Ticket counters, a book shop, newsstand, snack bar, ATM, and dog walk are on the first floor The terminal is arranged in a single line, with 11 gates on the second floor. Gift shops, newsstands, snack bar, restaurants, and specialty retail shops are located opposite the gates on the second floor.
Ground transportation supports six national car rental agencies with 200 vehicles in a covered parking garage adjacent to the terminal. Taxis, limos, and shuttles are also available. The Portland Explorer shuttle bus links to hotels and other local service at the Portland Transportation Center, where connections to Amtrak’s Downeaster, Concord Coach Lines intercity bus lines, and Portland Metro Bus lines converge.