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Candlewood Suites Tyler by IHG

2.5 star property
Hotel perfectly located for exploring Tyler

Choose dates to view prices

Photo gallery for Candlewood Suites Tyler by IHG

Property amenity
1 bedroom, in-room safe, desk, rollaway beds
Lobby
1 bedroom, in-room safe, desk, rollaway beds
Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
315 E Rieck Rd, Tyler, TX, 75703
  • Broadway Square Mall
    ‪13 min walk‬
  • Tyler Junior College
    ‪6 min drive‬
  • University of Texas at Tyler
    ‪7 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪21 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

1 bedroom, in-room safe, desk, rollaway beds

Studio Suite, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

1 bedroom, in-room safe, desk, rollaway beds

Studio Suite

7.4 out of 10
Good
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub) | Room amenity

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | 1 bedroom, in-room safe, desk, rollaway beds

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(8 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, rollaway beds

Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, rollaway beds

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Tyler

Heart of Tyler.Within 2 miles (3 km) of this Tyler hotel, you'll find Broadway Square Mall and Rose Rudman Park. CHRISTUS Mother Frances Hospital - South Tyler and Kiepersol Estates Winery are also within 3 miles (5 km).

What's nearby

  • Broadway Square Mall - 13 min walk - 0.7 miles
  • The Village at Cumberland Park - 5 min drive - 3.2 miles
  • Tyler Junior College - 6 min drive - 3.7 miles
  • UT Health Tyler - 7 min drive - 4.2 miles
  • University of Texas at Tyler - 7 min drive - 4.8 miles

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 20 min drive

Restaurants

  • Ohayo Sushi Tyler
  • ‪McDonald's - ‬10 min walk
  • ‪Andy's Frozen Custard - ‬15 min walk
  • Bernard Mediterranean Restaurant
  • ‪Golden Corral - ‬7 min walk

About this property

Candlewood Suites Tyler by IHG

Hotel perfectly located for exploring Tyler
As a guest of Candlewood Suites Tyler by IHG, you'll find a 24-hour fitness center, barbecue grills, and a vending machine. Event space at this hotel measures 291 square feet (27 square meters) and includes conference space. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Candlewood Suites Tyler by IHG also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Tyler hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 4 levels
  • 291 sq ft of conference space
  • 27 sq m of conference space
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Computer for guest use
  • No smoking on site
Candlewood Suites Tyler by IHG offers 64 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Languages

English

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Tyler
Candlewood Suites Tyler
Candlewood Suites Tyler Hotel Tyler
Candlewood Suites Tyler Hotel
Candlewood Tyler
Tyler Candlewood Suites

Frequently asked questions

How close is Candlewood Suites Tyler by IHG to the airport?

Candlewood Suites Tyler by IHG is 11.7 mi (20-min drive) away from the Tyler, TX (TYR-Pounds Regional) airport, the closest popular airport to the property.

Does Candlewood Suites Tyler by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Tyler by IHG.

Does Candlewood Suites Tyler by IHG offer free breakfast?

Candlewood Suites Tyler by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites Tyler by IHG?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites Tyler by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Candlewood Suites Tyler by IHG?

This hotel offers free self parking.

Does Candlewood Suites Tyler by IHG have a pool?

Candlewood Suites Tyler by IHG does not have a pool.

Does Candlewood Suites Tyler by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Tyler by IHG to downtown Tyler?

Candlewood Suites Tyler by IHG is 4.3 mi away from Tyler.

Candlewood Suites Tyler by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 124 out of 257 reviews
Rating 8 - Good. 77 out of 257 reviews
Rating 6 - Okay. 27 out of 257 reviews
Rating 4 - Poor. 15 out of 257 reviews
Rating 2 - Terrible. 14 out of 257 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I loved the kitchen with full sized refrigerator and freezer and ice maker. Bed was very comfortable. Will use again and look for same setup in other cities
Stayed 1 night in Apr 2025

8/10 Good

Rene

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Stacey

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
I am usually pleased with Candlewood Suites . Very spacious and comfortable . The bathroom could have been cleaned better but overall a great value . Bed are very comfortable
Stayed 1 night in Apr 2025

6/10 Okay

SUE

I booked this room through Expedia for one night and through the company page for the first night. The assistant at the desk told me they didn’t have rooms available, even though his website allowed me to book a room. He eventually called someone and found that they had a room available. It took 40 minutes after midnight to get to my bed. I slept good once I got to my room, and it was comfortable but it would be nice if staff were familiar with the property and availability. He also would not allow me to leave my things for my second night stay that was booked through Expedia. I had to check completely out, put my things in my car and re-check in later that day.
Stayed 1 night in Feb 2025

10/10 Excellent

Avery

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home.
Stayed 3 nights in Mar 2025

6/10 Okay

Ty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They did not give me my double beds for my daughter and I. They gave me a single queen bed and a cot. Did not have any other rooms with double queens available. They blamed it on Expedia of course. They don’t have any usb charging ports whatsoever so you better bring your own. I won’t be staying here again because of inconveniences.
Stayed 3 nights in Mar 2025

10/10 Excellent

Natarsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Nice and very convenient for me to prepare food while I was there
Stayed 3 nights in Mar 2025

8/10 Good

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast was offered nor was there a porta cochere where you could park under to load and unload travel gear. The tv was too small .
Stayed 2 nights in Mar 2025

6/10 Okay

Dustin

Just a very basic place to sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Candice, Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was friendly and extremely accommodating. Plenty of dining options very close by. Also a lovely park and walking trail close.
Stayed 2 nights in Feb 2025

10/10 Excellent

Avery

Stayed 3 nights in Jan 2025

10/10 Excellent

Avery

Stayed 3 nights in Jan 2025

10/10 Excellent

Blakeley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jourdan

Stayed 1 night in Nov 2024

8/10 Good

Trisha

Stayed 1 night in Nov 2024

4/10 Poor

Elijah

Disliked: Staff & service, property conditions & facilities
Must be under new ownership, because the property is going downhill.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff. Was only there for 2 nights but was a great experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2024

10/10 Excellent

Brandon

Very great place to be they treat you like family
Stayed 14 nights in Nov 2024

10/10 Excellent

henry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 14 nights in Oct 2024

10/10 Excellent

Alexandria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was nice and the nice lady with the dreads that checked me in was amazing. Only downfall was that the TV didn't work but that didn't bother me.
Stayed 2 nights in Oct 2024

2/10 Terrible

Mitch

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Kaleb

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They checked me in quick.
Stayed 1 night in Sep 2024