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Aloft Tulum

4.5 star property
4.5-star luxury hotel near Tulum National Park

Choose dates to view prices

Photo gallery for Aloft Tulum

Relax on the patio with wicker chairs and tables, surrounded by lush greenery and a serene water view.
Relax and unwind in our inviting lounge area, featuring a pool table, comfortable seating, and large windows offering a view of the outdoor space.
Relax and unwind in a stylish space with a pool table, comfortable seating areas, and lush greenery.
Relax in a bright, welcoming lobby with floor-to-ceiling windows and comfortable seating areas.
Relax by the pool with lounge chairs and sunbeds, surrounded by a clear view of the landscape.

Popular amenities

  • Parking available
  • Pet friendly
  • Bar
  • Room service

Explore the area

Map
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760
  • Tulum National Park
    ‪3 min drive‬
  • Playa Paraiso
    ‪7 min drive‬
  • Tulum Mayan Ruins
    ‪7 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪57 min drive‬

Room options

View all photos for aloft, Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking

View from room

aloft, Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Terrace)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking (Terrace)

9.0 out of 10
Wonderful
(4 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Balcony)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Terrace)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking (Terrace)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(32 reviews)
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Suite, 1 Bedroom

9.6 out of 10
Exceptional
(7 reviews)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Room, 2 Double Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(10 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Tulum

Zama stay.Your stay at this Zama hotel places you within 3 miles (5 km) of Tulum National Park and Tulum Mayan Ruins. Playa Ruinas and Tulum Beach are also within 3 miles (5 km).

What's nearby

  • Tulum National Park - 3 min drive - 1.8 miles
  • Tulum Beach - 5 min drive - 3.5 miles
  • Playa Paraiso - 7 min drive - 3.1 miles
  • Tulum Mayan Ruins - 7 min drive - 2.4 miles
  • Playa Ruinas - 11 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 97 min drive

Restaurants

  • ‪Boston’s Tulum - ‬10 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Pescaderia Estrada - ‬16 min walk
  • ‪Azul Cafe - ‬11 min walk
  • ‪Escama - ‬5 min walk

About this property

Aloft Tulum

4.5-star luxury hotel near Tulum National Park
Aloft Tulum offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, 3 meeting rooms, and coworking spaces are available. Event space at this hotel measures 2170 square feet (202 square meters) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Aloft Tulum. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4.5-star Tulum hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2170 sq ft of conference space
  • 202 sq m of conference space
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
Aloft Tulum offers 140 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, and body scrubs.

Languages

English, Spanish

Similar properties

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Wyndham Tulum

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 42 reviews
$78 nightly
The price is $98
Aug 12 - Aug 13
Total includes taxes and fees
Wyndham Tulum

Property amenities

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (USD 17 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 25 for adults and USD 20 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (59 inch wide door)
  • Grab bar near toilet (47 inches high)
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 30 per pet, per stay
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 to 25 for adults, and USD 20 to 25 for children
  • Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 1 (roundtrip), (up to 17 years old)
  • Covered self parking fee: USD 17 per day
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Aloft Tulum to the airport?

Aloft Tulum is 26.2 mi (50-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Aloft Tulum?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at Aloft Tulum on Aug 10, 2025 start from $58.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Aloft Tulum have an airport shuttle?

Aloft Tulum offers an airport shuttle 24 hours a day, on request, for a charge of USD 268 per vehicle, one-way.

How close is Aloft Tulum to the beach?

This hotel is 2.4 mi (16-min drive) from Playa Ruinas and 2.7 mi (10-min drive) from Tulum Beach. Don't forget your sunscreen!

Does Aloft Tulum offer free breakfast?

Free breakfast isn’t offered at Aloft Tulum, but full breakfast is offered for a fee of between USD 25 and 25 for adults, USD 20 and 25 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Aloft Tulum?

No, there is no casino at this hotel.

What time is check-in at Aloft Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Aloft Tulum?

Free parking is not available at this hotel. Self parking is available for USD 17 per day.

Does Aloft Tulum have a pool?

Aloft Tulum features 2 outdoor pools.

Does Aloft Tulum have a restaurant?

Yes, there are 2 restaurants on site.

Does Aloft Tulum have a spa?

This hotel doesn't have a spa, but it does offer deep-tissue massages, facials, and body scrubs.

How close is Aloft Tulum to downtown Tulum?

Aloft Tulum is 1 mi away from Tulum.

Aloft Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 295 out of 437 reviews
Rating 8 - Good. 96 out of 437 reviews
Rating 6 - Okay. 18 out of 437 reviews
Rating 4 - Poor. 13 out of 437 reviews
Rating 2 - Terrible. 15 out of 437 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rasean

Liked: Amenities
Attentive and helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

Reza

Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the shower in the opening, I prefer close door with toilet in bathroom. But the the decor was fabulous.
Stayed 3 nights in Apr 2025

8/10 Good

Carl

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Giuseppina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Terry, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at Aloft Tulum, will stay again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Hostensia

Traveled with group
Service was good but the parking was an issue. We didn’t know parking wasn’t part of the hotel but I’m glad they were able to waive the fee for that. Great place to stay overall.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alesha

Stayed 5 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Property conditions & facilities

Relaxing time

Very nice hotel. Very clean , the breakfast buffet was delicious.Very friendly and accommodating staff. I would recommend it.
Stayed 1 night in Mar 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

César Eliud

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
-Mal Servicio -Oferta de comida muy mala en el restaurante -Atencion del servicio de bar terriblemente mala
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendi Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel was inviting and felt so off the beaten path. It was centrally located.
Stayed 5 nights in Feb 2025

10/10 Excellent

Manuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free parking
Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

William

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Deborah

Traveled with partner
Property was great, as well as location. Phones were not working so it was hard to order in room dining I had to keep calling from my cellphone and even then nobody would answer. Overall great stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

FABIOLA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location , brand new property. Friendly and helpful staff
Stayed 1 night in Feb 2025

8/10 Good

Derek

Traveled with group
Liked: Cleanliness, property conditions & facilities
Good location in Tulum city area.
Stayed 3 nights in Feb 2025

2/10 Terrible

Luc-Armand

Disliked: Cleanliness, staff & service
Stayed 8 nights in Feb 2025

8/10 Good

shawnta

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel smelled really damp or mildewed. Front desk Staff not friendly at all. We had a car accident on the way to the hotel. No one from the hotel asked if we’re ok. I didn’t want to even asked questions. It was 2 guys at the front maybe working a 12 hour shift, not friendly at all! At one point maybe 2 ladies came to help still not a smile a hello a good bye a welcome…. Nothing… The security staff was very friendly. I didn’t like room service they brought the meal with no utensils to eat with. I love the area great walking distance to several stores and restaurants. Housekeeping was the best always friendly and helpful. I’ve stayed at several Alofts never felt so invisible. I loved my one bedroom with a terrace.
Stayed 5 nights in Feb 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, beautiful property. Safe parking garage, beautiful roof top pool, great staff, great location, great food!
Stayed 2 nights in Feb 2025

10/10 Excellent

Lucy

Liked: Staff & service, property conditions & facilities
Sheila the front desk person was terrific and took care of me
Stayed 1 night in Feb 2025

10/10 Excellent

Tajah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft Tulum property is amazing and close to nearby restaurants, grocery stores and more. The staff is very helpful, and able to get you a taxi right away! 10/10 recommend. I would stay here again!
Stayed 3 nights in Feb 2025