See all properties

Mercer Hotel Downtown, BW Premier Collection

3.5 star property
3.5-star hotel near Festival Theatre

Choose dates to view prices

Photo gallery for Mercer Hotel Downtown, BW Premier Collection

Lunch, dinner and brunch served
Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Minibar
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Room amenity
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Room service
  • Breakfast available

Explore the area

View in a map
104 Ontario Street, Stratford, ON, N5A 3H2
  • Place, Stratford City Hall
    ‪3 min walk‬
  • Place, Avon Theatre
    ‪5 min walk‬
  • Place, Festival Theatre
    ‪15 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Stratford

Heart of Stratford.You'll be steps from Stratford City Hall and a 5-minute walk from Shakespearean Gardens. Avon Theatre and Studio Theatre are also within half a mile (1 km).

What's nearby

  • Stratford City Hall - 3 min walk - 0.2 miles
  • Avon River - 5 min walk - 0.3 miles
  • Avon Theatre - 5 min walk - 0.3 miles
  • Tom Patterson Theatre - 5 min walk - 0.3 miles
  • Festival Theatre - 15 min walk - 0.8 miles

Getting around

  • Stratford Station - 14 min walk
  • London, ON (YXU-London Intl.) - 49 min drive

Restaurants

  • ‪Bentley's - ‬1 min walk
  • ‪Balzac's Coffee - ‬1 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬3 min walk
  • ‪Mercer Kitchen/BeerHall/Hotel - ‬2 min walk
  • ‪Cafe Bouffon - ‬1 min walk

About this property

Mercer Hotel Downtown, BW Premier Collection

3.5-star hotel near Festival Theatre
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mercer Hotel Downtown, BW Premier Collection also features tour/ticket assistance, room service (during limited hours), and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Stratford hotel is smoke free.

  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercer Hotel Downtown, BW Premier Collection offers 14 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Mini Suite | 1 bedroom, individually decorated, blackout drapes, iron/ironing board
The Windsor Hotel by Hoco Hotels Collection
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
3.9 out of 5, Good, 341 reviews
$77 nightly
The price is $91
Nov 20 - Nov 21
Total with taxes and fees
The Windsor Hotel by Hoco Hotels Collection

Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 15 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; CAD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 29.99
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 49.99 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 15 per person
  • Uncovered self parking fee: CAD 15.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 29.99 (subject to availability)
  • Rollaway bed fee: CAD 49.99 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Frequently asked questions

How close is Mercer Hotel Downtown, BW Premier Collection to the airport?

Mercer Hotel Downtown, BW Premier Collection is 33.7 mi (49-min drive) away from the London, ON (YXU-London Intl.) airport, the closest popular airport to the property.

Does Mercer Hotel Downtown, BW Premier Collection have an airport shuttle?

Airport shuttle services are not available at Mercer Hotel Downtown, BW Premier Collection.

Does Mercer Hotel Downtown, BW Premier Collection offer free breakfast?

Free breakfast isn’t provided at Mercer Hotel Downtown, BW Premier Collection, but cooked-to-order breakfast is offered for a fee of between CAD 9 and 15 per person. It's available on weekdays from 8:00 AM to 11:00 AM and weekends from 9:00 AM to 11:00 AM.

Is there a casino at Mercer Hotel Downtown, BW Premier Collection?

No, there is no casino at this hotel.

What time is check-in at Mercer Hotel Downtown, BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Mercer Hotel Downtown, BW Premier Collection?

Free parking is not available at this hotel. Self parking is available for CAD 15.00 per night.

Does Mercer Hotel Downtown, BW Premier Collection have a pool?

Mercer Hotel Downtown, BW Premier Collection does not have a pool.

Does Mercer Hotel Downtown, BW Premier Collection have a restaurant?

Mercer Hotel Downtown, BW Premier Collection is home to Mercer Hall, which features brunch.

Does Mercer Hotel Downtown, BW Premier Collection have a spa?

There are no spa services available at this hotel.

How close is Mercer Hotel Downtown, BW Premier Collection to downtown Stratford?

Mercer Hotel Downtown, BW Premier Collection is 0.1 mi away from Stratford.

Reviews

Mercer Hotel Downtown, BW Premier Collection Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 368 out of 684 reviews
Rating 8 - Good. 248 out of 684 reviews
Rating 6 - Okay. 48 out of 684 reviews
Rating 4 - Poor. 16 out of 684 reviews
Rating 2 - Terrible. 4 out of 684 reviews

Reviews

10/10 Excellent

Christopher

Stayed 2 nights in May 2025

8/10 Good

Gillian

Traveled with family
Liked: Cleanliness, staff & service
Obviously, not having an elevator is a drawback. The rooms we had were lovely, but the street noises and lights can get distracting. The location is perfect for walking everywhere so I guess it’s the trade off. Awkward and small staircases for walking with suitcases. Not good for elderly but awesome for able-bodied people. The convenience of having the bar downstairs is nice for a drink, and the room sizes were really good. I would stay again just for the location.
Stayed 1 night in Jul 2025

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

margaret

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and cozy, comfy bed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Louisa

Stayed 1 night in Jun 2025

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many steps no elevator. Small hotel. Staff was great from hotel staff to breakfast server.
Stayed 1 night in Jun 2025

10/10 Excellent

Ma Cecilia Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
I find the hotel clean and the staff are okay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercer Me

Other than 2 flights+ of stairs (use carry on luggage) this was a dream hotel. Nearby amenities and attractions, quiet and modern.
Stayed 3 nights in Jun 2025

8/10 Good

Maxine

Traveled with partner
Liked: Property conditions & facilities
The staff were incredible! From check-in to departure everyone had a smile and seemed to genuinely care. The room itself was lovely. The only suggestion would be that housekeeping need to spend a little more time snd attention when cleaning the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michele

Beautiful property, great staff. We knew there wasn’t an elevator so worked around that. Recommend!
Stayed 1 night in May 2025

6/10 Okay

Caleb

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Remi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really neat boutique hotel with beautiful rooms! Kind of awkward with the desk in the bar, but otherwise great!
Stayed 1 night in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay, friendly staff. Great food. Great atmosphere. Convenient location. Will return.
Stayed 1 night in Apr 2025

10/10 Excellent

Ernest

Stayed 2 nights in Mar 2025

8/10 Good

Tricity

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't get the fireplace in room 305 to work and really wanted that ambience...maybe instructions would be helpful
Stayed 1 night in Apr 2025

10/10 Excellent

wenwen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the food here! Room is clean and new!
Stayed 3 nights in Mar 2025

10/10 Excellent

Yan Yan Agnes

Stayed 1 night in Mar 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service
Great downtown location. Very good restaurant and obviously popular. The staff we met were great. Our room was just "meh". The decor is sort of industrial. A bit stark. My own preference for hotel decor is a bit warmer and much more luxurious. I want to feel I'm treating myself and this one didn't live up to that.
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel! Our room was very clean and had everything we needed. Only complaint was the size and location of the TV (small, in the corner of the room), but that’s a very minor issue. The Mercer restaurant is fantastic! The food and beer were amazing, I would definitely recommend it. The hotel and restaurant staff were all very friendly and knowledgeable. Overall, we had a nice and relaxing time and would definitely return!
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Stayed 1 night in Mar 2025

6/10 Okay

Steven

Traveled with partner
Liked: Cleanliness, amenities
Was under construction during our stay. Very loud early in the morning.
Stayed 1 night in Feb 2025