City center retreat .Your stay at this Tulum City Center hotel places you within 3 miles (5 km) of Temple of Doom and Tulum Mayan Ruins. Also, Gran Cenote is within 3 miles (5 km) and Playa Paraiso is within 6 miles (10 km).
What's nearby
Dos Aguas Park - 8 min walk - 0.5 miles
Hospital de Tulum - 14 min walk - 0.8 miles
Cenote Calavera - 5 min drive - 0.9 miles
Jaguar Park - 7 min drive - 2.7 miles
Hunab Lifestyle Center - 8 min drive - 1.4 miles
Getting around
Cancun Intl. Airport (CUN) - 91 min drive
Restaurants
Mestixa - 3 min walk
El Asadero - 2 min walk
Don Tomas - 1 min walk
Luna Park - 5 min walk
Sa’za - 5 min walk
About this property
Biwa Tulum
4-star hotel near Temple of Doom
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Biwa Tulum offers its guests an outdoor pool and a fitness center. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Biwa Tulum. Limited free parking is available on a first-come, first-served basis.
This 4-star Tulum hotel is smoke free.
1 building
14 guestrooms or units
3 levels
Built in 2017
Terrace on the roof
Towels for the beach
Poolside lounge chairs
Breakfast available (surcharge)
Dry cleaning
Front desk (limited hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Pool or billiards table
Elevator
No smoking on site
Coffee shop
Dining venue
Biwa Tulum offers 14 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate dining areas. 49-inch Smart televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
24-hour roundtrip airport shuttle on request for a surcharge
Beach shuttle (surcharge)
Free uncovered self parking on site
Limited onsite parking
Wheelchair-accessible parking and van parking available
Food and drink
Weekday local cuisine breakfast available 7:00 AM to 1:00 PM for a fee: USD 8 to 15 per person
A coffee shop/cafe
A restaurant
Things to do
Bicycle rentals
Billiards/pool table
Gym
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Elevator (35 inch wide door)
Front entrance ramp
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible van parking
Room amenities
Entertainment
49-inch smart TV with cable channels
iPod dock
Bedroom
Bedsheets provided
Free crib
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
Microwave
Minibar
Separate dining area
More
Air conditioning
Ceiling fan
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Guests driving to the property should contact this property in advance (e.g., directions)
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 25.00 per night.
Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for local cuisine breakfast: approximately USD 8 to 15 per person
Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
We should mention
Pool access available from 7:00 AM to 10:00 PM.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Biwa Tulum Hotel
Biwa Hotel
Biwa Tulum Hotel
Biwa Tulum Tulum
Biwa Tulum Hotel Tulum
Frequently asked questions
How close is Biwa Tulum to the airport?
Biwa Tulum is 25.5 mi (47-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.
Does Biwa Tulum have an airport shuttle?
Biwa Tulum offers an airport shuttle 24 hours a day, on request, for a charge of USD 240 per vehicle, roundtrip.
How close is Biwa Tulum to the beach?
This hotel is 4 mi (17-min drive) from Playa Paraiso and 7.9 mi (20-min drive) from Soliman Bay. Don't forget your sunscreen!
Does Biwa Tulum offer free breakfast?
Free breakfast isn’t provided at Biwa Tulum, but local cuisine breakfast is offered for a fee of between USD 8 and 15 per person.
Is there a casino at Biwa Tulum?
No, there is no casino at this hotel.
What time is check-in at Biwa Tulum?
Check-in start time: 3 PM; Check-in end time: midnight.
Is there free parking at Biwa Tulum?
This hotel offers free self parking.
Does Biwa Tulum have a pool?
Biwa Tulum features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.
Does Biwa Tulum have a restaurant?
Yes, there is a restaurant on site.
Does Biwa Tulum have a spa?
There are no spa services available at this hotel.