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Aparthotel

Valhalla Residence by Biwa

3.5 star property
3.5-star aparthotel near Cenote Calavera

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Photo gallery for Valhalla Residence by Biwa

Outdoor pool, sun loungers
Family Apartment, 2 Bedrooms, Balcony, Garden View | Terrace/patio
Classic Apartment, 1 King Bed with Sofa bed | Private kitchen | Full-size fridge, stovetop, espresso maker, coffee/tea maker
Luxury Penthouse, 2 Bedrooms | In-room safe, individually decorated, individually furnished
Luxury Penthouse, 2 Bedrooms | Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Laundry
  • Barbecue grill
  • Kitchen
  • Parking included
  • Air conditioning

Explore the area

View in a map
C. Lirio Mz 20 Lt21 Esq. C. Palma, Tulum, QROO, 77760
  • Place, Hospital de Tulum
    ‪5 min drive‬
  • Place, Dos Aguas Park
    ‪7 min drive‬
  • Place, Tulum Mayan Ruins
    ‪14 min drive‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Classic Apartment, 1 King Bed with Sofa bed

Classic Apartment, 1 King Bed with Sofa bed | Living area | 40-inch Smart TV with digital channels, TV

Classic Apartment, 1 King Bed with Sofa bed

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Balcony, Garden View

Family Apartment, 2 Bedrooms, Balcony, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Balcony, Garden View

  • 1346 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Large Twin Beds and 1 Queen Sofa Bed

View all photos for Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms | Living area | 40-inch Smart TV with digital channels, TV

Luxury Penthouse, 2 Bedrooms

  • 2153 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Pool View

Superior Apartment, 2 Bedrooms, Pool View | Living area | 40-inch Smart TV with digital channels, TV

Superior Apartment, 2 Bedrooms, Pool View

  • 1346 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

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About the neighborhood

Tulum

In Tulum .Within 3 miles (5 km) of this Tulum aparthotel, you'll find Cenote Calavera and Gran Cenote. Tulum Mayan Ruins and Playa Ruinas are also within 6 miles (10 km).
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Hospital de Tulum - 5 min drive - 1.1 miles
  • Dos Aguas Park - 7 min drive - 1.6 miles
  • Tulum Mayan Ruins - 14 min drive - 4.8 miles
  • Tulum Beach - 15 min drive - 6.6 miles
  • Playa Paraiso - 17 min drive - 6.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Taqueria El Sabor Mexicano - ‬4 min drive
  • ‪Poc-Chuck “Las Mestizas” - ‬19 min walk
  • ‪Los Aguachiles - ‬3 min drive
  • ‪Palma Central - ‬3 min drive
  • ‪El Camello Jr - ‬4 min drive

About this property

Valhalla Residence by Biwa

3.5-star aparthotel near Cenote Calavera
As a guest of Valhalla Residence by Biwa, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Valhalla Residence by Biwa also features tour/ticket assistance, a garden, and laundry facilities. Free self parking is available.

This 3.5-star Tulum aparthotel is smoke free.

  • 12 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • 1 conference room
Valhalla Residence by Biwa offers 12 air-conditioned accommodations with espresso makers and safes. These individually decorated and furnished accommodations have separate sitting areas and include queen sofa beds. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 40-inch Smart televisions come with digital channels. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

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Property amenities

Beach

  • Beach shuttle (surcharge)
  • Beach towels

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Stovetop

Dining

  • Champagne service

Bedrooms

  • Queen sofa bed

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch smart TV with digital channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Things to do

  • Bicycle parking
  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 12 units
  • Bicycle parking
  • Bicycle rentals
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Gather used towels
Turn off the lights, lock the doors, and return the keys

Access methods

Access code, front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Valhalla Residence by Biwa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 4400 per vehicle (roundtrip, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Valhalla By Biwa Tulum
Valhalla Residence by Biwa Tulum
Valhalla Residence by Biwa Aparthotel
Valhalla Residence by Biwa Aparthotel Tulum

Frequently asked questions

How close is Valhalla Residence by Biwa to the airport?

Valhalla Residence by Biwa is 24.8 mi (45-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Valhalla Residence by Biwa?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Valhalla Residence by Biwa on Dec 12, 2025 start from $58.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Valhalla Residence by Biwa have an airport shuttle?

Valhalla Residence by Biwa offers an airport shuttle 24 hours a day, at scheduled times, for a charge of MXN 4400 per vehicle, roundtrip.

How close is Valhalla Residence by Biwa to the beach?

This aparthotel is 3.9 mi (19-min drive) from Playa Ruinas and 5 mi (17-min drive) from Tulum Beach. Don't forget your sunscreen!

Does Valhalla Residence by Biwa offer free breakfast?

Valhalla Residence by Biwa does not offer free breakfast.

Is there a casino at Valhalla Residence by Biwa?

No, there is no casino at this aparthotel.

What time is check-in at Valhalla Residence by Biwa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Valhalla Residence by Biwa?

This aparthotel offers free self parking.

Does Valhalla Residence by Biwa have a pool?

Valhalla Residence by Biwa features an outdoor pool.

Does Valhalla Residence by Biwa have a spa?

There are no spa services available at this aparthotel.

How close is Valhalla Residence by Biwa to downtown Tulum?

Valhalla Residence by Biwa is 1.1 mi away from Tulum.