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The Windsor Hotel by Hoco Hotels Collection

2.5 star property
Hotel near Stratford City Hall in Stratford

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Photo gallery for The Windsor Hotel by Hoco Hotels Collection

Mini Suite | Individually decorated, blackout drapes, iron/ironing board, free WiFi
King Suite | Individually decorated, blackout drapes, iron/ironing board, free WiFi
Mini Suite | Individually decorated, blackout drapes, iron/ironing board, free WiFi
Building design
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
23 Albert St, Stratford, ON, N5A 3K2
  • Place, Avon Theatre
    ‪2 min walk‬
  • Place, Avon River
    ‪3 min walk‬
  • Place, Stratford City Hall
    ‪3 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪51 min drive‬

Room options

View all photos for Mini Suite

Mini Suite | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Mini Suite

8.0 out of 10
Very good
(9 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

7.8 out of 10
Good
(11 reviews)
  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Classic Room, 1 King Bed, Non Smoking, Private Bathroom | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

8.0 out of 10
Very good
(8 reviews)
  • 235 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.0 out of 10
Good
(10 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite | Individually decorated, blackout drapes, iron/ironing board, free WiFi

King Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Family Suite, 2 Queen Beds

8.8 out of 10
Excellent
(6 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Apartment

Signature Apartment | Living area | 40-inch TV with digital channels, Netflix, Hulu

Signature Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 900 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.0 out of 10
Good
(10 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mini Suite

Mini Suite | Individually decorated, blackout drapes, iron/ironing board, free WiFi

Mini Suite

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

About the neighborhood

Stratford

In shopping district.Steps from the hotel, you'll find Stratford City Hall and Avon Theatre. Studio Theatre and Avon River are also within half a mile (1 km).

What's nearby

  • Avon Theatre - 2 min walk - 0.1 miles
  • Avon River - 3 min walk - 0.2 miles
  • Stratford City Hall - 3 min walk - 0.2 miles
  • Stratford-Perth Museum - 3 min walk - 0.2 miles
  • Festival Theatre - 15 min walk - 0.8 miles

Getting around

  • Stratford Station - 13 min walk
  • London, ON (YXU-London Intl.) - 50 min drive

Restaurants

  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk
  • ‪Bentley's - ‬4 min walk
  • ‪Balzac's Coffee - ‬3 min walk
  • ‪Mercer Kitchen | Beer Hall - ‬4 min walk
  • ‪Gilly's Pubhouse - ‬2 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

Hotel near Stratford City Hall in Stratford
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Windsor Hotel by Hoco Hotels Collection also features concierge services and an elevator. Parking is available for a fee.

This Stratford hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 4 levels
  • Built in 1881
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Windsor Hotel by Hoco Hotels Collection offers 34 air-conditioned accommodations with espresso makers and complimentary bottled water. Each accommodation is individually decorated. Televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Junior Suite, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, individually decorated, individually furnished
The Stratford Hotel by Hoco Hotels Collection
  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
4.3 out of 5, Excellent, 427 reviews
$79 nightly
The price is $93
Jan 6 - Jan 7
Total with taxes and fees
The Stratford Hotel by Hoco Hotels Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Reception is closed Sundays in the winter.

Renovations and closures

The following facilities or services will be unavailable from December 11 2025 to April 30 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
The property will be renovating from December 11 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CAD 20 for adults and CAD 20 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

Frequently asked questions

How close is The Windsor Hotel by Hoco Hotels Collection to the airport?

The Windsor Hotel by Hoco Hotels Collection is 33.4 mi (50-min drive) away from the London, ON (YXU-London Intl.) airport, the closest popular airport to the property.

Does The Windsor Hotel by Hoco Hotels Collection have an airport shuttle?

Airport shuttle services are not available at The Windsor Hotel by Hoco Hotels Collection.

Does The Windsor Hotel by Hoco Hotels Collection offer free breakfast?

Free breakfast isn’t provided at The Windsor Hotel by Hoco Hotels Collection, but continental breakfast is offered for a fee of CAD 20 for adults and CAD 20 for children. It's available every day from 8:00 AM to 10:00 AM. Please note that breakfast will be unavailable between December 11 2025 and April 30 2026 (subject to change).

Is there a casino at The Windsor Hotel by Hoco Hotels Collection?

No, there is no casino at this hotel.

What time is check-in at The Windsor Hotel by Hoco Hotels Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Windsor Hotel by Hoco Hotels Collection?

Free parking is not available at this hotel. Self parking is available for CAD 20 per night.

Does The Windsor Hotel by Hoco Hotels Collection have a pool?

The Windsor Hotel by Hoco Hotels Collection does not have a pool.

Does The Windsor Hotel by Hoco Hotels Collection have a restaurant?

Yes, there is a restaurant on site. The dining venue will be unavailable from December 11 2025 to April 30 2026 (dates subject to change). The property will be renovating the dining venue(s) from December 11 2025 to February 28 2026 (completion date subject to change).

Does The Windsor Hotel by Hoco Hotels Collection have a spa?

There are no spa services available at this hotel.

How close is The Windsor Hotel by Hoco Hotels Collection to downtown Stratford?

The Windsor Hotel by Hoco Hotels Collection is 0.1 mi away from Stratford.

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 132 out of 374 reviews
Rating 8 - Good. 115 out of 374 reviews
Rating 6 - Okay. 68 out of 374 reviews
Rating 4 - Poor. 47 out of 374 reviews
Rating 2 - Terrible. 12 out of 374 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Was a little disappointed when arrived the nice lady made our stay very enjoyable. She up dated us to are bigger room older Hotel Hotel very clean and service was great.
Stayed 2 nights in Sep 2025

4/10 Poor

Jean

Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice easy walkable lication
Stayed 1 night in Sep 2025

4/10 Poor

Darcy

Hotel was not high end. Very poor value for the cost. Also hotel lobby was under renovation so no additional services available. e.g., breakfast
Stayed 1 night in Sep 2025

6/10 Okay

Robert, Williamsville

Traveled with family
Liked: Staff & service
Buy the parking pass that the hotel offers. It is worth the price, and you can come and go as you like. The hotel is located in the center of town, and you can walk to all of the best restaurants and the Stratford Festival theatres from there. The hotel also has an excellent elevator (a big plus in an older building). The downsides are the shower can go from a comfortable temperature to scalding in 3 seconds (act fast - this happened more than once to me), the rooms were in need of modernization, and the laminate floors needed a good cleaning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near Avon Theater

Friendly hotel a very short walk from Avon Theater in Stratford. A comfortable place to stay while enjoying Stratford plays.
Stayed 1 night in Sep 2025

4/10 Poor

Stuart

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Pro: The central location is excellent, easy walking distance to the Avon theater, downtown restaurants and shopping. The staff was as accommodating as it could be, given the limitations of the facility. Con: The room and en suite bathroom are small and cramped. Our room had to be accessed by half a flight of stairs. We bought air freshener to combat the musty odors in the room and bathroom. We loaned the air freshener to friends who were in the room next door who were having the same experience.Compared to the Arden Park Hotel or The Parlor, The Windsor Hotel has a long way to go before it can be equal to them. Given the state of the facility the room charges were grotesquely overpriced. Overall not a good experience.
Stayed 2 nights in Sep 2025

6/10 Okay

John-Paul

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Steve

Traveled with family
Disliked: Amenities
This hotel is in an excellent location. It is within walking distance of great dining and shopping as well as the theatres. It is clean and the decor is nice. The parking was very difficult to get into and out of. The wi-fi was sketchy at best, and non-existent the rest of the time. The bathroom had a sink with 2 separate taps that meant you had to fill the sink to wash your hands as the hot water was too hot to use without mixing with cold. There was absolutely no counterspace in the bathroom and it was very small. If you are a larger person, the toilet would be difficult to access.
Stayed 2 nights in Sep 2025

6/10 Okay

Maxwell

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

4/10 Poor

Bruce

Traveled with partner
Disliked: Amenities, property conditions & facilities
After we had booked the room, we were informed we had to book our parking separately. We immediately contacted the hotel and found no parking was available. The hotel offered that we could park at a place over a quarter mile away. The alternate parking proved to be an issue as the hotel does not have an area for unloading luggage from automobiles near the entrance and the long walk back from the alternate parking proved “unpleasant” on a hot and humid day.
Stayed 1 night in Sep 2025

8/10 Good

Myrna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was clean. We were offered breakfast in the description of the room, but none was available. Even simple continental breakfast would be acceptable. We recommend grab bars for the showers for all guests, young or old!
Stayed 2 nights in Sep 2025

6/10 Okay

Andrew

Traveled with family
Liked: Staff & service
Location was good for dinner and theatre. Paid parking was close. Hotel is under renovation. Key code wouldn’t lock room door on the 2nd day.
Stayed 1 night in Aug 2025

8/10 Good

Carole

Stayed 1 night in Sep 2025

4/10 Poor

Loraine

Disliked: Property conditions & facilities
Great location but definitely needs updating. Rooms are very small & uncomfortable, especially the bathroom. Musty & unpleasant smell in room & hallway. However, staff were pleasant & helpful.
Stayed 2 nights in Sep 2025

6/10 Okay

Julia

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Pleasant staff. Clean room and comfy bed. Excellent location close to amenities.
Stayed 1 night in Sep 2025

6/10 Okay

Robin

Disliked: Staff & service, property conditions & facilities
Lipstick on a pig; this place has huge potential, great location, but the details are missing. They took and old hotel and slapped some
Stayed 2 nights in Sep 2025

10/10 Excellent

Rojhin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a terrific time staying here on my first trip to Stratford. The knowledgably, kind, and approachable staff were always open to help and chat about their lovely town. Really love the classic features of the building as well. Close to all the theaters by foot. Only thing was that the walls of the older units were pretty thin so if someone opened the conjoining doors between hallways it sounded like your door was being opened as well as hearing a lot of chatter. light sleepers-bring ear plugs. Thank you for the otherwise wonderful stay!
Stayed 3 nights in Sep 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, room comfort

Needs a lift

Seems to be planning a renovation. Room is nice but bathroom in severe need of updating. Also, room entry system is ridiculous and requires patron to memorize a 4 digit code.
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Wifi is very spotty and the lack of staffing is unusual.
Stayed 1 night in Sep 2025

8/10 Good

Blake

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025