Ritz Acapulco Hotel All Inclusive

5.0 star property
5-star beachfront property near Parque Papagayo

Choose dates to view prices

Photo gallery for Ritz Acapulco Hotel All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Front of property
Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view
Property entrance
Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670
  • Place, Parque Papagayo
    ‪2 min walk‬
  • Place, Papagayo Beach
    ‪5 min walk‬
  • Place, Condesa Beach
    ‪8 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪53 min drive‬

Room options

Standard Single Room, 1 King Bed, Partial Sea View

  • Sleeps 4
  • Free WiFi

Studio Suite, 1 King Bed, Partial Sea View

  • Sleeps 4
  • Free WiFi

Standard Single Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(59 reviews)
  • Partial sea view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite

  • 452 sq ft
  • Sleeps 3
  • Free WiFi

Standard Double Room, 2 Double Beds, Partial Sea View

7.8 out of 10
Good
(71 reviews)
  • Partial sea view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Studio Suite, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(17 reviews)
  • Partial sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Studio Suite, 2 Double Beds, Partial Sea View

  • Partial sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Acapulco

Beachfront retreat .A stay at this Costera Acapulco property places you steps from Galerías Acapulco and within a 5-minute walk of Parque Papagayo. Condesa Beach and Plaza Bahia are also within half a mile (1 km).

What's nearby

  • Galerías Acapulco - 1 min walk - 0.1 miles
  • Parque Papagayo - 2 min walk - 0.1 miles
  • Papagayo Beach - 5 min walk - 0.3 miles
  • Condesa Beach - 8 min walk - 0.5 miles
  • Diana the Huntress - 17 min walk - 0.9 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • ‪Vips - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Snack Bar Hotel Ritz - ‬1 min walk
  • ‪Los Tarascos - ‬3 min walk

About this property

Ritz Acapulco Hotel All Inclusive

5-star beachfront property near Parque Papagayo
Ritz Acapulco Hotel All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Ritz Acapulco Hotel All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary children's club, and a children's pool.

Along with a restaurant, there's a snack bar/deli on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. For a fee, parking is available.

This 5-star Acapulco property is smoke free.

  • 240 guestrooms or units
  • 15 levels
  • 2 buildings
  • 2 bars by the pool
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • ATM
  • Bellhop
  • No smoking on site
  • Dining venue
Ritz Acapulco Hotel All Inclusive offers 240 air-conditioned accommodations with safes and complimentary bottled water. 32-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Acapulco property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (MXN 150 per night)

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Gym

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Acapulco Ritz
Hotel Ritz Acapulco All Inclusive
Hotel Ritz Playa Acapulco
Ritz Acapulco All Inclusive
Ritz Acapulco de Playa
Ritz Acapulco Hotel
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Hotel Acapulco
Ritz Hotel Playa All Inclusive
Ritz Playa
Ritz Acapulco Hotel Playa All Inclusive
Ritz Acapulco Playa
Ritz Acapulco Playa All Inclusive
Ritz Playa All Inclusive
Ritz Acapulco Hotel de Playa
Ritz Acapulco Hotel All Inclusive Acapulco
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Acapulco Hotel All Inclusive All-inclusive property

Frequently asked questions

How close is Ritz Acapulco Hotel All Inclusive to the airport?

Ritz Acapulco Hotel All Inclusive is 12.5 mi (32-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

How much does it cost to stay at Ritz Acapulco Hotel All Inclusive?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at Ritz Acapulco Hotel All Inclusive on Jun 9, 2026 start from $272, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ritz Acapulco Hotel All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ritz Acapulco Hotel All Inclusive.

How close is Ritz Acapulco Hotel All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Ritz Acapulco Hotel All Inclusive offer free breakfast?

Ritz Acapulco Hotel All Inclusive does not offer free breakfast.

Is there a casino at Ritz Acapulco Hotel All Inclusive?

No, there is no casino at this property.

What time is check-in at Ritz Acapulco Hotel All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Ritz Acapulco Hotel All Inclusive?

Free parking is not available at this property. Self parking is available for MXN 150 per night.

Does Ritz Acapulco Hotel All Inclusive have a pool?

Ritz Acapulco Hotel All Inclusive features 2 outdoor pools and a children's pool.

Does Ritz Acapulco Hotel All Inclusive have a restaurant?

Ritz Acapulco Hotel All Inclusive is home to Villalinda, which features a beachfront location and al fresco dining.

Does Ritz Acapulco Hotel All Inclusive have a spa?

There are no spa services available at this property.

How close is Ritz Acapulco Hotel All Inclusive to downtown Acapulco?

Ritz Acapulco Hotel All Inclusive is 1.5 mi away from Acapulco.

Ritz Acapulco Hotel All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 587 out of 1168 reviews
Rating 8 - Good. 273 out of 1168 reviews
Rating 6 - Okay. 148 out of 1168 reviews
Rating 4 - Poor. 71 out of 1168 reviews
Rating 2 - Terrible. 89 out of 1168 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Erik

Great place to stay, enjoy and relax!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Angelica

This is my second time staying at this hotel, I recommend who
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Angélica Maribel

Liked: Amenities
Everything was so good, especially the food and the amenities.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Oscar

Excelente
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

RIAZ

Liked: Cleanliness, staff & service, amenities
great staff
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Marilu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Would stay there again!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aleph Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, decent food, would have liked more seafood and only in one room 1103 did we find a tick
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities
Excelente personal
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

liliana

Disliked: Cleanliness, amenities
Food was terrible
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Jacques

The room ok and staff ok. But this hotel don't give noting information and no assistance onamenities in and out the hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

yessica

Liked: Cleanliness, staff & service, amenities
Excellent !!!!!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

América

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Fransica

Liked: Staff & service, property conditions & facilities, room comfort
The room was a great size but it was a bit dirty. Staff was nice and helpful. There was a galleria right across the street with good shopping stores and food court.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sandy flor

Liked: Cleanliness, staff & service, property conditions & facilities
New adult pool and kids pool
Stayed 5 nights in Aug 2025
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
Ivan at check in was rude & not welcoming at all. Very few staff was nice and helpful. Food was ok. The whole building needs renovation. I would never return to stay at this place.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Not 5 stars, but great staff! Food was just ok. Tons of kids.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, all of them! Special acknowledge to the staff at kids Center, so nice. Location great, however at a noisy intersection, no need for alarm clocks, be ready to awaken by constant bus horns. Overall great value for price.
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Wilebaldo Jonathan

Liked: Cleanliness
No, doors broken
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
I like that everything was close by. I was able to walk around for shopping. Cleanig lady was very respectful and kept my room impecable. Iwill recomended.
Stayed 11 nights in Jun 2025
Verified

6/10 Okay

Giovana

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff was great, and the food and evening events were enjoyable. However, the drinks were terrible—I’m almost certain they were not serving real alcohol. The pools also closed far too early. All pools shut down at 8 p.m., and the adults-only pool should have stayed open until at least 11 p.m. The rooms are very outdated, with visible rust in the sinks and throughout the bathrooms. Overall, I still enjoyed my stay, but this property could be much better. It clearly needs significant reinvestment.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2025