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Kataleya

Property class: 2.5
Hotel near Tulum Mayan Ruins in Tulum

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Photo gallery for Kataleya

Outdoor pool
Deluxe Apartment | Private kitchen | Full-size fridge, microwave, stovetop, cookware/dishes/utensils
View from property
Deluxe Apartment | In-room safe, WiFi (free), bed sheets
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Kitchen

Explore the area

View in a map
Av Concejo Ciudadano,, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪10 min walk‬
  • Place, Hunab Lifestyle Center
    ‪10 min walk‬
  • Place, Dos Aguas Park
    ‪17 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Deluxe Apartment, Pool View

In-room safe, WiFi (free), bed sheets

Deluxe Apartment, Pool View

  • 5 bedrooms
  • Sleeps 14
  • 3 King Beds, 4 Queen Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Deluxe Apartment, Pool View

Deluxe Apartment, Pool View | In-room safe, WiFi (free), bed sheets

Deluxe Apartment, Pool View

  • 5 bedrooms
  • Sleeps 14
  • 3 King Beds, 4 Queen Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Deluxe Apartment, Pool View

Deluxe Apartment, Pool View | In-room safe, WiFi (free), bed sheets

Deluxe Apartment, Pool View

  • 5 bedrooms
  • Sleeps 14
  • 3 King Beds, 4 Queen Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Luxury Apartment

In-room safe, WiFi (free), bed sheets

Luxury Apartment

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment, Pool View

Deluxe Apartment, Pool View | In-room safe, WiFi (free), bed sheets

Deluxe Apartment, Pool View

  • 3 bedrooms
  • Sleeps 7
  • 1 Twin Bed, 1 Queen Bed, 2 King Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, WiFi (free), bed sheets

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, WiFi (free), bed sheets

Deluxe Apartment

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, WiFi (free), bed sheets

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed, 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, WiFi (free), bed sheets

Deluxe Apartment

  • 3 bedrooms
  • Sleeps 8
  • 4 King Beds and 1 Twin Sofa Bed
  • Free WiFi

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Exterior

Conrad Tulum Riviera Maya

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  • On private beach
  • Pool
  • Spa
  • All inclusive available
9.0 out of 10, Wonderful, 336 reviews
$544 nightly
The price is $647
Aug 25 - Aug 26
Total with taxes and fees
Conrad Tulum Riviera Maya

About the neighborhood

Tulum

Zama stay.Within a 15-minute walk of this Zama hotel, you'll find Hunab Lifestyle Center and Jaguar Park. Dos Aguas Park and Hospital de Tulum are also within 2 miles (3 km).

What's nearby

  • Jaguar Park - 10 min walk - 0.5 miles
  • Hunab Lifestyle Center - 10 min walk - 0.5 miles
  • Dos Aguas Park - 17 min walk - 0.9 miles
  • Hospital de Tulum - 4 min drive - 1.1 miles
  • Tulum Mayan Ruins - 11 min drive - 3.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Taqueria Honorio - ‬13 min walk
  • ‪Panza Tulum - ‬9 min walk
  • ‪Rossina - ‬9 min walk
  • ‪La Chiapaneca - ‬15 min walk
  • ‪La Guarida - ‬15 min walk

About this property

Kataleya

Hotel near Tulum Mayan Ruins in Tulum
Kataleya offers its guests an outdoor pool. WiFi is free in public spaces. Self parking is free.
  • 1 guestroom or unit
Air-conditioned accommodations at Kataleya offer private pools and safes. Rooms open to balconies or patios. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on request.

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  • Washer
  • Dryer
  • Pet friendly
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Private pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Private pool
  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 750 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: MXN 800 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Kataleya Hotel
Kataleya Tulum
Kataleya Hotel Tulum

Frequently asked questions

How close is Kataleya to the airport?

Kataleya is 26.6 mi (44-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Kataleya have an airport shuttle?

Airport shuttle services are not available at Kataleya.

How close is Kataleya to the beach?

This hotel is 3 mi (12-min drive) from Tulum Beach and 3.2 mi (13-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Kataleya offer free breakfast?

Kataleya does not offer free breakfast.

Is there a casino at Kataleya?

No, there is no casino at this hotel.

What time is check-in at Kataleya?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Kataleya?

This hotel offers free self parking.

Does Kataleya have a pool?

Kataleya features an outdoor pool.

Does Kataleya have a spa?

There are no spa services available at this hotel.

How close is Kataleya to downtown Tulum?

Kataleya is 0.9 mi away from Tulum.

Kataleya Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

6.0/10

Staff & service

10/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Josephine

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel but misleading information online

The stay itself was great although misleading information provided via hotels.com. I thought I had purchased a large suite with five bedrooms however, instead I was provided with one suite on the first floor with three bedrooms and a second suite on the fourth floor of the hotel with three bedrooms so our group of eight girls had to separate when sleeping. Additionally, there was no housekeeping or room service options. The hotel is located in a safe and secured, but dirt road area in a one-way complex That made getting in and out a bit tedious, however it was safe. Lastly, unfortunately, my booking company Rotamundos, Shockingly provided me with the incorrect check-in information and I ended up staying in a completely different villa for my first night. It was very unorganized to say the least. Had I known all of this I probably would have referred to stay at a more traditional style hotel with room service and food as well as Bell hop on site, etc. just for comfort, especially when traveling with a large group or small children.
Stayed 3 nights in Oct 2024