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Holiday Inn Acapulco La Isla by IHG

3.5 star property
Family-friendly 3.5-star hotel near Arena GNP Seguros

Choose dates to view prices

Photo gallery for Holiday Inn Acapulco La Isla by IHG

Daily buffet breakfast for a fee
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Property amenity
Bar (on property)
Premium bedding, down comforters, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Blvd. De Las Naciones, 2000, Col. La Zanja, Acapulco, GRO, 39907
  • Place, Boulevard de las Naciones
    ‪1 min walk‬
  • Place, Arena GNP Seguros
    ‪18 min drive‬
  • Place, Papagayo Beach
    ‪30 min drive‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 86 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • City view
  • 86 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 86 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 86 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 86 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds (Top Floor)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Top Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed (Top Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Acapulco

La Poza stay.With a stay at this La Poza hotel, you'll be within half a mile (1 km) of Boulevard de las Naciones and 2 miles (3 km) of La Isla Shopping Village. Plaza Isla Diamante and Laguna Tres Palos are also within 3 miles (5 km).

What's nearby

  • Boulevard de las Naciones - 1 min walk - 0.0 miles
  • Arena GNP Seguros - 18 min drive - 4.0 miles
  • Papagayo Beach - 30 min drive - 23.3 miles
  • Condesa Beach - 31 min drive - 23.2 miles
  • La Quebrada Cliffs - 39 min drive - 25.8 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 11 min drive

Restaurants

  • ‪Los Tarascos - ‬16 min walk
  • ‪La Granja - ‬12 min walk
  • ‪Paititi del Mar - ‬6 min walk
  • ‪Dos Olivos Café - ‬6 min walk
  • ‪El Sirenito Punta Diamante - ‬11 min walk

About this property

Holiday Inn Acapulco La Isla by IHG

Family-friendly 3.5-star hotel near Arena GNP Seguros
Holiday Inn Acapulco La Isla by IHG offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, 5 meeting rooms, and coworking spaces are available. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Acapulco La Isla by IHG. A shuttle from the hotel to the airport during limited hours is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Acapulco hotel.

  • 1 building
  • 101 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 0 sq m of conference space
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Holiday Inn Acapulco La Isla by IHG offers 101 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Acapulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 7:00 AM to 10:00 PM
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 380 for adults and MXN 195 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property is closed between April 05 and June 15.

Access methods

Staffed front desk

Pets

  • Pets: MXN 800.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for MXN 250.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 380 for adults and MXN 195 for children
  • Airport shuttle fee: MXN 400 per vehicle (maximum occupancy 11)
  • Pet fee: MXN 800.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 250.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Acapulco Isla
Holiday Inn Acapulco
Holiday Inn Acapulco Isla
Holiday Inn Isla
Holiday Inn Isla Acapulco
Holiday Inn Isla Hotel
Holiday Inn Isla Hotel Acapulco
Isla Acapulco
Holiday Inn Acapulco Isla Hotel

Frequently asked questions

How close is Holiday Inn Acapulco La Isla by IHG to the airport?

Holiday Inn Acapulco La Isla by IHG is 3.4 mi (11-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Acapulco La Isla by IHG?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Acapulco La Isla by IHG on Jul 4, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Acapulco La Isla by IHG have an airport shuttle?

Holiday Inn Acapulco La Isla by IHG offers a shuttle from the hotel to the airport during limited hours, for a charge of MXN 400 per vehicle.

How close is Holiday Inn Acapulco La Isla by IHG to the beach?

This hotel is 9.5 mi (35-min drive) from Condesa Beach and 10.7 mi (39-min drive) from Papagayo Beach. Don't forget your sunscreen!

Does Holiday Inn Acapulco La Isla by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Acapulco La Isla by IHG, but buffet breakfast is offered for a fee of MXN 380 for adults and MXN 195 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Holiday Inn Acapulco La Isla by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Acapulco La Isla by IHG?

Check-in start time: 3 PM; Check-in end time: 11:00 AM. A fee applies for early check-in.

Is there free parking at Holiday Inn Acapulco La Isla by IHG?

This hotel offers free self parking and valet parking.

Does Holiday Inn Acapulco La Isla by IHG have a pool?

Holiday Inn Acapulco La Isla by IHG features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Holiday Inn Acapulco La Isla by IHG have a restaurant?

Holiday Inn Acapulco La Isla by IHG is home to Ten, which features international cuisine.

Does Holiday Inn Acapulco La Isla by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Acapulco La Isla by IHG to downtown Acapulco?

Holiday Inn Acapulco La Isla by IHG is 0.8 mi away from Diamante.

Holiday Inn Acapulco La Isla by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 535 out of 762 reviews
Rating 8 - Good. 177 out of 762 reviews
Rating 6 - Okay. 25 out of 762 reviews
Rating 4 - Poor. 7 out of 762 reviews
Rating 2 - Terrible. 18 out of 762 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay. Close to the airport. The staff at the hotel are nice folks to work with.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ragnar

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were super comfy and walking distance to several nice restaurants
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Saida

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, excellent property
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very nice.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In have stayed at this property multiple times. It is outstanding!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice and clean. Breakfast was excellent
Stayed 1 night in May 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional friendly staff, from the front desk to the restaurant staff there were all very helpful in anything the guest needs. The property is very clean and very comfortable rooms.
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so nice & helpful. The restaurant inside hotel, the food was very good & well prepared. The workers were also really great. If I go back to Acapulco I would stay at The Holiday Inn again. The cleaning staff keep my room tidy. Very happy.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very nice and they give free transportation to the airport
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff good
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Danny

Liked: Staff & service
Ok
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Ivonne

Z
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Roxie

Liked: Cleanliness, property conditions & facilities
Clean hotel
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Arquimides

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent Hugo and Luis were the best ever.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Stephen

Liked: Amenities
Loved the staff, everyone at the Holiday Inn Isla location are incredible friendly, helpful and professional! The rooms are very clean and comfortable. The area is very walkable many great restaurants and shopping near by. Also very close to Barra Vieja beautiful beaches. I highly recommend this hotel to anyone coming to Acapulco!
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, clean, friendly staff...Restaurant average. Breakfast buffet borderline bad and overpriced.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Very friendly and accommodating. Room was
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great service!
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility in a very battered place
Stayed 3 nights in Oct 2024

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