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Best Western Plus Burnaby Hotel

2.5 star property
Eco-certified hotel near Metropolis at Metrotown

Choose dates to view prices

Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Lobby
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Metropolis at Metrotown
    ‪9 min walk‬
  • Crystal Mall
    ‪19 min walk‬
  • Port of Vancouver
    ‪13 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Burnaby

Heart of Burnaby.You'll be within half a mile (1 km) of Metropolis at Metrotown and 2 miles (3 km) of Crystal Mall with a stay here. Deer Lake and Central Park are also within 2 miles (3 km).

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.5 miles
  • Crystal Mall - 19 min walk - 1.0 mile
  • Burnaby Lake Park - 6 min drive - 3.1 miles
  • Port of Vancouver - 13 min drive - 7.3 miles
  • Canada Place Cruise Ship Terminal - 18 min drive - 8.9 miles

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 33 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪88 Noodle House - ‬8 min walk
  • ‪Maruhachi Ra-men - ‬4 min walk
  • ‪Joyful Seafood Restaurant - ‬5 min walk
  • ‪Ki Tea House Cafe - ‬8 min walk

About this property

Best Western Plus Burnaby Hotel

Eco-certified hotel near Metropolis at Metrotown
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the eco-certified Best Western Plus Burnaby Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Burnaby hotel is smoke free.

  • 132 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 10 per night)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (175 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Frequently asked questions

How close is Best Western Plus Burnaby Hotel to the airport?

Best Western Plus Burnaby Hotel is 10.6 mi (37-min drive) away from the Vancouver Harbour Flight Centre (CXH) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Burnaby Hotel?

As of Jun 20, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Burnaby Hotel on Jul 1, 2025 start from $161.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Burnaby Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Burnaby Hotel.

How close is Best Western Plus Burnaby Hotel to the beach?

This hotel is 9.2 mi (20-min drive) from English Bay Beach and 9.2 mi (20-min drive) from Kitsilano Beach. Don't forget your sunscreen!

Does Best Western Plus Burnaby Hotel offer free breakfast?

Best Western Plus Burnaby Hotel offers free buffet breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Best Western Plus Burnaby Hotel?

No, there is no casino at this hotel, but Grand Villa Casino Hotel and Conference Centre (6-min drive) and Hard Rock Casino Vancouver (14-min drive) are nearby.

What time is check-in at Best Western Plus Burnaby Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Early check-in costs CAD 20 (subject to availability).

Is there free parking at Best Western Plus Burnaby Hotel?

Free parking is not available at this hotel. Self parking is available for CAD 10 per night.

Does Best Western Plus Burnaby Hotel have a pool?

Best Western Plus Burnaby Hotel does not have a pool.

Does Best Western Plus Burnaby Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Plus Burnaby Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Burnaby Hotel to downtown Burnaby?

Best Western Plus Burnaby Hotel is 1.7 mi away from Burnaby.

Best Western Plus Burnaby Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1130 reviews
Rating 8 - Good. 353 out of 1130 reviews
Rating 6 - Okay. 113 out of 1130 reviews
Rating 4 - Poor. 36 out of 1130 reviews
Rating 2 - Terrible. 23 out of 1130 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Sanj

Stayed 1 night in Mar 2025

10/10 Excellent

Jodi

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Great easy check in. Great parking. Clean
Stayed 1 night in Mar 2025

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with helpful staff and very convenient for our visit with family
Stayed 1 night in Mar 2025

10/10 Excellent

Osamudiamen

Liked: Staff & service, property conditions & facilities
Maybe a broom for when family check in with kids.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Would go back
Stayed 3 nights in Mar 2025

8/10 Good

Peter Sai Ho

Liked: Staff & service
Average facilities, decent included breakfast, noisy fridge
Stayed 2 nights in Mar 2025

8/10 Good

Deren, Victoria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in were great.
Stayed 1 night in Mar 2025

10/10 Excellent

Bhavin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the entry to the hotel is very narrow and have 2 entries, but everything was excellent
Stayed 4 nights in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get access to and clean!
Stayed 1 night in Mar 2025

10/10 Excellent

Myrene

Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast food options included in the reservation. Free parking and wifi. Close to good restaurants and minutes away from the mountains and malls. Friendly staff as well. Will definitely come back.
Stayed 1 night in Mar 2025

8/10 Good

Sibyl

Stayed 1 night in Mar 2025

6/10 Okay

Sandra

It was okay
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was super convenient to where I needed to go. Breakfast was included and there was no extra charge for parking. The property could do with a bit of updating.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jongo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great.
Stayed 3 nights in Feb 2025

8/10 Good

Perry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service respectful and curtious

Stayed 2 nights in Feb 2025

8/10 Good

Debby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and they had an excellent hot breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Yuliya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. The breakfast was included and it's hot breakfast with options of eggs, waffles etc.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I wanted was there. Much better than the last place I stayed!
Stayed 1 night in Feb 2025

8/10 Good

Citty Mabounda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated my stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Mauricio

Stayed 4 nights in Feb 2025

10/10 Excellent

Myrene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Laraine

Liked: Cleanliness, staff & service
The room had a very comfy bed and good shower. Breakfast was good and the service staff were extremely helpful and friendly. Only small complaint was a gap in the door which let in cold air, but the heating system was more than adequate to keep us warm. We found the location very convenient for where we had to go, and price was reasonable, so would stay there again.
Stayed 2 nights in Feb 2025

8/10 Good

Aaron

Stayed 2 nights in Jan 2025