4/10 Poor
Lishu
Traveled with family
Mar 30, 2025
Disliked: Staff & service, property conditions & facilities
Several kids or teens stayed in the room next door during our stay. They began chatting loudly around midnight, and due to the poor soundproofing of the walls, we could clearly hear the shouting and laughing.
After enduring the noise for about half an hour, we called the front desk. A few minutes later, a woman briefly spoke in the hallway for a few seconds. While the noise subsided momentarily, it quickly returned to its previous volume. It was apparent that no adults were accompanying the children in the room, which was quite shocking to us.
After another hour of restless half-sleep, we were completely awakened by the shouting and laughing again. At that point, we had no choice but to call the front desk a second time. We are unsure how long it took for the noise to completely stop, but by morning, we felt utterly exhausted.
We spoke with the front desk and were assured that the manager would contact us. We also learned that other guests around our room experienced identical issues during their stays. However, as of this writing, we have not received any communication from anyone at the property.
Lishu
Stayed 1 night in Mar 2025