Aparthotel

Xambé

Property class: 4
4-star aparthotel near Tulum Beach

Choose dates to view prices

Photo gallery for Xambé

A bar area with wooden chairs and hanging wicker lamps, overlooking a pool.
Property video
A modern room with a large window, a wooden chair, a sofa, and a plant.
A bar area with stone walls, wooden chairs, and hanging light fixtures.
A modern room with a glass balcony, a wooden bench, and a bathtub.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Avenida Central, Aldea Zama, Tulum, QROO, 77765
  • Place, Jaguar Park
    ‪3 min drive‬
  • Place, Hunab Lifestyle Center
    ‪4 min drive‬
  • Place, Dos Aguas Park
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

Deluxe Apartment

  • 1561 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Superior Apartment

  • Garden view
  • 1561 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Grand Apartment

  • Garden view
  • 2260 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Deluxe Suite

  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Grand Suite

  • Garden view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Suite

  • Garden view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Grand Room

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Zama stay.Your stay at this Zama aparthotel places you within 2 miles (3 km) of Hunab Lifestyle Center and Dos Aguas Park. Jaguar Park and Hospital de Tulum are also within 2 miles (3 km).

What's nearby

  • Jaguar Park - 3 min drive - 1.1 miles
  • Hunab Lifestyle Center - 4 min drive - 1.4 miles
  • Dos Aguas Park - 5 min drive - 1.4 miles
  • Tulum Beach - 7 min drive - 2.7 miles
  • Tulum Mayan Ruins - 13 min drive - 4.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Coco Cafe - ‬12 min walk
  • ‪Nimeño Bakery - ‬10 min walk
  • ‪Jasmine - ‬13 min walk
  • ‪Cántaro Y Comal - ‬4 min drive
  • ‪Xibak Tulum - ‬11 min walk

About this property

Xambé

4-star aparthotel near Tulum Beach
As a guest of Xambé , you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. WiFi is free in public spaces. The business-friendly Xambé also features concierge services, laundry facilities, and an elevator. Self parking is free.

This 4-star Tulum aparthotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 4 levels
  • Built in 2023
  • Terrace on the roof
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
Xambé offers 28 air-conditioned accommodations with coffee/tea makers and bathrobes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Similar properties

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Car recommended
  • Free self parking on site

Family friendly

  • Stroller
  • Travel crib

Food and drink

  • Coffee/tea maker
  • Water dispenser

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 55-inch smart TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 22 lbs per pet)
  • Pets stay free
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: MXN 1,000 per stay
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Tile flooring in room
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board on request
  • Luggage storage
  • Proposal/romance packages
  • Tour and ticket assistance

Location highlights

  • Near a hospital
  • Near the bay

Things to do

  • Bicycle parking
  • Bicycle rentals
  • Bicycle tours
  • Scooter/moped rentals
  • Ecotours nearby
  • Spelunking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Mosquito nets

General

  • 1 building
  • 28 units
  • 4 floors
  • Banquet hall
  • Bicycle parking
  • Bicycle rentals
  • Built in 2023
  • Housekeeping (on request)
  • No plastic water bottles
  • Some LED lighting used
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Turn off the lights

Access methods

Access code, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Huawei Pay
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, cash, mobile payments, Google Pay, Apple Pay, and Huawei Pay. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Property Registration Number 009-047-007453/2025

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shambé
Xambé Tulum
Xambé Aparthotel
Xambé Aparthotel Tulum

Frequently asked questions

How close is Xambé to the airport?

Xambé is 26.4 mi (49-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Xambé ?

As of Nov 1, 2026, prices found for a 1-night stay for 2 adults at Xambé on Nov 2, 2026 start from $40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Xambé have an airport shuttle?

Airport shuttle services are not available at Xambé .

How close is Xambé to the beach?

This aparthotel is 2.4 mi (8-min drive) from Tulum Beach and 3.8 mi (16-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Xambé offer free breakfast?

Xambé does not offer free breakfast.

Is there a casino at Xambé ?

No, there is no casino at this aparthotel.

What time is check-in at Xambé ?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Xambé ?

This aparthotel offers free self parking.

Does Xambé have a pool?

Xambé features an outdoor pool.

Does Xambé have a spa?

There are no spa services available at this aparthotel.

How close is Xambé to downtown Tulum?

Xambé is 1.3 mi away from Tulum.

Xambé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 162 reviews
Rating 8 - Good. 21 out of 162 reviews
Rating 6 - Okay. 13 out of 162 reviews
Rating 4 - Poor. 7 out of 162 reviews
Rating 2 - Terrible. 12 out of 162 reviews

8.8/10

Cleanliness

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay, amazing apartment beautiful
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The place is beautiful and very spacious. The only complain I would give is the water pressure wasn't the best. But beautiful place to stay, also the pool on the rooftop is very nice!
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Check-in, communication
Hotel is nice price is low (tylum is a ghosttowm) but xambe has the worse management ever Just pray you wont get any issues during your stay ... also its not a hotel no front desk only employees who dont know much
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Todo eating nut bien
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
So beautiful, what a gem! The rooftop at sunset is amazing! We had the best time just looking at all the birds in the nature. Just be aware there is no food or drink service so bring own stuff from the store.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I got a room here VERY last minute. The check-in process was extremely easy; they sent you directions to your phone. Then the people at the front desk are very kind and helpful. They took their time to explain the directions we were sent as well. The room itself was extremely clean and comfortable. I could hear the guests next door, but that did not bother me. Overall 10/10 experience. I can't wait to go back!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
It would be nice to have a person available for assistance. We waited over 45 min to get in. Unfortunately we didn't have internet/wifi access to allow us to see check in instructions prior to arriving to the hotel as the message was only sent 1 hour prior to check in. If the check in instructions are delivered morning of that would be better for guests that are from the USA as we travel with limited service. But overall, we LOVED the property! Thank you for having us!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Highest recommendation for Xambe! It is about 5 minutes outside of the heart of Tulum (between town and the beach), and therefore is tranquil and very convenient to get wherever you are going. (You will need GPS to find it, because the roads are really confusing.) The photos are completely accurate, but what they miss is the pleasure of listening and watching the wind through the jungle treetops. The hotel personnel were so friendly and helpful with their suggestions.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful property, incredible rooms for the price we paid. Front desk staff did not speak English but the concierge on WhatsApp did and was very responsive and helpful. The area around the hotel is clearly still developing but felt safe and easy to navigate. It’s halfway between the main Tulum town and the beach bars. Would come back for sure!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
My only complaint will be the hot tub, It did have hot/warm water as describe in Expedia, it is basically a 4x4 pool (with only cold water)
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful place to stay
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bright and spacious rooms, kind staff, very quiet and safe hotel. The neighbourhood is also very quiet. Lovely rooftop pool . We'll be coming back!
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Amazing stay thank you!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay in Tulum
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Well maintained apartments
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Beautiful design , Zen ambiance, good and friendly services.
Stayed 2 nights in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This place is genuinely awful. Save your money and never come here
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Wonderful experience..the staff was fantastic and very helpful… you need a car or scooter… one downside of aldea zama, very few street lights at night…
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay at this property was great . I loved the personal pool that came with the grand suite & also the rooftop pool was really nice . Would definitely come back !
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
BEST STAY OF MY LIFEE. NOT ONE ISSUE. Romina was the absolute sweetest angel. She made our trip so swift and accommodating. We would stay here again 100000000x more it’s just based on your preference of how close to the beach you want to be
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
This property looked just like the pictures & Monica at the front desk was very helpful.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious apartments, great roof -top pool well maintained, friendly staff
Stayed 14 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Brand new beautiful hotel. I loved that it was in a quiet area -- there's still construction happening nearby like most of Tulum but overall was a great stay.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful design, great facilities and surrounding environment, and the front desk staff Monica is very friendly and supportive
Stayed 1 night in Nov 2024