4/10 Poor
APRIL
Traveled with group, Traveled with partner, Traveled with family
Feb 11, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
For paying almost $200 I expected it to be like other Hiltons I've stayed up but this one the bed was terrible which I did see that they were starting to change out mattresses I woke up with the worst back ache in the morning My bathroom when I first got there smelled like somebody did drugs in it and by the morning it smell like somebody smoked a million cigarettes and apparently that happens if somebody on the floor is smoking in their room it comes through the vents so not really their fault but that sucked. The staff was wonderful they were very kind and the restaurant staff was great but we got a pizza and it was almost like a frozen pizza taste with more cheese though there's an amusement park next door next to the freeway so that's convenient. I did like that they had places to charge your phone in your room that was an upgrade but the bedding the flooring are roof in our room was all patched up in gross looking made me feel like somebody above us might come through I think for the price that they're asking a night it should have a lot better upgrades and it shouldn't be so outdated feeling they don't even offer breakfast at that price they make you pay extra $32 or more if you want breakfast most Hilton's give you breakfast in the morning so that was also a downer. The shampoo and conditioner with some brand I haven't heard of and made my hair feel like straw so once again for the price you think that you would be getting better soaps me and my skin very dry feeling.
APRIL
Stayed 1 night in Feb 2024