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Alpenhotel Fleurs de Zermatt

4.0 star property
4-star ski-in/ski-out hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Alpenhotel Fleurs de Zermatt

A multi-story hotel with balconies, a swimming pool, and a view of snow-capped mountains.
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
A hotel room with a bed, a TV, a bathroom, and a balcony with large windows and curtains.
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
A multi-story wooden building with balconies, a ski lift, and a pool area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Unterer Mattenweg 41, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪9 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪19 min walk‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Room options

View all photos for Standard Single Room, Mountain View

A hotel room with a bed, a chair, a small table with a bottle and glasses, a red bag, and a white towel.

Standard Single Room, Mountain View

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room, Mountain View

A hotel room with a wooden headboard, a bed with white linens, a bedside table with a lamp, a red basket, and a small plant on the floor.

Classic Double Room, Mountain View

9.8 out of 10
Exceptional
(25 reviews)
  • Mountain view
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Mountain View (Style)

A hotel room with a bed, a wooden wardrobe, a sofa, and a small table with a basket and oranges.

Double Room, Mountain View (Style)

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Double Room (Parterre)

A hotel room with a large bed, a small round table, a chair, and a desk with a lamp.

Deluxe Double Room (Parterre)

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

A hotel room with two beds, a desk with a lamp, two plaid chairs, and a small table.

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

9.6 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

A hotel room with a bed, a chair, a table with a vase of flowers, a TV, and a wooden wardrobe.

Junior Suite, Balcony, Mountain View (Matterhorn)

9.6 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Balcony, Mountain View

A hotel room with a bed, a desk with a computer and phone, a chair, and a view of the outside.

Family Room, 2 Bedrooms, Balcony, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Double Room (Parterre)

A modern hotel room with a bed, a desk, a small table with a bottle, a chair, a sofa, and a shower area with glass doors.

Double Room (Parterre)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Zermatt

Mountain retreat .Within 2 miles (3 km) of this Zermatt hotel, you'll find Zermatt-Furi Gondola and Sunnegga Paradise - Blauherd Cable Car. Matterhorn Glacier Ride and Klein Matterhorn Cable Car are also in the area.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.3 miles
  • Zermatt - Furi - 9 min walk - 0.5 miles
  • Zermatt-Furi Gondola - 19 min walk - 1.0 mile

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Le Petit Royal - ‬6 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Bazaar - ‬8 min walk
  • ‪Schweizerhof Kitchen - ‬6 min walk

About this property

Alpenhotel Fleurs de Zermatt

4-star ski-in/ski-out hotel near Zermatt-Matterhorn Ski Paradise
After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. When the sun goes down, sip après-ski drinks in the hotel's bar.

Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers ski storage, a health club, and a sauna.

This 4-star Zermatt hotel is smoke free.

  • 38 guestrooms or units
  • 388 sq ft of conference space
  • 36 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Alpenhotel Fleurs de Zermatt offers 38 accommodations with espresso makers and safes. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

Property entrance
Hotel Ambassador Zermatt
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  • Hot tub
  • Breakfast included
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4.5 out of 5, Wonderful, 533 reviews
$345 nightly
The price is $368
Jul 14 - Jul 15
Total with taxes and fees
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Property amenities

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 39-inch flat-screen TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Alpenhotel Fleurs de Zermatt

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Frequently asked questions

How close is Alpenhotel Fleurs de Zermatt to the airport?

Alpenhotel Fleurs de Zermatt is 48.6 mi (77-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

How much does it cost to stay at Alpenhotel Fleurs de Zermatt?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at Alpenhotel Fleurs de Zermatt on Jul 23, 2026 start from $266, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Alpenhotel Fleurs de Zermatt have an airport shuttle?

Airport shuttle services are not available at Alpenhotel Fleurs de Zermatt.

Does Alpenhotel Fleurs de Zermatt offer free breakfast?

Alpenhotel Fleurs de Zermatt offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Alpenhotel Fleurs de Zermatt?

No, there is no casino at this hotel.

What time is check-in at Alpenhotel Fleurs de Zermatt?

Check-in start time: 3:30 PM; Check-in end time: 11 PM.

Is there free parking at Alpenhotel Fleurs de Zermatt?

Free parking is not available at this hotel.

Does Alpenhotel Fleurs de Zermatt have a pool?

Alpenhotel Fleurs de Zermatt features an indoor pool and an outdoor pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does Alpenhotel Fleurs de Zermatt have a spa?

Yes, this hotel has a spa.

How close is Alpenhotel Fleurs de Zermatt to downtown Zermatt?

Alpenhotel Fleurs de Zermatt is 0.5 mi away from Zermatt.

Alpenhotel Fleurs de Zermatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 633 out of 869 reviews
Rating 8 - Good. 166 out of 869 reviews
Rating 6 - Okay. 39 out of 869 reviews
Rating 4 - Poor. 16 out of 869 reviews
Rating 2 - Terrible. 15 out of 869 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and spotless rooms. Spa accommodations were top notch.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and nicely appointed. Also a good continental breakfast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities
Breakfast was great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Neil John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent, tasty fresh breakfast...would highly recommend.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Taletha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Alpenhotel Fleurs de Zermatt. The location is excellent — close to great restaurants, shops, and easy access to the ski lifts, which made our trip so convenient. The hotel was spotless, cozy, and beautifully maintained. Our room was comfortable and perfect after long days of skiing. The staff was friendly and welcoming, and the wellness area was a great place to relax. We would absolutely stay here again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities
Great staff. Our room was stunning. Good aménités. Breakfast with many options. Will come back!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The room was very cozy, clean and comfortable and the balcony offered views of the Matterhorn. Breakfast was very delicious and the staff were attentive and friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfectly set up, staff were polite and helpful, and skiing was a breeze with their accommodations.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

oyungerel

Liked: Cleanliness, staff & service, amenities
Spotless room and very comfortable stay. Totally recommend.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Outstanding Stay with Matterhorn Views We had a fantastic stay at Alpenhotel Fleurs de Zermatt in January 2026. The hotel was spotless, the staff were friendly and welcoming, and breakfast was excellent — filling enough to last us through a full day on the slopes. The location is perfect, just a short walk from the main train station, and our room had a clear, stunning view of the Matterhorn. We highly recommend this hotel and will absolutely book here again on our next ski trip to Zermatt.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location. Service and breakfast were very good
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is excellent! The staff were very helpful from check-in to check out. Clean room, modern amenities, spacious, accommodating, helpful staff! Free pick up and drop off from Zermatt’s train terminal, free luggage storage service after we checked out and had to go skiing, they even let us use their spa shower after skiing. Will come back gain. Thank you Fleur de Zermatt!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property

Welcoming front desk staff, crisp clean sheets, well kept property. Great location. Highly recommend staying here!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and staff very polite and friendly
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here! Spa area was fantastic!
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Ramil

Liked: Cleanliness, amenities, property conditions & facilities
We received an upgrade and the room we got was spacious and had views of the Matterhorn. There was a spacious balcony as well. The room and bathroom was well appointed with a Nespresso coffee machine in the room. The included breakfast was nice with both cold and hot options. I would definitely stay here again.
Spacious room
View of Matterhorn and outdoor balcony
Stand-up shower
A soaking tub
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Isabella

Fabulous
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Isabella

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Italo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel in a great location!

Beautiful room with an amazing view, very charming, in a great location, relaxing little pool area. Absolutely loved it!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, amenities, property conditions & facilities
War top.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Place to stay
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay here again as it was wonderful!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

jaime alberto

Liked: Cleanliness, staff & service, property conditions & facilities
I will comeback I have a great time awesome..
Stayed 1 night in Sep 2025
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here and would consider coming back again.
Stayed 4 nights in Feb 2025