Hotel Casa Santiago Tulum
3.0 star property
3-star hotel near Playa Paraiso
Choose dates to view prices
Photo gallery for Hotel Casa Santiago Tulum
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Spa
- Pool
- Housekeeping
- Laundry
- Parking included
- Air conditioning
Explore the area
Calle 10 Sur entre 5 y 7 Sur, Col. La Veleta, Tulum, QROO, 77780
- Holistika Art WalkPlace, Holistika Art Walk14 min walk
- Hospital de TulumPlace, Hospital de Tulum18 min walk
- Dos Aguas ParkPlace, Dos Aguas Park19 min walk
- Tulum Intl. Airport (TQO)Airport, Tulum Intl. Airport (TQO)
Room options
View all photos for Suite King with Balcony
Suite King with Balcony
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
- 409 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Family Double Room, 1 Bedroom, Non Smoking, Terrace
Family Double Room, 1 Bedroom, Non Smoking, Terrace
- 409 sq ft
- Sleeps 4
- 1 King Bed and 1 Queen Bed
View all photos for Room, 1 Queen Bed, Terrace
Room, 1 Queen Bed, Terrace
- 409 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
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About the neighborhood
Tulum
Heart of Tulum.With a stay at this La Veleta hotel, you'll be within half a mile (1 km) of Holistika Art Walk and 2 miles (3 km) of Hospital de Tulum. Dos Aguas Park and Hunab Lifestyle Center are also within 3 miles (5 km).
What's nearby
- Holistika Art Walk - 14 min walk - 0.8 miles
- Hospital de Tulum - 18 min walk - 1.0 mile
- Dos Aguas Park - 19 min walk - 1.0 mile
- Hunab Lifestyle Center - 7 min drive - 1.8 miles
- Jaguar Park - 7 min drive - 1.8 miles
Getting around
- Tulum Intl. Airport (TQO) - 43 min drive
Restaurants
- Delicia - 6 min walk
- El Agavero - 6 min walk
- Guacamole Club - 6 min walk
- La Taqueria Pinches Tacos Shop - 3 min walk
- La Consentida - 5 min walk
About this property
Hotel Casa Santiago Tulum
3-star hotel near Playa Paraiso
As a guest of Hotel Casa Santiago Tulum, you'll find an outdoor pool, spa services, and a terrace. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Hotel Casa Santiago Tulum also features tour/ticket assistance, a garden, and coffee/tea in a common area. Self parking is free.
- 1 building
- 6 guestrooms or units
- 3 levels
- Built in 2015
- Towels for the beach
- Poolside lounge chairs
- Coffee in lobby
- Self-service laundry
- Express check-out
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Terrace
- Garden
- Water dispenser
Hotel Casa Santiago Tulum offers 6 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished patios. Each accommodation is individually decorated. Select Comfort beds feature Frette Italian sheets and premium bedding. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
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Property amenities
Family friendly
- Art supplies
- In-room refrigerator
- Laundry facilities
- Outdoor pool
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Area shuttle (surcharge)
- Free self parking on site
Food and drink
- Coffee and tea in common areas
Things to do
- Bicycle rentals
- Outdoor pool
Accessibility
- No elevator
Room amenities
Entertainment
- 32-inch flat-screen TV with cable channels
Bedroom
- Blackout drapes
- Frette Italian sheets
- Select Comfort mattress
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shower
- Towels provided
Food and drink
- Free bottled water
- Refrigerator
More
- Air conditioning
- Ceiling fan
- Free local calls
- Individual decor
- Laptop-compatible safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from November 25 2023 to November 24 2025 (dates subject to change).
Access methods
Host will greet you
Pets
- Pets and service animals are not allowed at Hotel Casa Santiago Tulum
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Deposit is payable by wire transfer and is due within 48 hours of booking the reservation.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: USD 106 per vehicle (one-way, maximum occupancy 3)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, debit cards, cash, mobile payments, and PayPal. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.
We should mention
- Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
- Pets and service animals are not allowed on site.
Property is also known as
Casa Santiago B&B Tulum
Casa Santiago Tulum
Casa Santiago Hotel Tulum
Hotel Casa Santiago
Casa Santiago Tulum Tulum
Hotel Casa Santiago Tulum Hotel
Hotel Casa Santiago Tulum Tulum
Hotel Casa Santiago Tulum Hotel Tulum
Frequently asked questions
How close is Hotel Casa Santiago Tulum to the airport?
Hotel Casa Santiago Tulum is 24.3 mi (43-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.
Does Hotel Casa Santiago Tulum have an airport shuttle?
Hotel Casa Santiago Tulum offers an airport shuttle 24 hours a day, on request, for a charge of USD 106 per vehicle, one-way.
How close is Hotel Casa Santiago Tulum to the beach?
This hotel is 3.6 mi (13-min drive) from Tulum Beach and 4.6 mi (18-min drive) from Playa Paraiso. Don't forget your sunscreen!
Does Hotel Casa Santiago Tulum offer free breakfast?
Hotel Casa Santiago Tulum does not offer free breakfast.
Is there a casino at Hotel Casa Santiago Tulum?
No, there is no casino at this hotel.
What time is check-in at Hotel Casa Santiago Tulum?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.
Is there free parking at Hotel Casa Santiago Tulum?
This hotel offers free self parking.
Does Hotel Casa Santiago Tulum have a pool?
Hotel Casa Santiago Tulum features an outdoor pool.
Does Hotel Casa Santiago Tulum have a spa?
This hotel doesn't have a spa, but it does offer massages.
How close is Hotel Casa Santiago Tulum to downtown Tulum?
Hotel Casa Santiago Tulum is 0.9 mi away from Tulum.