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Hotel Milam, Michelin Key winner

4.0 star property
4-star spa hotel in La Veleta

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Photo gallery for Hotel Milam, Michelin Key winner

Snack bar
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers
Exterior detail
2 bars/lounges, swim-up bar, poolside bar
Snack bar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping

Explore the area

Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765
  • Tulum Beach
    ‪10 min drive‬
  • Tulum Mayan Ruins
    ‪11 min drive‬
  • Playa Paraiso
    ‪12 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪46 min drive‬

Room options

View all photos for Grand Room

Grand Room | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Grand Room

  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Premium Room

  • 1025 sq ft
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

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About the neighborhood

Tulum

La Veleta stay.With a stay at this La Veleta hotel, you'll be within half a mile (1 km) of Holistika Art Walk and 2 miles (3 km) of Hospital de Tulum. Dos Aguas Park and Cenote Escondido are also within 3 miles (5 km).

What's nearby

  • Tulum National Park - 5 min drive - 2.4 miles
  • Gran Cenote - 7 min drive - 4.2 miles
  • Tulum Beach - 10 min drive - 5.5 miles
  • Tulum Mayan Ruins - 11 min drive - 4.4 miles
  • Playa Paraiso - 12 min drive - 5.0 miles

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Sukhothai - ‬3 min drive
  • ‪El Camello Jr - ‬3 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪Vaivén - ‬9 min walk
  • ‪La Consentida - ‬14 min walk

About this property

Hotel Milam, Michelin Key winner

4-star spa hotel in La Veleta
Hotel Milam, Michelin Key winner offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

Hotel Milam, Michelin Key winner also features laundry facilities and pool umbrellas. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 36 guestrooms or units
  • 2 bars or lounges
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Milam, Michelin Key winner offers 36 air-conditioned accommodations with private pools and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a mud bath and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Private picnics

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Private pool

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 5 percent

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger aren't allowed at this property.

Property is also known as

MILAM
Hotel Milam
Milam, Michelin Key Winner
Hotel Milam, Michelin Key winner Hotel
Hotel Milam, Michelin Key winner Tulum
Hotel Milam, Michelin Key winner Hotel Tulum

Frequently asked questions

How close is Hotel Milam, Michelin Key winner to the airport?

Hotel Milam, Michelin Key winner is 24.3 mi (43-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Milam, Michelin Key winner?

As of Jun 18, 2025, prices found for a 1-night stay for 2 adults at Hotel Milam, Michelin Key winner on Jun 23, 2025 start from $337.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Milam, Michelin Key winner have an airport shuttle?

Airport shuttle services are not available at Hotel Milam, Michelin Key winner.

How close is Hotel Milam, Michelin Key winner to the beach?

This hotel is 4 mi (15-min drive) from Tulum Beach and 5.1 mi (20-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Hotel Milam, Michelin Key winner offer free breakfast?

Hotel Milam, Michelin Key winner offers free continental breakfast every day from 7:30 AM to 11:30 AM.

Is there a casino at Hotel Milam, Michelin Key winner?

No, there is no casino at this hotel.

What time is check-in at Hotel Milam, Michelin Key winner?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Milam, Michelin Key winner?

Free parking is not available at this hotel.

Does Hotel Milam, Michelin Key winner have a pool?

Hotel Milam, Michelin Key winner features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 11:00 PM.

Does Hotel Milam, Michelin Key winner have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Milam, Michelin Key winner have a spa?

This hotel has a spa, which features mud baths, body scrubs, and body treatments.

How close is Hotel Milam, Michelin Key winner to downtown Tulum?

Hotel Milam, Michelin Key winner is 1.2 mi away from Tulum.

Hotel Milam, Michelin Key winner Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 95 out of 108 reviews
Rating 8 - Good. 9 out of 108 reviews
Rating 6 - Okay. 1 out of 108 reviews
Rating 4 - Poor. 2 out of 108 reviews
Rating 2 - Terrible. 1 out of 108 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adolfo Gerardo Valdez

Liked: Cleanliness, staff & service, property conditions & facilities
Its unique
Stayed 4 nights in Mar 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

era

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel ever , i am so happy I choose this property to spend my anniversary with my man . Great service, very clean , very friendly and it was beautiful wow . I will definitely visit again . Highly recommended.
Stayed 4 nights in Feb 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was flawless! Would highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Milam is spectacular! It’s truly picture perfect. This hotel needs to be on your to-visit list for any trip to Tulum.
Stayed 1 night in Mar 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is spectacular! It’s truly picture perfect!
Stayed 1 night in Mar 2025

10/10 Excellent

LaKera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was five star.
Stayed 4 nights in Feb 2025

10/10 Excellent

Louise-Emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert Jr

Traveled with family
The property was beautiful.
Stayed 5 nights in Feb 2025

10/10 Excellent

Naidie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. We came here for my boyfriends birthday and they treated us very well.
Stayed 3 nights in Dec 2024

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The food was fantastic, service was wonderful, and everything was so beautiful. Lots of thoughtful touches. Would definitely stay here again, 10/10 recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Burtany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property. I will be back again. Thank you to the whole staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Orhun Faruk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would honestly say that my trip was great till the last day. Thanks for Ara, Jay and Shio. They made us feel incredibly comfy and great. I recommend this hotel to everyone. The kitchen has michelin star and foods are amazing. It’s a completely rehab place. Love you guys&see you again!
Stayed 5 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Very nice hotel in eco style. Service was very good. Girls on reception were very kind with us. Always helped us and gave us a complimentary massage in last day, which was very nice! Thank you very much! Waiter Miquel Cruzo (if I wrote name correctly)) we liked him very much!!
Stayed 7 nights in Jan 2025

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really beautiful, there base is wellness
Stayed 4 nights in Jan 2025

8/10 Good

Ruf

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is nice calm hotel located in between all major festival event spots. Very clean. Good internet. Reception ladies are super kind and friendly. In the restaurant Miguel Cruz is an amazing waiter. Just be careful that in some villas hot water in shower is not very hot. We booked two villas - one was providing very nice hot water, and the other one (villa number 11) was kind of just warm (so we could take a shower only in of villas). I would recommend Milam management to promote employees like Miguel Cruz - very careful, attentive, very kind and responsibility minded.
Stayed 6 nights in Jan 2025

10/10 Excellent

Tia

Stayed 1 night in Jan 2025

10/10 Excellent

Riju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Ashvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

LaKrisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was BEAUTIFUL! The staff was pleasant and very accommodating. We really enjoyed the Sound Journey session and our time at the spa. Thank you for a wonderful experience 🙏
Stayed 5 nights in Dec 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful space!
Stayed 1 night in Sep 2024

10/10 Excellent

Edan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the concierge/front desk were absolutely amazing and helpful with every single thing we needed
Stayed 5 nights in Dec 2024

10/10 Excellent

Umma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Jasmin

Stayed 3 nights in Dec 2024