2/10 Terrible
Debbie W.
19 may. 2024
Double booked another family in same place
Got the info and check in times. Checked in and left for our event. Came back several hours later to find someone else’s belongings in our room. Messaged owner to find out what was going on and was getting no responses. Finally called VBRO to get answers. I was scared and had no idea who was going to come in. They called owner who admitted they double booked. Sent us to another room in which we had a terrible time accessing. Got in that suite and the deadbolt would not lock! Did not get a wink of sleep due to fear of someone coming in. These were downtown lofts. Ran out of hot water during my shower. I will say both lofts appeared clean. I think owner should have called me immediately additionally I think I should have been reimbursed but was not even offered a discount.
Debbie W.
Se hospedó 1 noche en mayo de 2024