Hotel Elcano

3.5-star property
Ave Costera Miguel Aleman 75, Acapulco, GRO 1-855-201-7819
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76% Based on 405 reviews TripAdvisor Traveler Rating 4 out of 5

Points Of Interest

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Hotel Description

A family-friendly stay in Acapulco awaits you at Hotel Elcano. Within steps you'll find Acapulco Golf Club and Acapulco Convention Center within a 10-minute stroll. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool, and free valet parking.

All 180 rooms feature TVs with cable channels, and you can enjoy free WiFi, ceiling fans, and safes. Minibars provide refreshments, and room service is also available. Hair dryers and phones are also available.

The restaurant, Bambuco, is open for breakfast, lunch, and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the onsite kids' swimming pool. Business amenities include 6 meeting rooms, a 24-hour business center, and conference space. Other amenities include free WiFi in public areas and laundry facilities.

Within a 20-minute drive of this 3.5-star Acapulco hotel, attractions include La Quebrada Cliffs and Bahia de Puerto Marques.

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$49 per night

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend out of 405 reviews

Excellent 152
Good 139
Average 64
Poor 27
Terrible 23
Value <span>4.0</span> out of 5
Rooms <span>4.0</span> out of 5
Cleanliness <span>4.0</span> out of 5
Service <span>4.0</span> out of 5
Visit Trip Advisor to view all 405 reviews

About the Hotel Elcano

Location Ave Costera Miguel Aleman 75, Acapulco, GRO 39690

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. After a day at the beach, enjoy amenities at Hotel Elcano like an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Free self parking and valet parking are available.

  • 1 building
  • 180 guestrooms or units
  • 9 levels
  • 2 conference rooms
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Business center (24 hours)
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) (19.4 km / 12 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Hotel Elcano offers 180 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Premium cable television is provided. Bathrooms include shower/tub combinations and hair dryers. This Acapulco hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Bambuco - This poolside restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Hotel Elcano

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: MXN $220.00 buffet per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.