See all properties

Shangri-La Sydney

5.0 star property
5-star luxury hotel near The Big Dig Archaeology Education Centre

Choose dates to view prices

Photo gallery for Shangri-La Sydney

2 restaurants, breakfast served
Creator video - submitted by Volha’s Travel Vault
Premier Harbour Bridge King Room | Premium bedding, in-room safe, desk, blackout drapes
Separate tub and shower, free toiletries, hair dryer, bathrobes
2 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
176 Cumberland Street, The Rocks, NSW, 2000
  • Place, The Rocks Markets
    ‪5 min walk‬
  • Place, Circular Quay
    ‪10 min walk‬
  • Place, Sydney Opera House
    ‪16 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Barangaroo City King

Deluxe Barangaroo City King | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Barangaroo City King

9.2 out of 10
Wonderful
(126 reviews)
  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Barangaroo City)

Deluxe Room, 2 Twin Beds (Barangaroo City) | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds (Barangaroo City)

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Harbour Bridge King Room

Deluxe Harbour Bridge King Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Harbour Bridge King Room

9.6 out of 10
Exceptional
(28 reviews)
  • Partial sea view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour Bridge Twin Room

Deluxe Harbour Bridge Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Harbour Bridge Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • Partial sea view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Opera House, Room, 1 King Bed, City View

Deluxe Opera House, Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Opera House, Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(128 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Opera House, 2 Twin Beds, City View

Deluxe Opera House, 2 Twin Beds, City View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Opera House, 2 Twin Beds, City View

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Barangaroo Harbour 1 King (High Floor)

Executive Barangaroo Harbour 1 King (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Executive Barangaroo Harbour 1 King (High Floor)

9.0 out of 10
Wonderful
(65 reviews)
  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Barangaroo 2 Double Beds (High Floor)

Executive Barangaroo 2 Double Beds (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Executive Barangaroo 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(30 reviews)
  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Sydney Harbour 2 Double Beds (High Floor)

Executive Sydney Harbour 2 Double Beds (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Executive Sydney Harbour 2 Double Beds (High Floor)

9.8 out of 10
Exceptional
(20 reviews)
  • Harbor view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Opera House City 1 King (High Floor)

Executive Opera House City 1 King (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Executive Opera House City 1 King (High Floor)

9.2 out of 10
Wonderful
(101 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Opera House City 2 Double Beds (High Floor)

Executive Opera House City 2 Double Beds (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Executive Opera House City 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Premier Sydney Harbour 1 King, Club Lounge Access (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Horizon Premier Sydney Harbour 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Sydney Harbour 1 King (High Floor)

Executive Sydney Harbour 1 King (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Executive Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(49 reviews)
  • Harbor view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour Bridge Suite 1 King, Club Lounge Access

Harbour Bridge Suite 1 King, Club Lounge Access | Living area | 40-inch TV with digital channels

Harbour Bridge Suite 1 King, Club Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • Partial sea view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Barangaroo Harbour 1 King, Club Lounge Access (High Floor)

Horizon Barangaroo Harbour 1 King, Club Lounge Access (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Horizon Barangaroo Harbour 1 King, Club Lounge Access (High Floor)

9.4 out of 10
Exceptional
(38 reviews)
  • Bay view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Sydney Harbour 1 King, Club Lounge Access (High Floor)

Horizon Sydney Harbour 1 King, Club Lounge Access (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Horizon Sydney Harbour 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • Harbor view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

Horizon Sydney Harbour Suite 1 King, Club Lounge Access (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Horizon Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Harbour Bridge King Room

Premier Harbour Bridge King Room | Premium bedding, in-room safe, desk, blackout drapes

Premier Harbour Bridge King Room

8.0 out of 10
Very good
(7 reviews)
  • Harbor view
  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Opera House City 1 King, Club Lounge Access (High Floor)

Horizon Opera House City 1 King, Club Lounge Access (High Floor) | View from room

Horizon Opera House City 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(31 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite, Club Lounge Access (High Floor)

Ambassador Suite, Club Lounge Access (High Floor) | View from room

Ambassador Suite, Club Lounge Access (High Floor)

  • City view
  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Spa Suite 1 King, Club Lounge Access (High Floor)

Horizon Spa Suite 1 King, Club Lounge Access (High Floor) | View from room

Horizon Spa Suite 1 King, Club Lounge Access (High Floor)

  • Bay view
  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Tower Suite 1 King, Club Lounge Access (High Floor)

Horizon Tower Suite 1 King, Club Lounge Access (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Horizon Tower Suite 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 936 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Governor Suite, Club Lounge Access (High Floor)

Governor Suite, Club Lounge Access (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Governor Suite, Club Lounge Access (High Floor)

  • Harbor view
  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Club Lounge Access (High Floor)

Presidential Suite, Club Lounge Access (High Floor) | Living area | 40-inch TV with digital channels

Presidential Suite, Club Lounge Access (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, Club Lounge Access (High Floor)

Royal Suite, Club Lounge Access (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Royal Suite, Club Lounge Access (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

Executive Sydney Harbour Suite 1 King, Club Lounge Access (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Executive Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Harbor view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Premier Sydney Harbour 1 King (High Floor)

Grand Premier Sydney Harbour 1 King (High Floor) | Premium bedding, in-room safe, desk, blackout drapes

Grand Premier Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(22 reviews)
  • Harbor view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

You may also like

Ad

The Langham, Sydney

Millers Point
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.9 out of 5, Exceptional, 1,001 reviews
$237 nightly
The price is $261
May 5 - May 6
Total with taxes and fees
The Langham, Sydney

About the neighborhood

Sydney

The Rocks stay.A stay at this The Rocks hotel places you steps from The Big Dig Archaeology Education Centre and within a 5-minute walk of Museum of Contemporary Art. The Rocks Markets and Sydney Observatory are also within half a mile (1 km).

What's nearby

  • Museum of Contemporary Art - 3 min walk - 0.2 miles
  • The Rocks Markets - 5 min walk - 0.3 miles
  • Circular Quay - 10 min walk - 0.6 miles
  • Sydney Harbour Bridge - 12 min walk - 0.7 miles
  • Sydney Opera House - 16 min walk - 0.9 miles

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Airport (SYD) - 26 min drive

Restaurants

  • ‪Fortune of War - ‬5 min walk
  • ‪Morrison’s Oyster Bar & Grill - ‬3 min walk
  • ‪Mode Kitchen & Bar - ‬4 min walk
  • ‪Maybe Sammy - ‬2 min walk
  • ‪Brew Cafe - ‬3 min walk

About this property

Shangri-La Sydney

5-star luxury hotel near The Big Dig Archaeology Education Centre
Shangri-La Sydney offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 20450 square feet (1900 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the luxury Shangri-La Sydney. Parking is available for a fee.

This 5-star Sydney hotel is smoke free.

  • 1 building
  • 565 guestrooms or units
  • 36 levels
  • 2 dining venues
  • Meeting rooms
  • 20450 sq ft of conference space
  • 1900 sq m of conference space
  • Built in 1992
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Similar properties

Sydney Opera Studio Club Suite | Living area | TV, DVD player, pay movies
Four Seasons Hotel Sydney
The Rocks
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.8 out of 5, Exceptional, 2,174 reviews
$232 nightly
The price is $255
May 11 - May 12
Total with taxes and fees
Four Seasons Hotel Sydney

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 to 67 for adults and AUD 25 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 40-inch smart TV with premium cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 275.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 145 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults, and AUD 25 to 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Frequently asked questions

How close is Shangri-La Sydney to the airport?

Shangri-La Sydney is 10.8 mi (26-min drive) away from the Sydney Airport (SYD) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Sydney?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on May 17, 2026 start from $210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Sydney have an airport shuttle?

Airport shuttle services are not available at Shangri-La Sydney.

How close is Shangri-La Sydney to the beach?

This hotel is 6.2 mi (32-min drive) from Bondi Beach and 6.5 mi (26-min drive) from Coogee Beach. Don't forget your sunscreen!

Does Shangri-La Sydney offer free breakfast?

Free breakfast isn’t offered at Shangri-La Sydney, but buffet breakfast is offered for a fee of between AUD 52 and 67 for adults, AUD 25 and 25 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Shangri-La Sydney?

No, there is no casino at this hotel, but Star Casino (4-min drive) is nearby.

What time is check-in at Shangri-La Sydney?

Check-in begins at 3 PM.

Is there free parking at Shangri-La Sydney?

Free parking is not available at this hotel. Valet parking is available for AUD 105 per day.

Does Shangri-La Sydney have a pool?

Shangri-La Sydney features an indoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Shangri-La Sydney have a restaurant?

Yes, there are 2 restaurants on site.

Does Shangri-La Sydney have a spa?

This hotel has a spa, which features Swedish massages, facials, and body treatments.

How close is Shangri-La Sydney to downtown Sydney?

Shangri-La Sydney is 0.5 mi away from Sydney.

Shangri-La Sydney Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1908 out of 2629 reviews
Rating 8 - Good. 413 out of 2629 reviews
Rating 6 - Okay. 176 out of 2629 reviews
Rating 4 - Poor. 77 out of 2629 reviews
Rating 2 - Terrible. 55 out of 2629 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

GREGORY, Toledo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and drinks were both very good.
Stayed 3 nights in Mar 2026

10/10 Excellent

Justin

Stayed 1 night in Feb 2026

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, amenities
Great location. Awesome gym for a hotel. Staff amazing.
Stayed 1 night in Jan 2026

10/10 Excellent

Carol

Stayed 3 nights in Jan 2026

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Great stay!
Stayed 3 nights in Jan 2026

4/10 Poor

IVAN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
COULD NOT DINE IN THE RESTAURANT ON BOTH NIGHTS AT THE HOTEL DUE TO BOOKED OUT. ALSO AT BREAKFAST I ASKED FOR OMELETTE BUT THEY DID NOT STATE IT WAS SPANISH STYLE NOT THE USUAL TYPE I WOULD EXPECT
Stayed 2 nights in Jan 2026

10/10 Excellent

Kerrie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was spectacular with views right over the harbour bridges, the opera house and out to the heads. The room cleaning was a bit slow, not turning up till 4-4.30 but the staff were friendly and helpful. The altitude restaurant was sensational and they managed to put us into a window seat two nights running even though we booked at the last minute. I had a facial at the spa which was so relaxing I almost fell asleep. All in all I thought the hotel and staff were second to none and I would definitely recommend spending the extra money to get one of the harbour view rooms.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nicole

Stayed 1 night in Jan 2026

10/10 Excellent

Chantelle

Stayed 2 nights in Jan 2026

10/10 Excellent

Lily

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staffs, the room, the breakfast are all full of stars!
Stayed 3 nights in Jan 2026

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was flawless. The room was absolutely gorgeous, the view was amazing. All staff encounters were pleasant and informative. The hotel is minutes away from the Sydney Opera House and there were many convenient amenities. The pool, gym and locker room/shower areas were pristine. I cannot say enough great things about our experience with this hotel. If getting around by foot, know the property is on an incline.
View from bedroom
Stayed 5 nights in Jan 2026

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities
Comfortable room, little dated. Lovely friendly staff throughout. Amazing top floor bar!
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
fantastic service and great place to sray
Stayed 1 night in Jan 2026

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Yes- beautiful thank you
Stayed 1 night in Jan 2026

6/10 Okay

Helen

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast area too crowded. Urns, jugs and bowls not being replenished so frequently empty.
Stayed 1 night in Jan 2026

10/10 Excellent

Allen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities - club level
Stayed 2 nights in Jan 2026

8/10 Good

Garth, Dartmouth

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, helpful staff, location
Stayed 6 nights in Jan 2026

10/10 Excellent

Rihana

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities
Audrey made our stay exceptional by explaining and giving us the best upgrade possible. She even went out of her way to get us checked in early.
Stayed 3 nights in Jan 2026

10/10 Excellent

Julian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shangri-La is the only hotel I stay at when in Sydney. I have tried a lot of the others but keep coming back, it’s simply the best! You can’t beat the location, walking distance to everything, high quality & standards, polished staff, and the food is fantastic. There’s nothing better than coming back to the hotel after a big day with meeting clients and sitting at the bar up on level 36 overlooking the bridge and opera house with an old fashioned whiskey, when I’m there I think about how amazing life is. Don’t t change anything! Jules.
Stayed 1 night in Jan 2026

10/10 Excellent

Marcel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fantastic hotel!! Great location, friendly staff, our room was huge, clean and well appointed with a lovely harbour view. The bar and restaurant on 36 is pricy but a totally unique experience!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great hotel. Clean. Big rooms. Great views. Very nice staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Una

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, nice buffet breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a week and had a great time. Loved the happy hour and food was great too. :)
Stayed 5 nights in Jan 2026