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Alpenhotel Fleurs de Zermatt

4.0 star property
4-star ski-in/ski-out hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Alpenhotel Fleurs de Zermatt

Exterior
Interior
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping

Explore the area

View in a map
Unterer Mattenweg 41, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪17 min walk‬
  • Place, Sunnegga Ski Resort
  • Airport, Sion (SIR)
    ‪82 min drive‬

Room options

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, Mountain View

9.6 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, Mountain View

9.8 out of 10
Exceptional
(23 reviews)
  • 248 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Mountain View (Style)

Double Room, Mountain View (Style) | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Mountain View (Style)

9.8 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room (Parterre)

Deluxe Double Room (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room (Parterre)

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Deluxe Double Room, Balcony, Mountain View (Matterhorn) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

9.8 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, Balcony, Mountain View (Matterhorn)

9.8 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Double Room (Parterre)

Double Room (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Double Room (Parterre)

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Zermatt

Mountain retreat .Within 2 miles (3 km) of this Zermatt hotel, you'll find Zermatt-Furi Gondola and Sunnegga Paradise - Blauherd Cable Car. Matterhorn Glacier Ride and Klein Matterhorn Cable Car are also in the area.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.2 miles
  • Zermatt - Furi - 9 min walk - 0.5 miles
  • Zermatt-Furi Gondola - 17 min walk - 1.0 mile
  • Sunnegga Paradise - Blauherd Cable Car - 19 min drive - 2.2 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Restaurant Derby - ‬7 min walk
  • ‪Le Petit Royal - ‬6 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Schweizerhof Kitchen - ‬6 min walk

About this property

Alpenhotel Fleurs de Zermatt

4-star ski-in/ski-out hotel near Zermatt-Matterhorn Ski Paradise
After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. When the sun goes down, sip après-ski drinks in the hotel's bar.

Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers ski storage, a health club, and a sauna.

This 4-star Zermatt hotel is smoke free.

  • 38 guestrooms or units
  • 388 sq ft of conference space
  • 36 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Alpenhotel Fleurs de Zermatt offers 38 accommodations with espresso makers and safes. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

Exterior
Hotel Chesa Valese
  • Breakfast included
  • Spa
  • Free WiFi
  • Bar
4.9 out of 5, Exceptional, 171 reviews
$246 nightly
The price is $266
Nov 23 - Nov 24
Total with taxes and fees
Hotel Chesa Valese

Property amenities

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 39-inch flat-screen TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Alpenhotel Fleurs de Zermatt

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Frequently asked questions

How close is Alpenhotel Fleurs de Zermatt to the airport?

Alpenhotel Fleurs de Zermatt is 48.6 mi (77-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

How much does it cost to stay at Alpenhotel Fleurs de Zermatt?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Alpenhotel Fleurs de Zermatt on Dec 11, 2025 start from $394.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Alpenhotel Fleurs de Zermatt have an airport shuttle?

Airport shuttle services are not available at Alpenhotel Fleurs de Zermatt.

Does Alpenhotel Fleurs de Zermatt offer free breakfast?

Alpenhotel Fleurs de Zermatt offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Alpenhotel Fleurs de Zermatt?

No, there is no casino at this hotel.

What time is check-in at Alpenhotel Fleurs de Zermatt?

Check-in start time: 3:30 PM; Check-in end time: 11 PM.

Is there free parking at Alpenhotel Fleurs de Zermatt?

Free parking is not available at this hotel.

Does Alpenhotel Fleurs de Zermatt have a pool?

Alpenhotel Fleurs de Zermatt features an indoor pool and an outdoor pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does Alpenhotel Fleurs de Zermatt have a spa?

Yes, this hotel has a spa.

How close is Alpenhotel Fleurs de Zermatt to downtown Zermatt?

Alpenhotel Fleurs de Zermatt is 0.5 mi away from Zermatt.

Alpenhotel Fleurs de Zermatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 579 out of 802 reviews
Rating 8 - Good. 154 out of 802 reviews
Rating 6 - Okay. 38 out of 802 reviews
Rating 4 - Poor. 16 out of 802 reviews
Rating 2 - Terrible. 15 out of 802 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Italo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel in a great location!

Beautiful room with an amazing view, very charming, in a great location, relaxing little pool area. Absolutely loved it!
Stayed 3 nights in Aug 2025

10/10 Excellent

Remedios

Liked: Cleanliness, staff & service, property conditions & facilities
"Beautiful and clean hotel with friendly, welcoming staff. The breakfast buffet was delicious with a great variety of options. The location is excellent—within walking distance to the Strip and the train station. I’ll definitely be back. Highly recommended!"
Stayed 2 nights in Jul 2025

10/10 Excellent

Vannessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in for 1 night but the hotel looked amazing! Lovely indoor/outside pool, good breakfast, very comy bed and great shower. The location was perfect only a 5 min walk from the railway station and perfect for exploring this fantastic area. We will definitely return soon and spend longer at this hotel in beautiful Zermatt. The hotel offered fantastic wellness options including massage etc.
Stayed 1 night in Aug 2025

10/10 Excellent

FERNANDO, ORLANDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and staff very polite and friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Muhammad Haris Shahbaz

Liked: Cleanliness, property conditions & facilities
Pros: nice clean three star hotel Good staff Ok rooms Near town Cons: No air-conditioning No electric kettles in the rooms No iron in the rooms Breakfast just ok..not too many options Receptionists leave at 11 Some staff members too rogid and need customer service training like their associate director or...
Stayed 5 nights in Jul 2025

8/10 Good

Manoj

Liked: Cleanliness, room comfort
The safety box was non-functional. Couldn’t repair it during our service. They don’t explicitly tell you that they charge a fee for loosing room access cards. We couldn’t find it when we were leaving. On the positives, room is very modern and comfortable. They had a pick up service from the train station for free. Breakfast was dry good except they didn’t have an English Breakfast tea as an option even though they 10+ other options. Similarly no way to have a tea on the room only coffee. Pool and spa are very good
Stayed 2 nights in Jun 2025

10/10 Excellent

Tagg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Matterhorn views didn’t disappoint

we had a very nice large room on the top floor with amazing views of the Matterhorn. The pool was very nice and had special jets that helped ease our muscles after a long day of hiking. The hotel was just far enough off the main strip we didn’t hear the all the noise of any late night activities but still close enough we could walk to all shops and restaurants. If we ever make it back to Switzerland we will be looking to stay here again.
Stayed 2 nights in Jun 2025

4/10 Poor

Enrique

Disliked: Staff & service, property conditions & facilities, room comfort

Vacationer

The hostess that received us was kind but not very knowledgeable. When asked for the name of the manager, she declined to provide the name. Her replacement (manager) was rude and arrogant. I asked for water and he told me to get it from the bathroom sink. I asked for a balcony view, he declined to provide options. Overall he is not trained for the position and does not have the mannerism for a courteous and professional Host. transportation is offered but they make excuses for why it is not available.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dale

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything.
Great spa, great coffee at the base of the Matterhorn. Does it get any better than this?
Stayed 1 night in Jun 2025

10/10 Excellent

Ramanathan

Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location. Service and breakfast were very good
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, a 5 min walk to train station and 10 min walk to city center. Great amenities. Loves the breakfast buffet Would stay there again
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient with nice steam spa & other amenities.

We upgraded to a suite. Rustic theme. Nice, large room. Pool and steam spa were very good and appreciated. Beautiful view of the Matterhorn. Very convenient overall and a large breakfast option. Only complaints were the room was so hot it made it difficult to sleep. We lowered the temperature, but that didn’t help. We slept with doors open, but there were a lot of flying insects. The room smelled strongly of weed, even after two days of open doors. Hotel staff were very nice.
Balcony view of Matterhorn.
Stayed 2 nights in May 2025

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
Good stay
Stayed 1 night in Jun 2025

8/10 Good

chandra

Stayed 2 nights in Apr 2025

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only booked this hotel for one night with the view of catching the glacier express in the morning but stayed for 3 nights as the town experienced bad weather with no power. The hotel went above and beyond to make guest feel welcome on the subsequent night. They didn’t charge any of the guests for the 2nd night stay as the there was no power at the hotel (not their fault as the whole town didn’t have town, infact the whole valley was without power for 2 days. On our 3rd night they only charged us token gesture of 50 franks per person which was really cheap. Absolutely amazing staff and policy of the hotel. Amazing spacious room with spa facilities at the hotel. I would highly recommend this hotel. The staff are definitely an asset to this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica, Murfreesboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Mario

Traveled with partner
Disliked: Staff & service
Breakfast was great and friendly stuff there at the desk there are not friendly at all very cold and give me a feeling I am not welcome. I ask if I can check out just 30 min later and there say no very disappointed it should be not a problem I pay all most 300 a night so it should be no problem to check out 30min later. I will never go back there again
Stayed 2 nights in Mar 2025

10/10 Excellent

Sunanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel with Matterhorn views and pool

Fantastic stay, we were upgraded to a. Junior suite with amazing views of the Matterhorn. Bed was very comfortable and room was great. The pool and spa facilities were a lovely way to spend the evening. Highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Tami, Bellevue

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a little gem! The rooms are way nicer than they appear in the photos, the breakfast is outstanding - perfect for the health and wellness we needed before an active day, and the front desk staff is Outstanding! We had two little situations - 1 where the bed wasn’t made up for the 3rd person in a room, and the front desk lady was working by herself, and all we asked for were the sheets and blankets, but she took it on herself to come up and get this bed ready and the 3rd set of robes and towels. She was awesome through the visit. The other front desk guys were also amazing! They helped when our rental equipment didn’t arrive - by calling them promptly when the store opened. One last thing - this place has an awesome pool and sauna area that is not substantially outlined in the booking. There is an outdoor/indoor warm tub, a cold plunge pool, a foot walking stone spa, a sauna, a steam room, awesome chairs and huge blankets to sit in, 3 different types of showers. The spa is awesome!
Stayed 3 nights in Mar 2025

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel in Zermatt, quite close to the train station but a little far from the main attractions of town , and near a supermarket. Excellent facilities. The reception staff aren't the friendliest or most attentive, but they are very polite.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025