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Madison Plaza Townsville

4.0 star property
4-star hotel near Catholic Diocese of Townsville, connected to a shopping center

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Photo gallery for Madison Plaza Townsville

Deluxe Studio Suite | 1 bedroom, desk, iron/ironing board, free WiFi
Exterior
Deluxe Studio Suite | Living area | LCD TV, DVD player
Standard Room, 1 Queen Bed | 1 bedroom, desk, iron/ironing board, free WiFi
Standard Room, 1 Queen Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Place, Castle Hill
    ‪5 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪11 min walk‬
  • Place, Queens Gardens
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath) | 1 bedroom, desk, iron/ironing board, free WiFi

Business Room (Shower over Bath)

8.2 out of 10
Very good
(45 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Studio Suite, 1 King Bed

  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Studio Suite, 1 King Bed

1 bedroom, desk, iron/ironing board, free WiFi

Executive Studio Suite, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Executive Family Suite

7.0 out of 10
Good
(19 reviews)
  • 602 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Executive Queen Room

7.2 out of 10
Good
(66 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Executive Twin Room

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Triple Room

Premium Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Premium Triple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Queen Room

Bathroom amenities | Free toiletries, hair dryer, towels

Executive Queen Room

  • Sleeps 3
  • Free WiFi

Double Standard

  • Sleeps 2
  • Free WiFi

About the neighborhood

Townsville

Oceanside stay.Your stay at this Townsville hotel places you within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. Queens Gardens and Townsville Entertainment & Convention Centre are also within 2 miles (3 km).

What's nearby

  • Castle Hill - 5 min walk - 0.3 miles
  • Queensland Country Bank Stadium - 11 min walk - 0.6 miles
  • Queens Gardens - 13 min walk - 0.7 miles
  • The Strand Beach - 16 min walk - 0.9 miles
  • Townsville Entertainment & Convention Centre - 3 min drive - 1.4 miles

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cafe Spuntino - ‬4 min walk
  • ‪A Touch of Salt - ‬3 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk
  • ‪City Lane - ‬2 min walk

About this property

Madison Plaza Townsville

4-star hotel near Catholic Diocese of Townsville, connected to a shopping center
Madison Plaza Townsville offers its guests a vending machine and a television in a common area. Public spaces have free WiFi.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • No smoking on site
Madison Plaza Townsville offers 93 accommodations with DVD players and irons/ironing boards. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested.

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Property amenities

Family friendly

  • DVD player
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • DVD player
  • LCD TV with premium channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Frequently asked questions

How close is Madison Plaza Townsville to the airport?

Madison Plaza Townsville is 3.9 mi (7-min drive) away from the Townsville, QLD (TSV) airport, the closest popular airport to the property.

How much does it cost to stay at Madison Plaza Townsville?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Madison Plaza Townsville on May 29, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Madison Plaza Townsville have an airport shuttle?

Airport shuttle services are not available at Madison Plaza Townsville.

How close is Madison Plaza Townsville to the beach?

This hotel is 0.8 mi (1-min drive) from The Strand Beach and 2.5 mi (8-min drive) from Pallarenda. Don't forget your sunscreen!

Does Madison Plaza Townsville offer free breakfast?

Madison Plaza Townsville does not offer free breakfast.

Is there a casino at Madison Plaza Townsville?

No, there is no casino at this hotel.

What time is check-in at Madison Plaza Townsville?

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM. A fee applies for early check-in.

Is there free parking at Madison Plaza Townsville?

Free parking is not available at this hotel.

Does Madison Plaza Townsville have a pool?

Madison Plaza Townsville does not have a pool.

Does Madison Plaza Townsville have a spa?

There are no spa services available at this hotel.

How close is Madison Plaza Townsville to downtown Townsville?

Madison Plaza Townsville is 0.2 mi away from Townsville.

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 297 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 178 out of 1001 reviews
Rating 4 - Poor. 118 out of 1001 reviews
Rating 2 - Terrible. 118 out of 1001 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Wendy

Liked: Staff & service
Staff were very helpful. Hotel under renovation so room was dated.
Stayed 1 night in Feb 2026

4/10 Poor

Tia

Air con is broken and made it a treiable sleep 🙃
Stayed 1 night in Feb 2026

8/10 Good

Katelan

Staff were lovely.
Stayed 1 night in Feb 2026

4/10 Poor

Rose

Disliked: Amenities, property conditions & facilities
Parking non existent, my fault upon not looking into it at booking. Room was average. Fridge not on so hot at arrival. Bathroom had a big open dusty vent. Bed was comfortable. Hopefully they are renovating the rooms as dated and obviously a construction site with the banging in the morning and plaster remnants everywhere. Staff were pleasant enough though I wouldn’t stay again as location was nothing special either.
Stayed 1 night in Feb 2026

8/10 Good

Heidi

Traveled with family
Liked: Amenities
Nice to see it's being refurbished, very convenient for the QLD pinball finals at Empire arcade.
Stayed 4 nights in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, excellent location
Stayed 3 nights in Jan 2026

10/10 Excellent

Satunya

Traveled with family and small children
Liked: Cleanliness, amenities
Good service next to Woolly and kind people
Stayed 3 nights in Dec 2025

6/10 Okay

Likufaga

Stayed 2 nights in Jan 2026

10/10 Excellent

Grachelle

Liked: Cleanliness, amenities, property conditions & facilities
Good lighting of the room. Cosy
Stayed 1 night in Jan 2026

10/10 Excellent

Petee

Vg
Stayed 2 nights in Jan 2026

8/10 Good

John

Liked: Cleanliness, amenities
Yes
Stayed 1 night in Jan 2026

2/10 Terrible

Brad

Stayed 1 night in Jan 2026

2/10 Terrible

THOMAS

Traveled with partner
Advertised with limited parking and there was no parking at all except for the &15 a night out in the open up the road. Receptions was good and she stated that she would authorise for you people at Expedia to give us a refund .
Stayed 1 night in Jan 2026

4/10 Poor

Liam

Stayed 1 night in Jan 2026

2/10 Terrible

Kirsten

Business traveler
Disliked: Cleanliness, staff & service, amenities
Almost nothing in the room worked, including the shower. When I reported it, the lady got very angry and evicted me. This was also during a "stay indoors" order due to the cyclone. Absolutely the worst hotel I have ever been to.
Stayed 3 nights in Jan 2026

10/10 Excellent

Suk

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was kind
Stayed 1 night in Jan 2026

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Could not check in due to staff being on a lunch break. There were no toiletries in the bathroom. Cups were not replaced during our stay. Generally run down and not many facilities available.
Stayed 2 nights in Jan 2026

10/10 Excellent

Trevina

Liked: Cleanliness, amenities, property conditions & facilities
My trip I arranged through here was easy and amazing.
Stayed 2 nights in Dec 2025

6/10 Okay

Jarron

Liked: Cleanliness
Disliked: Property conditions & facilities
Clean and tidy, however room was very tired. Clearly had issues with water leaks as the paint under air con was bubbled and damp. Skirting boards also showed signs of water damage.
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and lovely city centre room
Stayed 1 night in Oct 2025

10/10 Excellent

wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

8/10 Good

Albert

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean and friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room very friendly staff
Stayed 3 nights in Dec 2025

2/10 Terrible

Pascal

Stayed 2 nights in Dec 2025

10/10 Excellent

Ephraim

Stayed 1 night in Dec 2025