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Hotel Description

Beach property near Acapulco Golf Club

Steps from the beach

Your stay at this Playa Guitarrón property places you within 3 miles (5 km) of Botanical Gardens of Acapulco and Acapulco Convention Center. Also, Acapulco Golf Club is within 3 miles (5 km) and Bahia de Puerto Marques is within 6 miles (10 km).

All-inclusive

A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Bring the family and enjoy the free kid's club, children's pool, and playground. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi.

Deluxe Room, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Economy Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room (Nature View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Park Royal Beach Acapulco - All Inclusive ratings based on 4 Verified Reviews

Review Summary
1.8 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Park Royal Beach Acapulco - All Inclusive

Everyone (2) Family (2)
3 out of 5

Posted by , from CANANEA on Jul 27, 2022

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1 out of 5
not good for a vacation trip i do not recommend this place for nobody waste of money and vacation go at youre own risk i addvice you dont go here

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 10, 2021 by 1

We appreciate the time spent sending us your feedback. We are very sorry that we were unable to exceed your expectations, for which I apologize. We really care about your comments, We would like to be able to contact you in order you can give us more details of the situations that you observed during your stay and thus be able to improve. Please fell free to write me to gerenciaaca1@park-royalhotels.com

2 out of 5
I was very disappointed in how children were sitting at the bar in the pool. Also had to change rooms because of no AC. The rooms could have been cleaner I had ants all over in both rooms. I have been to Mexico many times and I never had a bad experience like this. So I will not ever stay at the park royal again.

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by gerenciaaca1

Please, receive my sincere apologies for the inconveniences mentioned, be assured that we follow up immediately. Please allow us to improve your perspective on our hotel in a future visit to Acapulco, it will be a pleasure to serve you.

1 out of 5

Resort was not in good shape

Hotel was very outdated. There was leak in our closet that seemed to be leaking for a while. Although all inclusive, you had to pay to utilize their gum facility, which I thought was absolutely ridiculous. Food was horrible and not fresh. The staff was very nice, unfortunately the resort was not.

Posted by , from chicago, IL on Sep 8, 2015

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Comment from Hotel Management

Sep 29, 2015 by hdiaz@park-royalhotels.com

Dear Maria Jasmin , we welcome your comments to help us identify problems we must solve immediately , we let you know that we are in the process of improvement in the areas of food and beverages and maintaining the quarter , we expect his return soon , best regards .

About the Park Royal Beach Acapulco - All Inclusive

Location Av. Costera Guitarrón, No. 110, Acapulco, GRO 39880

Renovations + Closures

This property is closed from October 26 2023 to January 7 2025 (dates subject to change).

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment
Land activities

  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Dancing

Entertainment

  • Onsite entertainment and activities

Not included

  • Motorized water sports
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Bartending classes/lessons included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • All meals included
  • Volleyball included
  • Soccer (football) included
  • Childcare not included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included

Property Features

Park Royal Beach Acapulco - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Park Royal Beach Acapulco - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. There's an onsite 24-hour business center. A children's pool, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Park Royal Beach Acapulco - All Inclusive. Parking is available for a fee. Smoking is allowed in designated areas at this Acapulco property.

  • 208 guestrooms or units
  • 4 levels
  • 13 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Built in 1984
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Park Royal Beach Acapulco - All Inclusive offers 208 accommodations with safes and complimentary bottled water. Rooms open to balconies. 27-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Acapulco property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony
  • Flat-screen television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Bahia - This theme restaurant serves breakfast and dinner.

El Pescador - This restaurant specializes in seafood and serves lunch only. Open daily.

La Trattoria - This restaurant serves dinner only. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Volleyball on site
  • Windsurfing nearby
  • Playground on site
  • Bicycle rentals nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, and body treatments.

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Park Royal Beach Acapulco - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

This property uses wind energy

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property uses wind energy. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours
  • Renewable energy source - wind

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 160 per night
  • Early check-in is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Acapulco Park Royal
  • Park Royal Acapulco
  • Park Royal Acapulco All Inclusive
  • Park Royal Acapulco Hotel Acapulco
  • Park Royal Hotel Acapulco
  • Park Royal Resort Acapulco
  • Park Royal All Inclusive Family Beach Resort
  • Park Royal Acapulco Family Beach
  • Park Royal Acapulco All Inclusive Family Beach
  • Park Royal All Inclusive Family Beach
  • Park Royal Acapulco Inclusive
  • Park Royal Acapulco All Inclusive
  • Park Royal Acapulco - All Inclusive Acapulco
  • Park Royal Acapulco All Inclusive Family Beach Resort
  • Park Royal Acapulco - All Inclusive All-inclusive property
  • Park Royal Beach Acapulco
  • Park Royal Acapulco All Inclusive
  • Park Royal Beach Acapulco - All Inclusive Acapulco
  • Park Royal Beach Acapulco - All Inclusive All-inclusive property

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.