Parking was amazing food downstairs was amazing!

Breakfast was good. Phone in my room couldn’t be fixed; front desk accommodated with a breakfast voucher.

Hotel was nice great location and staff were friendly.

They put us in a handicapped room that did not have a show head you could stand under. No refrigerator. Room was extremely basic, and rooms are NOT soundproof (heard everyone who walked by, and we were by the elevator).

I like the rustic rooms with the old wooden floors. The rooms are very spacious and the location is great.

Everything was wonderful

No mini bar. Clean hotel and beautiful lobby. Room was a little old and smelled musty

The staff was courteous and helpful and security was top notch

First time staying here and the property is beautiful! From the moment we arrived and to the time we left, every interaction we had with the staff was A+++. Excellent location, clean room, and comfortable bed! Every thing was perfect!

The staff was very friendly, place was clean, and close to everything

There was a pump, assuming part of HVAC system, that kicked on every 90 minutes. Damn near shook the walls, it was so loud. I did not get a good night's sleep my entire visit. I mentioned it to the staff, and they seemed incredulous. As I left, they mentioned switching rooms...a lil late for that! ...

The bedding was comfortable and the room was quiet, we slept well. Buildings are old in the Quarter so some allowance is given for smells or facility conditions. We discovered our bathroom sink drained very slowly, so we told the front desk on our way out for a walk, when we came back it was fixed. ...

Shower water took a long time to get warm some days. Loved the decor, room and lobby were spacious, walking distance to everything, wish we had a balcony

Great place, very clean every where, attached to the hospital and seems very safe. Beautiful indoor atrium and best hotel gym . Would definitely stay again. Is a $20-30 Uber to Bourbon St area, very convenient

Fantastic! Great central location

It was close to Bourbon Street, so good for the entertainment. A little loud for sleeping. My room was very nice, but the rugs need a good vacuum. The showers great, lots of hot ware and good spray. Parking in town is very expensive, forget the car. You can walk, take a bus or street car most ...

room was clean and the bed was comfy

Professional and very helpful staff. Great atmosphere as well.

Met all expectations. The music in the lobby lounge was always a real treat. Nice rooms. Great view (riverfront). Very clean.

Staff was very helpful with directions. Clean and comfortable room.

The valet guys were awesome!! Perfect walking distance to Bourbon Street and so clean and welcoming! I’ll definitely be back!

Great stay, but room was not as spacious as I would have liked for the rate we paid and toilets were too low to the ground.

This hotel is beautiful and immaculately taken care of. The staff were very helpful, friendly and engaging. The breakfast was very good and the gentleman working in the restaurant was very nice and friendly. Parking was inconvenient; however, two different staff members helped me with urgent attention. ...

Location, clean and quiet. Good breakfast, and friendly staff.

The property is clean, safe and professionally managed. It is a gem in Metairie!!! I won’t stay anywhere else!!!!

I’ve hotel away from the “nightlife” area. Would stay here again.

Location in the Garden District was perfect. All the staff was attentive and helpful. The men who manned the valet desk were super. They were very helpful in helping us with restaurants and other helpful directions. RJ - gentleman in the morning was super!! Enjoyed my conversation with him. Room ...

You get what you pay for, the room was a nightmare! I felt as if I was at a truck stop. Draped hanging halfway off the valance, baseboards coming off the walls, bed felt like I was on rocks, floors dirty, paint chipping from shower ceiling with mold in the shower however the staff was amazingly friendly ...

Clean and friendly place

Great staff, wonderful room and view

Yes

Awesome! Great experience

Clean, smelled nice, spacious

It was a nice place and the staff were good to us.

We always love staying here. So close to Frenchman’s Street

Better restaurant

Hotel is Beautiful! Walkable to most things! Pool is small but nice enough , some tiles are missing. But pool deck is great .

Very safe quiet and quaint!!! Art gallery inside is a great hit!! Walking distance to everything

I didn’t like the chicken in an awful lot. I had a question about the valet service at the front desk and the girl acted like she knew nothing about the hotel at all. I didn’t check my email because I thought it would be a normal per person check-in it kind of got lost in my junk email. I guess so ...

The staff was great, but I don’t know how this hotel has almost a 9. The lobby is nice, but you start to see the signs of wear and tear pretty quickly when waiting for the elevator. The furniture in my room was beat up, and I’ve no clue what was going on in the hallways. Again, wonderful staff, but ...

The bar was nice

I have stayed here for the first week of Jazz Fest for over 10 years, and it is AMAZING. Close to Rouses grocery store, walking distance to terrific restaurants, and the staff are DIVINE = helpful, courteous, and knowledgeable. Rooms are very very well maintained, it is safe but not stuffy!! Terrific ...

Staff was wonderful.b

The hotel was nice. My room was just like any other hotel room but I could see flaws here & there nothing big. The place is so big it seemed to take forever to get from the parking garage to my room. I did not realize that they charge you $25 per day ($10 credit for food & drinks, & $15 for laundry), ...

Nice bar and restaurant area! Relaxing and entertaining. Food and drinks were very good.

While the room was clean, it was shabby. Paint peeling in the bathroom, part of the curtain was hanging off the rod. AC/heat was fine. The carpets in the room and throughout are in dire need of being replaced as they look worn and dirty. Hotel hallways need brighter lighting. Restaurant is nice, ...

We first booked Harrahs thinking it was comparable to Caesars tower it was NOT!! When we first got there we checked in and while in the lobby saw several sketchy people on drugs and looked homeless. Once we were assigned our rooms we went upstairs to find what looked to be a murder seen when we walked ...

Everything was great!

Parking was amazing food downstairs was amazing!

Breakfast was good. Phone in my room couldn’t be fixed; front desk accommodated with a breakfast voucher.

Hotel was nice great location and staff were friendly.

They put us in a handicapped room that did not have a show head you could stand under. No refrigerator. Room was extremely basic, and rooms are NOT soundproof (heard everyone who walked by, and we were by the elevator).

I like the rustic rooms with the old wooden floors. The rooms are very spacious and the location is great.

Everything was wonderful

No mini bar. Clean hotel and beautiful lobby. Room was a little old and smelled musty

The staff was courteous and helpful and security was top notch

First time staying here and the property is beautiful! From the moment we arrived and to the time we left, every interaction we had with the staff was A+++. Excellent location, clean room, and comfortable bed! Every thing was perfect!

The staff was very friendly, place was clean, and close to everything

There was a pump, assuming part of HVAC system, that kicked on every 90 minutes. Damn near shook the walls, it was so loud. I did not get a good night's sleep my entire visit. I mentioned it to the staff, and they seemed incredulous. As I left, they mentioned switching rooms...a lil late for that! ...

The bedding was comfortable and the room was quiet, we slept well. Buildings are old in the Quarter so some allowance is given for smells or facility conditions. We discovered our bathroom sink drained very slowly, so we told the front desk on our way out for a walk, when we came back it was fixed. ...

Shower water took a long time to get warm some days. Loved the decor, room and lobby were spacious, walking distance to everything, wish we had a balcony

Great place, very clean every where, attached to the hospital and seems very safe. Beautiful indoor atrium and best hotel gym . Would definitely stay again. Is a $20-30 Uber to Bourbon St area, very convenient

Fantastic! Great central location

It was close to Bourbon Street, so good for the entertainment. A little loud for sleeping. My room was very nice, but the rugs need a good vacuum. The showers great, lots of hot ware and good spray. Parking in town is very expensive, forget the car. You can walk, take a bus or street car most ...

room was clean and the bed was comfy

Professional and very helpful staff. Great atmosphere as well.

Met all expectations. The music in the lobby lounge was always a real treat. Nice rooms. Great view (riverfront). Very clean.

Staff was very helpful with directions. Clean and comfortable room.

The valet guys were awesome!! Perfect walking distance to Bourbon Street and so clean and welcoming! I’ll definitely be back!

Great stay, but room was not as spacious as I would have liked for the rate we paid and toilets were too low to the ground.

This hotel is beautiful and immaculately taken care of. The staff were very helpful, friendly and engaging. The breakfast was very good and the gentleman working in the restaurant was very nice and friendly. Parking was inconvenient; however, two different staff members helped me with urgent attention. ...

Location, clean and quiet. Good breakfast, and friendly staff.

The property is clean, safe and professionally managed. It is a gem in Metairie!!! I won’t stay anywhere else!!!!

I’ve hotel away from the “nightlife” area. Would stay here again.

Location in the Garden District was perfect. All the staff was attentive and helpful. The men who manned the valet desk were super. They were very helpful in helping us with restaurants and other helpful directions. RJ - gentleman in the morning was super!! Enjoyed my conversation with him. Room ...

You get what you pay for, the room was a nightmare! I felt as if I was at a truck stop. Draped hanging halfway off the valance, baseboards coming off the walls, bed felt like I was on rocks, floors dirty, paint chipping from shower ceiling with mold in the shower however the staff was amazingly friendly ...

Clean and friendly place

Great staff, wonderful room and view

Yes

Awesome! Great experience

Clean, smelled nice, spacious

It was a nice place and the staff were good to us.

We always love staying here. So close to Frenchman’s Street

Better restaurant

Hotel is Beautiful! Walkable to most things! Pool is small but nice enough , some tiles are missing. But pool deck is great .

Very safe quiet and quaint!!! Art gallery inside is a great hit!! Walking distance to everything

I didn’t like the chicken in an awful lot. I had a question about the valet service at the front desk and the girl acted like she knew nothing about the hotel at all. I didn’t check my email because I thought it would be a normal per person check-in it kind of got lost in my junk email. I guess so ...

The staff was great, but I don’t know how this hotel has almost a 9. The lobby is nice, but you start to see the signs of wear and tear pretty quickly when waiting for the elevator. The furniture in my room was beat up, and I’ve no clue what was going on in the hallways. Again, wonderful staff, but ...

The bar was nice

I have stayed here for the first week of Jazz Fest for over 10 years, and it is AMAZING. Close to Rouses grocery store, walking distance to terrific restaurants, and the staff are DIVINE = helpful, courteous, and knowledgeable. Rooms are very very well maintained, it is safe but not stuffy!! Terrific ...

Staff was wonderful.b

The hotel was nice. My room was just like any other hotel room but I could see flaws here & there nothing big. The place is so big it seemed to take forever to get from the parking garage to my room. I did not realize that they charge you $25 per day ($10 credit for food & drinks, & $15 for laundry), ...

Nice bar and restaurant area! Relaxing and entertaining. Food and drinks were very good.

While the room was clean, it was shabby. Paint peeling in the bathroom, part of the curtain was hanging off the rod. AC/heat was fine. The carpets in the room and throughout are in dire need of being replaced as they look worn and dirty. Hotel hallways need brighter lighting. Restaurant is nice, ...

We first booked Harrahs thinking it was comparable to Caesars tower it was NOT!! When we first got there we checked in and while in the lobby saw several sketchy people on drugs and looked homeless. Once we were assigned our rooms we went upstairs to find what looked to be a murder seen when we walked ...

Everything was great!