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Norfolk Hotel

Property class: 2
Hotel near Howard Davis Park in St. Helier

Choose dates to view prices

Photo gallery for Norfolk Hotel

A bar area with two glasses of a blue beverage, garnished with lemon slices, and a red napkin.
A pool area with lounge chairs, a swimming pool, and a white building in the background.
A hotel room with a bed, a wall-mounted light fixture, and a power outlet.
An outdoor seating area with tables and chairs, a large umbrella, and a building with multiple windows in the background.
A large dining hall with multiple tables and chairs, high ceilings, and large windows.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
61 La Colomberie, St. Helier, Jersey, JE2 4QA
  • Place, King Street
    ‪8 min walk‬
  • Place, St. Helier Central Market
    ‪8 min walk‬
  • Place, Port of Jersey
    ‪18 min walk‬
  • Airport, Jersey (JER)
    ‪12 min drive‬

Room options

View all photos for Traditional Double or Twin Room

A hotel room with a bed, two bedside lamps, a chair, a desk, a television, and a mirror.

Traditional Double or Twin Room

8.4 out of 10
Very good
(22 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

A hotel room with two beds, a desk, a chair, and a wardrobe.

Family Room

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Double or Twin Room

A hotel room with a bed, bedside tables, a chair, a desk with a fan, and a window with curtains.

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Economy Double or Twin Room

A hotel room with a large bed, a wooden headboard, two wall-mounted light fixtures, a chair, a bedside table, and a window with curtains.

Economy Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

St. Helier

Close to the beach.Within a 10-minute walk of the hotel, you'll find Howard Davis Park and King Street. St. Helier Central Market is 0.6 mi (1 km) away.

What's nearby

  • Howard Davis Park - 1 min walk - 0.1 miles
  • King Street - 8 min walk - 0.5 miles
  • St. Helier Central Market - 8 min walk - 0.5 miles
  • St. Helier Town Hall - 12 min walk - 0.7 miles
  • Port of Jersey - 18 min walk - 1.0 mile

Getting around

  • Jersey (JER) - 18 min drive

Restaurants

  • ‪Lilly’s Mini Market - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Krafty J's - ‬6 min walk
  • ‪Bastille Brasserie - ‬6 min walk
  • ‪Cock & Bottle - ‬7 min walk

About this property

Norfolk Hotel

Hotel near Howard Davis Park in St. Helier
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at Norfolk Hotel. Free self parking is available.

Smoking is allowed in designated areas at this St. Helier hotel.

  • 100 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Norfolk Hotel offers 100 accommodations with coffee/tea makers and hair dryers. 19-inch LED televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 19-inch LED TV with digital channels

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Norfolk Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel Hotel
Norfolk Hotel St. Helier
Norfolk Hotel Hotel St. Helier

Frequently asked questions

How close is Norfolk Hotel to the airport?

Norfolk Hotel is 5.3 mi (18-min drive) away from the Jersey (JER) airport, the closest popular airport to the property.

Does Norfolk Hotel have an airport shuttle?

Airport shuttle services are not available at Norfolk Hotel.

How close is Norfolk Hotel to the beach?

This hotel is a short 8-minute walk from Havre des Pas and 1.7 mi (3-min drive) from St. Helier Beach. Don't forget your sunscreen!

Does Norfolk Hotel offer free breakfast?

Norfolk Hotel does not offer free breakfast.

Is there a casino at Norfolk Hotel?

No, there is no casino at this hotel.

What time is check-in at Norfolk Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Norfolk Hotel?

This hotel offers free self parking.

Does Norfolk Hotel have a pool?

Norfolk Hotel features an outdoor pool.

Does Norfolk Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Norfolk Hotel have a spa?

There are no spa services available at this hotel.

How close is Norfolk Hotel to downtown St. Helier?

Norfolk Hotel is 0.4 mi away from St. Helier.

Norfolk Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 115 out of 294 reviews
Rating 8 - Good. 141 out of 294 reviews
Rating 6 - Okay. 30 out of 294 reviews
Rating 4 - Poor. 6 out of 294 reviews
Rating 2 - Terrible. 2 out of 294 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic friendly staff great location with ample parking
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean hotel, a bit dated but met all our needs, good breakfast. Good location.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy room - friendly and helpful staff.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel clean and staff were friendly. It was a bit outdated but it still was worth the visit with a superb location. Breakfast was good and the pool was a nice added feature.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 2-night stay here as a solo traveller. Located a very easy stroll into the town. Clean and spacious room, excellent breakfast and value for money dinner. Staff were very friendly and helpful. Good shower, good bed, what's more to ask for.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

We were made welcome in the hotel and would definitely stay again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very accommodating staff and helpful!!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Bedrooms could be tided up a bit dateo
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Friendly, helpful staff. Very close to the centre of St Helier.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean, staff are very friendly and helpful. Massive thank you to the restaurant staff in particular Mircea and Kip
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deserves to be at least 3 star
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Room was very basic but clean, quite an old hotel and could do with refreshing
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit old-fashioned hotel within walking distance from the town centre. Nice personnel. Breakfast good have been better. Decent price.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
A friendly hotel in an excellent location
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great Hotel to stay near the shops, friendly staff, parking, bar & clean tidy rooms. Worth going back to stay again.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for one night stay.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Norfolk Hotel! It was very clean and cozy and the staff were very kind and accommodating. I highly recommend it and plan to stay there again for our next visit to St Helier.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for the town centre. A bit dated inside but the room was comfortable & clean & the breakfast was good..
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very gd location , service excellent
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly and welcoming Old style, old fashioned service, in a positive way, values and hospitality a plus
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect stay for our trip, very central and staff were accommodating and friendly. Basic hotel but has everything we needed.
Stayed 3 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Great location

Overall a great stay. Hotel is situated in a great location. Decor in rooms are dated, but the cleanliness and the staff make up for this. Would recommend as a good base to explore the Island.
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a great location being very close to the centre where the shops and restaurants are locate. The hotel beds were comfortable and the room very clean. The staff goes out of their way to make the stay pleasant. I would stay here again when I am in Jersey.
Shops and market close by
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well worth a stay.

Close to Howard Davis Park, less than 10 min walk to town centre. Bus stop outside hotel. Clean and very friendly hotel. We will stay again.
Stayed 4 nights in May 2025