Canton Downtown, recognized as a Hilton Conversion of the Year hotel winner. We look forward to welcoming you back to the Hall of Fame City soon!

5 out of 5
Our room did not have a bathtub.

Posted by on Oct 29, 2023

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Comment from Hotel Management

Oct 29, 2023 by Jeanne

Thank you for your survey. We do not have any bathtubs in the building.

4 out of 5
Nice

Posted by , from MONTICELLO on Oct 2, 2023

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Comment from Hotel Management

Oct 4, 2023 by Jeanne

Thank you for your survey.

5 out of 5

Posted by on Sep 10, 2023

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Comment from Hotel Management

Sep 11, 2023 by Jeanne

Thank you for your survey.

5 out of 5
Holding up to the DoubleTree standard.

Posted by on Sep 4, 2023

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Comment from Hotel Management

Sep 5, 2023 by Jeanne

Thank you for your Survey!

5 out of 5
It was a very nice place to stay. Would stay again

Posted by on Aug 14, 2023

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Comment from Hotel Management

Aug 15, 2023 by Jeanne

Thank you!

5 out of 5
Was really great place to stay everyone was really nice and happy and can't wait to go back

Posted by on Jul 16, 2023

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Comment from Hotel Management

Jul 17, 2023 by Jeanne

Thank you so much.

1 out of 5

Posted by on Jan 8, 2023

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About the DoubleTree by Hilton Canton Downtown

Location 320 Market Ave S, Canton, OH 44702

Property Features

DoubleTree by Hilton Canton Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 11399 square feet (1059 square meters) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly DoubleTree by Hilton Canton Downtown. For a fee, parking is available. This Canton hotel is smoke free.

  • 164 guestrooms or units
  • 8 levels
  • 11399 sq ft of conference space
  • 1059 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Canton Downtown offers 164 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Canton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

330 Bar & Grill - Onsite restaurant. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted.Ā This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand McKinley Hotel
  • Hotel McKinley
  • McKinley Grand
  • McKinley Grand Canton
  • McKinley Grand Hotel
  • McKinley Grand Hotel Canton
  • McKinley Hotel
  • McKinley Grand Hotel Canton, Ohio
  • McKinley Grand Hotel
  • Doubletree By Hilton Canton
  • DoubleTree by Hilton Canton Downtown Hotel
  • DoubleTree by Hilton Canton Downtown Canton
  • DoubleTree by Hilton Canton Downtown Hotel Canton

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.