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Hotel Tzalam Tulum

Property class: 3
3-star beachfront hotel near Tulum Beach

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Photo gallery for Hotel Tzalam Tulum

Room
Balcony
Room
Reception
Bathroom

Reviews

4.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Tulum-Boca Paila Km5.5 parcela 1678, Ejido Jose Maria Pino Suarez, Tulum, QROO, 77760
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪19 min walk‬
  • Place, Tulum Mayan Ruins
    ‪14 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪76 min drive‬

Room options

View all photos for Tzalam Garden View Room

Room

Tzalam Garden View Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Tulum

On the beach.A stay at this Zona Hotelera hotel places you within half a mile (1 km) of Tulum Beach and 2 miles (3 km) of Sian Ka'an Biosphere Reserve. Ven a la Luz Sculpture and SFER IK are also within 3 miles (5 km).

What's nearby

  • Tulum Beach - 2 min walk - 0.1 miles
  • Ven a la Luz Sculpture - 19 min walk - 1.0 mile
  • Las Palmas Public Beach - 10 min drive - 5.3 miles
  • Playa Paraiso - 11 min drive - 5.8 miles
  • Tulum Mayan Ruins - 14 min drive - 6.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬8 min walk
  • ‪Rosa Negra Tulum - ‬11 min walk
  • ‪ARCA - ‬10 min walk
  • ‪Cenzontle - ‬13 min walk
  • ‪Casa Banana - ‬7 min walk

About this property

Hotel Tzalam Tulum

3-star beachfront hotel near Tulum Beach
Hotel Tzalam Tulum offers its guests a garden. WiFi is free in public spaces. Self parking and valet parking are free.

This 3-star Tulum hotel is smoke free.

  • 34 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • No smoking on site
Hotel Tzalam Tulum offers 34 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations are furnished with single sofa beds. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers and hair dryers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Accessibility

  • No elevator

Room amenities

Bedroom

  • Single sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Tzalam Tulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in each accommodation.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Tzalam Tulum Hotel
Hotel Tzalam Tulum Tulum
Hotel Tzalam Tulum Hotel Tulum

Frequently asked questions

How close is Hotel Tzalam Tulum to the airport?

Hotel Tzalam Tulum is 29.8 mi (63-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Hotel Tzalam Tulum have an airport shuttle?

Airport shuttle services are not available at Hotel Tzalam Tulum.

How close is Hotel Tzalam Tulum to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel Tzalam Tulum offer free breakfast?

Hotel Tzalam Tulum does not offer free breakfast.

Is there a casino at Hotel Tzalam Tulum?

No, there is no casino at this hotel.

What time is check-in at Hotel Tzalam Tulum?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Tzalam Tulum?

This hotel offers free self parking and valet parking.

Does Hotel Tzalam Tulum have a pool?

Hotel Tzalam Tulum does not have a pool.

Does Hotel Tzalam Tulum have a spa?

There are no spa services available at this hotel.

How close is Hotel Tzalam Tulum to downtown Tulum?

Hotel Tzalam Tulum is 4.8 mi away from Tulum.

Hotel Tzalam Tulum Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.8/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

3.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property is not ready for occupancy as it is still under construction. The property is on the jungle side of the main road in Tulum & WAY back in the jungle. It is a 5 minute walk down a dirt road from the "hotel" to the main road. It is barely lit at night which made for scary walks at night, especially alone. We also had to carry/roll our suitcases down this dirt road upon checking out. The property and rooms also DO NOT have wifi as stated. The shower had no privacy as the windows were clearly visible to the outdoors - I had to shower in my bathing suit every day. No hairdryer in room as well, very dim lighting at night. Overall a very disappointing experience and will be requesting a refund as this property did not offer what was expected.
Stayed 6 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

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