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Hotel Majapahit Surabaya - MGallery

Property class: 5 and above
Family-friendly 5-star hotel near Tunjungan Plaza

Choose dates to view prices

Photo gallery for Hotel Majapahit Surabaya - MGallery

Room
A white building with arched windows and a clock, surrounded by lush greenery.
Miscellaneous
A courtyard with a fountain, large trees, and a building with arched windows and balconies.
A grand staircase with two flights, white walls, and a view of greenery through arches.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jalan Tunjungan No. 65, Surabaya, East Java, 60275
  • Place, Tunjungan Plaza
    ‪1 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪15 min walk‬
  • Place, Grand City Surabaya
    ‪1 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪28 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

A hotel room with a bed, a green sofa, a small table, a lamp, and framed pictures on the wall.

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(16 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with a bed, a green sofa, a small table, a lamp, and framed pictures on the wall.

Classic Room, 2 Twin Beds

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Heritage Suite King Bed

A hotel room with a large bed, a television, a desk, and a mirror.

Heritage Suite King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Heritage Suite Twin Bed

A hotel room with two beds, a wooden headboard, a framed picture on the wall, a bathroom visible through an open door, and a checkered floor.

Heritage Suite Twin Bed

  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Majapahit Legendary Suite King Bed

A hotel room with a bed, a desk with a lamp, a chair, a dresser, and a window with curtains.

Majapahit Legendary Suite King Bed

  • 1044 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

A large bed with a headboard, two bedside tables, a chair, and a bench.

Presidential Suite, 1 King Bed

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

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Four Points by Sheraton Surabaya, Tunjungan Plaza

Surabaya Center
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 321 reviews
$73 nightly
The price is $81
Nov 1 - Nov 2
Total with taxes and fees
Four Points by Sheraton Surabaya, Tunjungan Plaza

About the neighborhood

Surabaya

Heart of Surabaya.Within a 15-minute walk of this Surabaya Center hotel, you'll find Tunjungan Plaza and BG Junction. Surabaya Plaza Shopping Mall and Grand City Surabaya are also within 2 miles (3 km).

What's nearby

  • Tunjungan Plaza - 1 min walk - 0.1 miles
  • Grahadi - 7 min walk - 0.4 miles
  • BG Junction - 13 min walk - 0.7 miles
  • Surabaya Plaza Shopping Mall - 15 min walk - 0.8 miles
  • Grand City Surabaya - 1 min drive - 0.7 miles

Getting around

  • Surabaya Pasar Turi Station - 7 min drive
  • Surabaya Kota Station - 9 min drive
  • Surabaya (SUB-Juanda) - 39 min drive

Restaurants

  • ‪Chung Gi Wa - ‬4 min walk
  • ‪The Lobby Lounge Hotel Majapahit - ‬1 min walk
  • ‪EXCELSO Sentral Tunjungan - ‬3 min walk
  • ‪The MAJ Heritage Pub & Dine - ‬1 min walk
  • ‪Lime Restaurant (Four Points by Sheraton) - ‬3 min walk

About this property

Hotel Majapahit Surabaya - MGallery

Family-friendly 5-star hotel near Tunjungan Plaza
Hotel Majapahit Surabaya - MGallery offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Hotel Majapahit Surabaya - MGallery. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Surabaya hotel is smoke free.

  • 139 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1910
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Hotel Majapahit Surabaya - MGallery offers 139 accommodations with minibars and safes. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Martha Tilaar Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.

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Nov 8 - Nov 9
Total with taxes and fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 223,850 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels

Bedroom

  • Bed sheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 453750.0 per night.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 223850 per person
  • Airport shuttle fee: IDR 340000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 453750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 9120003560071

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Majapahit
Hotel Majapahit Surabaya Managed AccorHotels
Hotel Surabaya Majapahit
Majapahit Hotel
Majapahit Hotel Surabaya
Majapahit Surabaya
Majapahit Surabaya Hotel
Surabaya Hotel Majapahit
Surabaya Majapahit
Surabaya Majapahit Hotel
Hotel Majapahit Surabaya Java
Mandarin Oriental Surabaya
Surabaya Mandarin Oriental
Hotel Majapahit Managed AccorHotels
Majapahit Surabaya Managed AccorHotels
Majapahit Managed AccorHotels
Hotel Majapahit Surabaya
Majapahit Surabaya Mgallery
Hotel Majapahit Surabaya MGallery
Hotel Majapahit Surabaya - MGallery Hotel
Hotel Majapahit Surabaya - MGallery Surabaya
Hotel Majapahit Surabaya Managed by AccorHotels
Hotel Majapahit Surabaya - MGallery Hotel Surabaya

Frequently asked questions

How close is Hotel Majapahit Surabaya - MGallery to the airport?

Hotel Majapahit Surabaya - MGallery is 11.7 mi (39-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Majapahit Surabaya - MGallery?

As of Oct 28, 2026, prices found for a 1-night stay for 2 adults at Hotel Majapahit Surabaya - MGallery on Oct 29, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Majapahit Surabaya - MGallery have an airport shuttle?

Hotel Majapahit Surabaya - MGallery offers an airport shuttle 24 hours a day, on request, for a charge of IDR 340000 per vehicle, one-way.

How close is Hotel Majapahit Surabaya - MGallery to the beach?

This hotel is 6.5 mi (25-min drive) from New Kenjeran Beach.

Does Hotel Majapahit Surabaya - MGallery offer free breakfast?

Free breakfast isn’t provided at Hotel Majapahit Surabaya - MGallery, but buffet breakfast is offered for a fee of IDR 223850 per person. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Hotel Majapahit Surabaya - MGallery?

No, there is no casino at this hotel.

What time is check-in at Hotel Majapahit Surabaya - MGallery?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hotel Majapahit Surabaya - MGallery?

This hotel offers free self parking.

Does Hotel Majapahit Surabaya - MGallery have a pool?

Hotel Majapahit Surabaya - MGallery features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does Hotel Majapahit Surabaya - MGallery have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine and garden views.

Does Hotel Majapahit Surabaya - MGallery have a spa?

Pamper yourself with a day at Martha Tilaar Spa, where you can enjoy massages, reflexology, and facials.

How close is Hotel Majapahit Surabaya - MGallery to downtown Surabaya?

Hotel Majapahit Surabaya - MGallery is 0.9 mi away from Surabaya.

Hotel Majapahit Surabaya - MGallery Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 254 out of 351 reviews
Rating 8 - Good. 76 out of 351 reviews
Rating 6 - Okay. 8 out of 351 reviews
Rating 4 - Poor. 7 out of 351 reviews
Rating 2 - Terrible. 6 out of 351 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the breakfast, the pool, the quiet of the room
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing! This hotel was a lovely retreat from the busy city. I appreciated the serenity 😌
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful architecture and gardens. Spotlessly clean and wonderful staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a breakfast box which was good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything about our stay was lovely! The staff is friendly and welcoming, the room was gorgeous and clean, and the hotel has great amenities. I would highly recommend this hotel to anyone coming to Surabaya.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel ... highly recommend it!!!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful colonial architecture and very attentive and helpful staff!!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic hotel is maintained the grandeur of colonial architecture and the friendliness of the staff. Everyone is very polite, friendly and very helpful. Breakfast is amazing. Indonesian breakfast is one of the best in my opinion. I definitely will come back and stay longer
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Enjoyed our stay, great service, staff alert to your needs.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with excellent service as always
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old-school, classic hotel full of heritage and history, a hidden gem in the hot area of Surabaya. It has friendly staff, good maintenance and very good breakfast. The things one may complain are also associated with the age of this hotel, for example, the rooms mostly have the only window at the entrance side due to the old buiding design, and the kids may find it slightly boring due to the lack of fun facilities usually found in modern hotels, but who can pass the opportunity to live where legends like Charlie Chaplin once stayed?
Stayed 1 night in May 2026
Verified review

8/10 Good

Beautiful old colonial hotel.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful luxurious historic hotel. Excellent breakfast buffet
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in Surabaya. Food was excellent, staff was exceptional and I’m obsessed with the colonial aesthetic. Location was key.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This is the second time we have stayed at this hotel and if we come back to Surabaya again we will stay at this hotel again .
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is my go to hotel whenever I go to Surabaya. Very historic place, close by shopping mall and restaurants.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Majapahit Surabaya - MGallery

Amazing hotel great staff helpful friendly and made you feel very special
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you get the chance to stay at this hotel/ historic building grab the chance. This is not about all mod cons this is immersing oneself in history and atmosphere I have never experienced in any hotel I’ve stayed in
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique historical building makes the experience extra special.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the sense of authenticity of the building, the gardens are beautiful and well maintained.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely heritage hotel with modern amenities and heritage ambience. A Sarkies brothers hotel, a La The Raffles in Singapore, the Majapahit in Surabaya is sublime.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a tourist attraction in itself. It is set in beautiful grounds with great facilities. Used the restaurant many times with great service and great food. Would stay there again without hesitation.
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This gem should be a must-visit for any world traveler out there. Take the time to stay at this historical place, not only for the unique setting but also for
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This must be one of my favourite hotels ever. Perfect in every way!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Wonderful heritage premises. The property is grand and meticulously attended. The staff are wonderful also.
Stayed 2 nights in May 2024

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