See all properties

Krystal Beach Acapulco

Property class: 3
3-star beachfront resort near Papagayo Beach

Choose dates to view prices

Photo gallery for Krystal Beach Acapulco

A serene beach scene with palm trees, a clear sky, and a calm pool reflecting the sunset.
Property video
A high-rise hotel with multiple balconies and a palm tree with blue lights.
A balcony with a view of a beach and cityscape.
A beachside lounge area with sun loungers, umbrellas, and a view of the ocean and city skyline.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670
  • Place, Parque Papagayo
    ‪1 min walk‬
  • Place, Papagayo Beach
    ‪3 min walk‬
  • Place, Condesa Beach
    ‪10 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Ocean View

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Standard Ocean View

8.0 out of 10
Very good
(41 reviews)
  • Ocean view
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountain View

A modern hotel room with a large bed, a desk, a chair, a round mirror, and a flat-screen TV mounted on the wall.

Standard Room, 1 King Bed, Mountain View

8.6 out of 10
Excellent
(19 reviews)
  • Mountain view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room,1 King Bed, Ocean View

A modern hotel room with a large bed, a desk, a chair, a round mirror, and a flat-screen TV mounted on the wall.

Standard Room,1 King Bed, Ocean View

8.0 out of 10
Very good
(22 reviews)
  • Sea view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lunamielera Vista Mar

A hotel room with a bed, a desk, a TV, a balcony with a view of the sea, and a dining area.

Lunamielera Vista Mar

  • Ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Mountain View

A modern hotel room with a large bed, a desk, a TV, and a balcony with a city view.

Family Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 Twin Sofa Bed

View all photos for Suite King Mountain View

A modern hotel room with a large bed, a flat-screen TV, a bedside table, and a view of a cityscape through a large window.

Suite King Mountain View

  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Suite King Ocean View

A hotel room with a bed, a TV, a dining area with chairs, and a view of the sea.

Suite King Ocean View

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Standard Room, 2 Double Beds, Mountain View

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a city view.

Standard Room, 2 Double Beds, Mountain View

7.4 out of 10
Good
(40 reviews)
  • Mountain view
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
A large, clear blue pool with a flower design, surrounded by lounge chairs and umbrellas, with a view of the sea and city skyline.

Las Brisas Acapulco

Las Brisas
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 1,399 reviews
$131 nightly
The price is $157
Oct 19 - Oct 20
Total with taxes and fees
Las Brisas Acapulco

About the neighborhood

Acapulco

On the beach.At this Costera Acapulco resort, you'll be within a 5-minute walk of Galerías Acapulco and Parque Papagayo. Papagayo Beach and Condesa Beach are also within half a mile (1 km).
View more Resorts in AcapulcoOpens in a new window

What's nearby

  • Parque Papagayo - 1 min walk - 0.1 miles
  • Galerías Acapulco - 2 min walk - 0.1 miles
  • Papagayo Beach - 3 min walk - 0.2 miles
  • Condesa Beach - 10 min walk - 0.6 miles
  • Diana the Huntress - 19 min walk - 1.0 mile

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 35 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Woolworth Café W - ‬5 min walk
  • ‪El Portón - ‬2 min walk
  • ‪Frutiyogurth - ‬3 min walk
  • ‪Bar Ritz - ‬2 min walk

About this property

Krystal Beach Acapulco

3-star beachfront resort near Papagayo Beach
Some rates at Krystal Beach Acapulco are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Krystal Beach Acapulco like an outdoor pool, a children's pool, and a hot tub.

There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. For a fee, parking is available.

This 3-star Acapulco resort is smoke free.

  • 1 building
  • 400 guestrooms or units
  • 19 levels
  • 2 dining venues
  • Meeting rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Krystal Beach Acapulco offers 400 accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

A swimming pool with a water slide, surrounded by palm trees and lounge chairs.
Hotel Emporio Acapulco
Costera Acapulco
  • On private beach
  • Pool
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 1,752 reviews
$109 nightly
The price is $130
Oct 22 - Oct 23
Total with taxes and fees
Hotel Emporio Acapulco

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 250 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 390 for adults and MXN 195 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's club
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Playground
  • Waterslide

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 390 for adults and MXN 195 for children
  • Self parking fee: MXN 250 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Krystal Beach Acapulco
Krystal Beach Acapulco Resort
Krystal Hotel Acapulco Beach
Krystal Beach Acapulco Hotel
Krystal Beach Acapulco Resort
Krystal Beach Acapulco Acapulco
Krystal Beach Acapulco Resort Acapulco

Frequently asked questions

How close is Krystal Beach Acapulco to the airport?

Krystal Beach Acapulco is 13.9 mi (35-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Beach Acapulco?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Krystal Beach Acapulco on Nov 4, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Beach Acapulco have an airport shuttle?

Airport shuttle services are not available at Krystal Beach Acapulco.

How close is Krystal Beach Acapulco to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Krystal Beach Acapulco offer free breakfast?

Free breakfast isn’t provided at Krystal Beach Acapulco, but buffet breakfast is offered for a fee of MXN 390 for adults and MXN 195 for children. It's available every day from 7 AM to noon.

Is there a casino at Krystal Beach Acapulco?

No, there is no casino at this resort.

What time is check-in at Krystal Beach Acapulco?

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM.

Is there free parking at Krystal Beach Acapulco?

Free parking is not available at this resort. Self parking is available for MXN 250 per day.

Does Krystal Beach Acapulco have a pool?

Krystal Beach Acapulco features an outdoor pool and a children's pool.

Does Krystal Beach Acapulco have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, ocean views, and light fare.

Does Krystal Beach Acapulco have a spa?

There are no spa services available at this resort.

How close is Krystal Beach Acapulco to downtown Acapulco?

Krystal Beach Acapulco is 1.4 mi away from Acapulco.

Krystal Beach Acapulco Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 364 out of 1004 reviews
Rating 8 - Good. 197 out of 1004 reviews
Rating 6 - Okay. 175 out of 1004 reviews
Rating 4 - Poor. 134 out of 1004 reviews
Rating 2 - Terrible. 134 out of 1004 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time, people in Acapulco always the best when it comes to hospitality, specially the staff from this lovely hotel.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility meet all expectations.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and everything great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Great location.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
The room was very hot. They need better air conditioner on the entire building.
Stayed 4 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was very good.
Stayed 12 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities
From the time we arrived the hotel staff seemed very unwilling to take make you feel welcome, front desk seems to be more interested in coworkers conversation and her cell phone rather than accommodating the guests arriving. Same attitude was expressed throughout the hotel. As far as the hotel location was great.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Clean room
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Overpriced, Menu is simple and expensive. No gym available. No privacy at the beach , hustling is allowed and pressure you to buy
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was not really good. Don’t have variety Every day have chicken
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Amenities
This is a very basic hotel with no frills. When I got to my room the bathroom didn’t even have towels and O had to call housekeeping for towels. Lots of noise from the traffic below and the buses constantly honking their horns.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
We paíd all inclusive! Room service not included. !!!!!!! Food was the same everyday except one day. Cevicheria… no agrumo found on any dish
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The water is cold, no hot water in my room
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Exelent 👌 good choice 👏
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The hotel needs better upgrades. Elevators where only working 2 out of 4 and long lines waiting
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Staff & service
Severe sewage problem. We had no water for a period of 11-8am and then the water was running gross black water. The front desk staff acted like it was no problem. My niece came to have lunch with me and the front desk guy wanted 510. Pesos to let her in. I said how much are you going to pay me for the dirty water in the bathroom?. RUDE!! Check out that day. The staff needs to be considerate of guests.!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing, except on the weekend when more guests arrived, the elevators took more than 30 minutes to reach your floor due to their weight capacity.
Stayed 3 nights in Jan 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Well, the room we had 928 on 9th floor. Air conditioner had a really strong smell of feces, so strong like sewer. We notified reception like 4 times. Person came to check but bad smell remains. So they were having some pipe problems so some were being changed but smell so bad. Finally they moved us to 1028 10th floor and once again issues came up, sink was clogged up and head shower 🚿 was missing, so when I turned on water splash all over.
Stayed 7 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
t
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
I can’t get a Coca Cola before 11 AM
Stayed 7 nights in Mar 2026

Explore More Ways to Travel with Travelocity