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Capital O Pacific Paradise, Acapulco

Property class: 3
3-star hotel in Costera Acapulco

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Photo gallery for Capital O Pacific Paradise, Acapulco

View from room
Standard Room, 2 Double Beds | Desk, iron/ironing board (on request), WiFi (free), bed sheets
Standard Room (4 queen beds) | Desk, iron/ironing board (on request), WiFi (free), bed sheets
Standard Suite | Desk, iron/ironing board (on request), WiFi (free), bed sheets
Reception

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Punta Bruja, Fraccionamiento Condesa 1,, 3, Acapulco, GRO, 39360
  • Place, Diana the Huntress
    ‪8 min walk‬
  • Place, Condesa Beach
    ‪10 min walk‬
  • Place, Icacos Beach
    ‪12 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room (3 queen beds)

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Standard Room (3 queen beds)

  • 252 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Living room | 32-inch TV with cable channels

Standard Triple Room

  • 140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Superior Room

  • 143 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Standard Room, 2 Double Beds

  • 135 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room

Family Room | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Family Room

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Standard Suite

Standard Suite | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Standard Suite

  • City view
  • 144 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Comfort Suite

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Comfort Suite

  • City view
  • 266 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Presidential Suite

  • City view
  • 198 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

About the neighborhood

Acapulco

Costera Acapulco stay.Within a 15-minute walk of this Costera Acapulco hotel, you'll find Diana the Huntress and Playa El Morro. Also, Condesa Beach is within half a mile (1 km) and Diana Galleries Mall is within 2 miles (3 km).

What's nearby

  • Diana the Huntress - 8 min walk - 0.5 miles
  • Diana Galleries Mall - 10 min walk - 0.6 miles
  • Condesa Beach - 10 min walk - 0.6 miles
  • Playa El Morro - 10 min walk - 0.6 miles
  • Icacos Beach - 12 min walk - 0.7 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 31 min drive

Restaurants

  • ‪Sanborns Café - ‬20 min walk
  • ‪Lobby Bar Fiesta Americana Acapulco - ‬7 min walk
  • ‪La Casa de los Abuelos Galerias Diana - ‬13 min walk
  • ‪Helados Santa Clara - ‬17 min walk
  • ‪La Crespolina Fiesta Americana Acapulco - ‬8 min walk

About this property

Capital O Pacific Paradise, Acapulco

3-star hotel in Costera Acapulco
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a vending machine, and a water dispenser are also featured at Capital O Pacific Paradise, Acapulco.

This 3-star Acapulco hotel is smoke free.

  • 70 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Capital O Pacific Paradise, Acapulco offers 70 accommodations with air conditioning. Cable television is provided.

Bathrooms include showers. This Acapulco hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Weekend buffet breakfast available 8:00 AM to noon for a fee: MXN 150 for adults and MXN 75 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Towels provided

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Capital O Pacific Paradise, Acapulco

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 75 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Capital O Pacific Paradise, Acapulco to the airport?

Capital O Pacific Paradise, Acapulco is 12.8 mi (31-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

Does Capital O Pacific Paradise, Acapulco have an airport shuttle?

Airport shuttle services are not available at Capital O Pacific Paradise, Acapulco.

How close is Capital O Pacific Paradise, Acapulco to the beach?

This hotel is a short 11-minute walk from Playa El Morro and 11-minute walk from Condesa Beach. Don't forget your sunscreen!

Does Capital O Pacific Paradise, Acapulco offer free breakfast?

Free breakfast isn’t provided at Capital O Pacific Paradise, Acapulco, but buffet breakfast is offered for a fee of MXN 150 for adults and MXN 75 for children.

Is there a casino at Capital O Pacific Paradise, Acapulco?

No, there is no casino at this hotel.

What time is check-in at Capital O Pacific Paradise, Acapulco?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Capital O Pacific Paradise, Acapulco?

Free parking is not available at this hotel.

Does Capital O Pacific Paradise, Acapulco have a pool?

Capital O Pacific Paradise, Acapulco features an outdoor pool.

Does Capital O Pacific Paradise, Acapulco have a restaurant?

Yes, there is a restaurant on site.

Does Capital O Pacific Paradise, Acapulco have a spa?

There are no spa services available at this hotel.

How close is Capital O Pacific Paradise, Acapulco to downtown Acapulco?

Capital O Pacific Paradise, Acapulco is 2.5 mi away from Acapulco.

Capital O Pacific Paradise, Acapulco Reviews

Reviews

6.0
Rating 10 - Excellent. 23 out of 138 reviews
Rating 8 - Good. 39 out of 138 reviews
Rating 6 - Okay. 21 out of 138 reviews
Rating 4 - Poor. 19 out of 138 reviews
Rating 2 - Terrible. 36 out of 138 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jaimie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place. Fun area. Refreshing cool rooms!
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Fernando

Liked: Staff & service, amenities
This Hotel is not quite as portrayed in photos. I did not receive the room I had reserved. I was moved next day but still not room I has reserved. Located in a hill but only about 7 minute walk to main street. Location is not too bad.
Verified review

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

They don’t offer no type of breaks fast unless you pay for it the day before but that is not communicated , pictures are nothing like you see in person nothing near to eat I would not recommend to no one
Stayed 2 nights in Dec 2022
Verified review

6/10 Okay

Maricruz Nora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falsas la

Nada que ver con las fotos
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

xochitl

Disliked: Cleanliness, staff & service, property conditions & facilities
No tenían la reserva de mi habiatación, tuvieron que darme otra habitación (que no tenia ventanas), que el aire acondicionado no servía. El agua de las albercas muy sucias (sin mantenimiento). Es muy cara la habitación para lo que ofrece. Lo que si es que esta a 5 minutos caminando de la playa (cerca de la Diana).
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Mónica

Disliked: Cleanliness, staff & service, property conditions & facilities
Malas condiciones, nos dieron una habitacion sucia, con u. Pañal sucio en el bote de la basura, las camas destendidas. Nos la cambiaron y nos dieron la llave de una que estaba habitada, al final nos dieron una master suit pero olía a caño. El trato de Karen en la recepcion es muy hostil. No recomendable definitivamente
Stayed 1 night in May 2023
Verified review

8/10 Good

Demetrio Isabel

Liked: Cleanliness, staff & service, amenities
Bien
Stayed 1 night in May 2023
Verified review

2/10 Terrible

Anayelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No respetaron la agenda de hotel
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Ivan

Disliked: Amenities, property conditions & facilities
No es lo que ponen en las fotos, intalaciones descuidadas y camas incomodas
Stayed 3 nights in Apr 2023
Verified review

8/10 Good

Diana Berenice

Liked: Cleanliness, staff & service, property conditions & facilities

Esta bien

Por el precio esta bien lo malo es que moría de calor y no servía el aire acondicionado. Pero todo bien
Stayed 3 nights in Apr 2023
Verified review

6/10 Okay

Manuel

Liked: Staff & service
Disliked: Cleanliness
Para el costo está bien,pero nada que ver con las fotos que muestran,creo que podrían mejorar,los alrededores muy inseguros y sucios,y hay muchísimos insectos
Stayed 2 nights in Apr 2023
Verified review

4/10 Poor

Nohemí Roldan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No le invierten en nada de mantenimiento, la tele nunca prendió, el aire acondicionado no funcionó, no hay agua caliente, las paredes sucias, la cabecera y la base de la cama de cemento, no fue costosa la noche pero por 900 la noche creo que ameritaba un poco más la calidad
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Nely

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible lugar, muy descuidado todo, los recepcionistas nos recibieron con mala cara, demasiadas personas el la alberca y el agua muy sucia,la habitación muy antiguo todo, ni nos quedamos ese mismo día pagamos otro hotel,caro para lo que ofrecen
Stayed 2 nights in Feb 2023
Verified review

4/10 Poor

Emmanuel Raúl

Disliked: Amenities, property conditions & facilities
Descuidado sus al rededores mucha basura tirada. Un mal olor de la y suciedad de una tapadera ya que se estaba saliendo el agua de una coladera. En las instalaciones descuidadas el cuarto estaba feo, la corrina del baño rota, el aire acondisionado no podria moderar el aire.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Iris Adriana

Disliked: Cleanliness, property conditions & facilities
Me gustó el hotel por fuera pero está fea la LIMPIEZA
Stayed 3 nights in Feb 2023
Verified review

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

CIUDADO - Publicidad engañosa

No me respetaron las características de la habitación que elegí en la compra. Muy ÍNCOMODO. No funcionaba la conexión a Wifi (SIN INTERNET). Alberca FUERA DE SERVICIO (por lo que la imagen de la publicidad es un engaño). Toallas rotas y desgastadas. (habitación sin toallas, se tienen que ir a solicitar por separado). Aire acondicionado insuficiente y ruidosa. Alrededores llenos de basura y hojarasca. Deficiencia en el servicio.
Stayed 2 nights in Feb 2023
Verified review

6/10 Okay

MONZERRAT

Disliked: Amenities
NUNCA HUBO INTERNET EN LA HABITACIÓN, TAMPOCO SIRVIO LA PANTALLA, JAMAS LLEGO EL TÉCNICO.
Stayed 2 nights in Jan 2023
Verified review

2/10 Terrible

Eder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy mal

Pésimo, las fotos no coinciden con el lugar, las habitaciones sucias, sin sábanas, sin control de la TV, el aire acondicionado no funciona, cero seguridad al interior, toda la noche se pasan tomando y con música en la alberca, no tiene estacionamiento, las calles muy oscuras.
Stayed 2 nights in Jan 2023
Verified review

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No era lo que yo había pagado era una suite y me dieron na habitasios totalmente sucia y descuidada
Stayed 4 nights in Jan 2023
Verified review

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó nada
Verified review

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tienen nada que ver con las fotos de las instalaciones, los cuartos hueles a humedad, no hay acceso a la propiedad, y sus instalaciones no cuentan con un mantenimiento mínimo aceptable
Stayed 2 nights in Sep 2022
Verified review

2/10 Terrible

Hector

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenía aguan caliente, el aire no funcionó, la pantalla no prendía y el agua de la alberca sucia.
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Pablo Damián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, muy cómoda la habitación, muy rico el área de la piscina, con un ambiente muy familiar, excelente vista al mar
Stayed 3 nights in Dec 2021
Verified review

2/10 Terrible

Beatriz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUY MALO!!!!

La verdad el hotel deja mucho que desear, en general se ve sucio, para empezar no tiene estacionamiento y esta en una calle muy empinada por lo que es muy complicado encontrar lugar de estacionamiento, el personal de recepción es poco amable, y las habitaciones están en muy mal estado, las sabanas están manchadas de amarillo y ojo!!!! no hay aire acondicionado en optimas condiciones, el aire que tiene es muy viejo y solo hace ruido, emite polvo y no enfría para nada la habitación, y para ser 4 personas en la misma habitación el calor era insoportable, la verdad mi familia y yo no nos volveremos a quedar en este hotel, fue una mala experiencia. Ojala los dueños pudieran hacer algo para remodelarlo.
Stayed 4 nights in Dec 2021
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, excelente servicio
Stayed 3 nights in Dec 2021

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