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Hotel Sonno Caliza Tulum

2.5 star property
Hotel near Tulum Mayan Ruins in Tulum

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Photo gallery for Hotel Sonno Caliza Tulum

Terrace/patio
Master Suite | Living area
Terrace/patio
Reception
Down comforters, in-room safe, laptop workspace, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Satélite Sur & Calle Asteroide, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪8 min walk‬
  • Place, Hospital de Tulum
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪14 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪77 min drive‬

Room options

View all photos for Suite

Suite | Down comforters, in-room safe, laptop workspace, free WiFi

Suite

  • 43 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Down comforters, in-room safe, laptop workspace, free WiFi

Twin Room

  • 43 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Master Suite

Down comforters, in-room safe, laptop workspace, free WiFi

Master Suite

  • 65 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Down comforters, in-room safe, laptop workspace, free WiFi

Family Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

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About the neighborhood

Tulum

Heart of Tulum.With a stay at this Tulum City Center hotel, you'll be within half a mile (1 km) of Dos Aguas Park and 2 miles (3 km) of Hunab Lifestyle Center. Hospital de Tulum and Jaguar Park are also within 2 miles (3 km).

What's nearby

  • Dos Aguas Park - 8 min walk - 0.5 miles
  • Hospital de Tulum - 14 min walk - 0.8 miles
  • Jaguar Park - 14 min walk - 0.8 miles
  • Hunab Lifestyle Center - 14 min walk - 0.8 miles
  • Cenote Calavera - 5 min drive - 1.8 miles

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Taqueria Honorio - ‬4 min walk
  • ‪Pescaderia Estrada - ‬2 min walk
  • ‪Kay Nah - ‬4 min walk
  • ‪Negro Huitlacoxe - ‬6 min walk
  • ‪Harrtoo - ‬6 min walk

About this property

Hotel Sonno Caliza Tulum

Hotel near Tulum Mayan Ruins in Tulum
A private beach is featured. As a guest of Hotel Sonno Caliza Tulum, you'll find a children's pool, a rooftop terrace, and spa services. WiFi is free in public spaces. Hotel Sonno Caliza Tulum also features tour/ticket assistance, concierge services, and a front-desk safe.

Smoking is allowed in designated areas at this Tulum hotel.

  • 22 guestrooms or units
  • Terrace on the roof
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
Hotel Sonno Caliza Tulum offers 22 air-conditioned accommodations with safes. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and in-room massages can be requested.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

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Property amenities

Family friendly

  • Children's pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals
  • Children's pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Sonno Caliza Tulum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:30 AM to 9:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

CALIZA
Hotel Sonno Caliza Tulum Hotel
Hotel Sonno Caliza Tulum Tulum
Hotel Sonno Caliza Tulum Hotel Tulum

Frequently asked questions

How close is Hotel Sonno Caliza Tulum to the airport?

Hotel Sonno Caliza Tulum is 25.4 mi (47-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Hotel Sonno Caliza Tulum have an airport shuttle?

Airport shuttle services are not available at Hotel Sonno Caliza Tulum.

How close is Hotel Sonno Caliza Tulum to the beach?

This hotel is 3.4 mi (12-min drive) from Tulum Beach and 3.5 mi (13-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Hotel Sonno Caliza Tulum offer free breakfast?

Hotel Sonno Caliza Tulum does not offer free breakfast.

Is there a casino at Hotel Sonno Caliza Tulum?

No, there is no casino at this hotel.

What time is check-in at Hotel Sonno Caliza Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Sonno Caliza Tulum?

Free parking is not available at this hotel.

Does Hotel Sonno Caliza Tulum have a pool?

Hotel Sonno Caliza Tulum features a children's pool. Guests can enjoy pool access from 9:30 AM to 9:30 PM.

Does Hotel Sonno Caliza Tulum have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hotel Sonno Caliza Tulum to downtown Tulum?

Hotel Sonno Caliza Tulum is 0.6 mi away from Tulum.

Hotel Sonno Caliza Tulum Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Sophie

Stayed 2 nights in Jun 2024

2/10 Terrible

Uriel

Stayed 2 nights in Jul 2024

2/10 Terrible

Fidel Brogan

Disliked: Staff & service, property conditions & facilities
sin Agua y aire acondicionado
Stayed 1 night in Jul 2024

10/10 Excellent

ZAIDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy hermosa!! La vista al mar espectacular, la alberca, la cercanía al centro, all ferry, todo!! Muchas gracias x toda sus atenciones.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, el personal perfecto y las atenciones. El único detalle fue el internet
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Comodo
Stayed 1 night in Apr 2024

10/10 Excellent

Juan Arturo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones. Muy comoda para la familias.
Stayed 3 nights in May 2024

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel lief en behulpzaam personeel, schone grote kamers, fijne en schone badkamer, mooi zwembad. Locatie is perfect. Enige opmerkingen: niet aan beide kanten van het bed een stopcontact en de wifi is op de kamer erg slecht (geen wifi en ook geen mobiele service). Al met al echt een heel erg fijn hotel, ik zou het zeker aanraden!
Stayed 5 nights in Mar 2024