2/10 Terrible
Jennifer
Traveled with group
Oct 20, 2025
We booked six months in advance. When we arrived we were told our room was damaged “a few hours ago” and that it wasn’t available. The manager proceeded to lie and say someone had been trying to contact us. They had not. They told us they had a comparable space at another property. It was not comparable. It had fewer beds. When we complained they offered a third property but it also didn’t have enough beds. Moreover, they promised a discount but also said it was up to Expedia to approve and they did not. When I called Expedia the said I should have contacted them instead of the property and because I didn’t I wasn’t eligible for any compensation. On top of that we still were incessantly bothered about a time share ! This place should be pilloried by all! Do not stay here!!!
Jennifer
Stayed 3 nights in Oct 2025































