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Best Western Plus Burnaby Hotel

Property class: 2.5
Hotel near Metropolis at Metrotown in Burnaby

Choose dates to view prices

Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Exterior
Lunch and dinner served
Exterior
Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Place, Deer Lake
    ‪8 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Queen Room with Sofabed

  • Sleeps 4

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(69 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

2 Queen Beds, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Bathtub, Work Desk, In-Room Safe, Mini Fridge, Non-Smoking, Full Breakfast

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Full Kitchen, in-Room Safe, Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Work Desk, Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 2

View all photos for Acess1Queenmobilityacessbathtubworkdeskinroomsafeminifridgenosmokfullbreakfast

In-room safe, desk, laptop workspace, blackout drapes

Acess1Queenmobilityacessbathtubworkdeskinroomsafeminifridgenosmokfullbreakfast

  • Sleeps 2

King Room

  • Sleeps 4

One Bedroom Suite

  • Sleeps 4

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About the neighborhood

Burnaby

Heart of Burnaby.You'll be within half a mile (1 km) of Metropolis at Metrotown and 2 miles (3 km) of Crystal Mall with a stay here. Deer Lake and Central Park are also within 2 miles (3 km).

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.5 miles
  • Crystal Mall - 19 min walk - 1.0 mile
  • Central Park - 5 min drive - 1.4 miles
  • British Columbia Institute of Technology - 7 min drive - 1.8 miles
  • Deer Lake - 8 min drive - 1.0 mile

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 33 min drive

Restaurants

  • ‪The Meat Up Bbq Burnaby - ‬6 min walk
  • ‪Kiku Sushi - ‬9 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Great Bear Pub - ‬5 min walk
  • ‪GAON - ‬4 min walk

About this property

Best Western Plus Burnaby Hotel

Hotel near Metropolis at Metrotown in Burnaby
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Burnaby Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Burnaby hotel is smoke free.

  • 132 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby sitting area
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG
Metrotown
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,489 reviews
$198 nightly
The price is $230
May 4 - May 5
Total with taxes and fees
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 10 per night)
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (175 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Frequently asked questions

How close is Best Western Plus Burnaby Hotel to the airport?

Best Western Plus Burnaby Hotel is 10.6 mi (37-min drive) away from the Vancouver Harbour Flight Centre (CXH) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Burnaby Hotel?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Burnaby Hotel on May 24, 2026 start from $186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Burnaby Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Burnaby Hotel.

How close is Best Western Plus Burnaby Hotel to the beach?

This hotel is 9.2 mi (20-min drive) from English Bay Beach and 9.2 mi (20-min drive) from Kitsilano Beach. Don't forget your sunscreen!

Does Best Western Plus Burnaby Hotel offer free breakfast?

Best Western Plus Burnaby Hotel offers free buffet breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Best Western Plus Burnaby Hotel?

No, there is no casino at this hotel, but Grand Villa Casino Hotel and Conference Centre (6-min drive) and Starlight Casino (9-min drive) are nearby.

What time is check-in at Best Western Plus Burnaby Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Early check-in costs CAD 20 (subject to availability).

Is there free parking at Best Western Plus Burnaby Hotel?

Free parking is not available at this hotel. Self parking is available for CAD 10 per night.

Does Best Western Plus Burnaby Hotel have a pool?

Best Western Plus Burnaby Hotel does not have a pool.

Does Best Western Plus Burnaby Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Plus Burnaby Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Burnaby Hotel to downtown Burnaby?

Best Western Plus Burnaby Hotel is 1.7 mi away from Burnaby.

Best Western Plus Burnaby Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 719 out of 1345 reviews
Rating 8 - Good. 378 out of 1345 reviews
Rating 6 - Okay. 168 out of 1345 reviews
Rating 4 - Poor. 45 out of 1345 reviews
Rating 2 - Terrible. 35 out of 1345 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gilles

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

raj

Stayed 1 night in Jan 2026

10/10 Excellent

Kefyn

Stayed 1 night in Jan 2026

10/10 Excellent

Avnee

Stayed 1 night in Jan 2026

2/10 Terrible

Aria

Disliked: Cleanliness, amenities, property conditions & facilities
The first room I was given had a heating system that wasn’t working. After I was offered a second room, the cold water stopped working around 11 PM, and both the fridge and the coffee machine were also not working. Overall, I will never stay here again.
Stayed 1 night in Jan 2026

8/10 Good

Mai-Lee

Liked: Cleanliness, staff & service, amenities
location and friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Liz

Liked: Amenities, property conditions & facilities
Front staff check in female was very friendly and efficient !
Stayed 1 night in Jan 2026

10/10 Excellent

Sehajpreet

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Selina

Stayed 1 night in Jan 2026

6/10 Okay

Allison

Traveled with group
Disliked: Amenities
Breakfast not the greatest. Eggs were runny sausages were gross and not enough milk for coffee. The noise level between rooms not great either I could here full on conversations
Stayed 1 night in Dec 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location, nice breakfast in the morning. Only complaint is the sofa bed was not comfortable at all
Stayed 5 nights in Dec 2025

2/10 Terrible

Haylee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Trevis

Liked: Cleanliness, property conditions & facilities
Great breakfast included and a very pleasant stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities
clean, friendly but rooms were a bit dark
Stayed 3 nights in Dec 2025

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Stay – Highly Recommended! We had a fantastic experience! From the moment we arrived, the staff were warm, friendly, and attentive, making us feel welcome right away. Our room was clean, comfortable, and beautifully maintained, with all the amenities we could ask for. The location was perfect—close to local attractions, restaurants, and convenient for getting around. We especially appreciated the little touches, like the welcoming atmosphere in the lobby and the helpful recommendations from the staff. Whether for a short getaway or an extended stay, this hotel exceeded our expectations. We would absolutely stay here again and highly recommend it to anyone visiting the area!
Stayed 5 nights in Dec 2025

10/10 Excellent

monther

Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 2 nights in Dec 2025

8/10 Good

Kachi

Stayed 1 night in Nov 2025

8/10 Good

Raiza

Stayed 1 night in Dec 2025

10/10 Excellent

colin

Stayed 1 night in Dec 2025

8/10 Good

Ryan

Stayed 3 nights in Dec 2025

10/10 Excellent

Rommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast starts too late. Staff were welcoming. Like the Nespresso coffee in the room, don’t like powdered creamer
Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Stayed 1 night in Dec 2025

10/10 Excellent

Sherman

Liked: Cleanliness, property conditions & facilities
Wonderful hot breakfast. Nice clean newish room. Only problem with room was closet bifold door not hung properly.
Stayed 1 night in Dec 2025