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Sarum Hotel

2.0 star property
Hotel near Port of Jersey in St. Helier

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Photo gallery for Sarum Hotel

Superior Suite | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Suite, Balcony | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Garden
Front of property
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
19-21 New Saint John's Road, St. Helier, Jersey, JE2 3LD
  • Place, Jersey Opera House
    ‪5 min walk‬
  • Place, St. Helier Central Market
    ‪11 min walk‬
  • Place, Port of Jersey
    ‪12 min walk‬
  • Airport, Jersey (JER)
    ‪8 min drive‬

Room options

View all photos for Twin Room

Twin Room | Desk, soundproofing, iron/ironing board, cribs/infant beds

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, soundproofing, iron/ironing board, cribs/infant beds

Double Room

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, soundproofing, iron/ironing board, cribs/infant beds

Triple Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Single Room | Desk, soundproofing, iron/ironing board, cribs/infant beds

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Garden View

Suite, Garden View | Desk, soundproofing, iron/ironing board, cribs/infant beds

Suite, Garden View

  • 355 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, Balcony

Suite, Balcony | Desk, soundproofing, iron/ironing board, cribs/infant beds

Suite, Balcony

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Desk, soundproofing, iron/ironing board, cribs/infant beds

Superior Suite

  • 409 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Desk, soundproofing, iron/ironing board, cribs/infant beds

Suite

  • 474 sq ft
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Desk, soundproofing, iron/ironing board, cribs/infant beds

Family Room

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

St. Helier

Close to the beach.At this hotel, you'll be steps from The Georgian House and within a 10-minute walk of Jersey Opera House. St. Helier Town Hall and St Aubin's Bay are also within half a mile (1 km).

What's nearby

  • The Georgian House - 1 min walk - 0.0 miles
  • Jersey Opera House - 5 min walk - 0.3 miles
  • King Street - 8 min walk - 0.5 miles
  • St. Helier Central Market - 11 min walk - 0.6 miles
  • Port of Jersey - 12 min walk - 0.7 miles

Getting around

  • Jersey (JER) - 16 min drive

Restaurants

  • ‪Locke’s - ‬9 min walk
  • ‪Shuga - ‬8 min walk
  • ‪spice of life - ‬9 min walk
  • ‪So Bar - ‬10 min walk
  • ‪Burger King - ‬7 min walk

About this property

Sarum Hotel

Hotel near Port of Jersey in St. Helier
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, barbecue grills, and an arcade/game room are also featured at Sarum Hotel.

Smoking is allowed in designated areas at this St. Helier hotel.

  • 52 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
Sarum Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This St. Helier hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per stay.
  • Cribs (infant beds) are available for GBP 5.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. 

Property is also known as

Sarum Hotel St Helier
Sarum Hotel Hotel
Sarum St Helier
Sarum Hotel St. Helier
Sarum Hotel Hotel St. Helier

Frequently asked questions

How close is Sarum Hotel to the airport?

Sarum Hotel is 4.8 mi (16-min drive) away from the Jersey (JER) airport, the closest popular airport to the property.

Does Sarum Hotel have an airport shuttle?

Airport shuttle services are not available at Sarum Hotel.

How close is Sarum Hotel to the beach?

This hotel is 1.2 mi (2-min drive) from St. Helier Beach and 1.4 mi (6-min drive) from Havre des Pas. Don't forget your sunscreen!

Does Sarum Hotel offer free breakfast?

Sarum Hotel does not offer free breakfast.

Is there a casino at Sarum Hotel?

No, there is no casino at this hotel.

What time is check-in at Sarum Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sarum Hotel?

Free parking is not available at this hotel.

Does Sarum Hotel have a pool?

Sarum Hotel does not have a pool.

Does Sarum Hotel have a spa?

There are no spa services available at this hotel.

How close is Sarum Hotel to downtown St. Helier?

Sarum Hotel is 0.5 mi away from St. Helier.

Sarum Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 54 out of 140 reviews
Rating 8 - Good. 55 out of 140 reviews
Rating 6 - Okay. 19 out of 140 reviews
Rating 4 - Poor. 9 out of 140 reviews
Rating 2 - Terrible. 3 out of 140 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

maureen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alway enjoy my stay in jersey and alway use the sarum hotel ,excellent staff and very clean close to beach or bus stops
Stayed 3 nights in Oct 2025

8/10 Good

Eileen, Oldham

Traveled with family
Liked: Cleanliness, staff & service
Close to seafront and still helier but quiet area.
Stayed 6 nights in Sep 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service

Lining in jersey

The staff where really friendly and even took my bag to the room
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew, Arnold, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Pamela

Stayed 7 nights in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed, it was like a hostel and it was very noisy. I think we were the only guests in amongst all contractors staying there. The pool that was advertised was not functional and hadn’t been for a long time by the looks of it. There was no pool table as advertised and the public area was stacked with random matresses. We couldn’t open the windows fully due to scaffolding outside the window which felt very unsafe should there have been a fire. Every morning, before light we were woken up by people right outside our window chatting, smoking and coughing. All in all a very bad experience never to be repeated.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohamed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Carole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with self catering facilities

Friendly, helpful staff. Comfortable room. Problem with toilet was remedied immediately. Hotel could do with pool area being smartened up. Sound proofing between rooms not the best. Loud music played a few evenings but was dealt with by staff when contacted. Great location for central St Helier, easy to walk to many areas. On the whole, a great stay in Jersey.
Stayed 10 nights in Jun 2024

10/10 Excellent

Paul

Stayed 4 nights in May 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 2-star stay

I was pleasantly surprised. The room had an adequate size for me and had a kitchenette. The room and kitchenette were both very clean. Bed was very comfortable. Kitchenette had everything, cutlery, pans, toaster, microwave, small fridge and small vitro. Perfect if you're planning on staying for a few days! Bathroom was also very good size. The service was also very good, staff were friendly, polite and always greeted with a smile! Overall, a great place to stay considering it's a 2-star hotel.
Stayed 3 nights in May 2024

10/10 Excellent

steve

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Manager and staff were very helpful and welcoming. Room was cosy and quiet, very clean and comfortable. Nothing too much trouble. Will definitely stay again.
Stayed 7 nights in May 2023

10/10 Excellent

Becca

Stayed 2 nights in May 2023

10/10 Excellent

Stephen Jonathan, West Wickham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, made me very welcome. Good-sized room with all amenities. Easy walk to shops and public transport. Would happily recommend.
Stayed 3 nights in Sep 2022

8/10 Good

ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities
10 minute walk from liberation station. Small, friendly hotel, noth8ng fancy but more than adequate for us. The pool is small but fine for a splash aboit
Stayed 3 nights in Sep 2022

10/10 Excellent

Mrs

Stayed 7 nights in Sep 2022

8/10 Good

Elisabeth

Liked: Staff & service, property conditions & facilities
Good location for accessing the bay and the centre of town. Spotlessly clean, - and very happy to have a fan in the room as well as the mini kitchenette
Stayed 5 nights in Sep 2022

10/10 Excellent

ALEXANDER, London

Liked: Staff & service, amenities, property conditions & facilities
so helpful and modern room
Stayed 2 nights in Jul 2022

10/10 Excellent

ANGIE

Traveled with family
Liked: Cleanliness, staff & service
The staff could not have been more helpful. The suite was so lovely with 2 bathrooms. Would highly reccmend
Stayed 1 night in May 2022

8/10 Good

Gill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly & clean, helpful staff. However, it was quite a busy road so quite noisy overnight.
Stayed 1 night in Sep 2021

8/10 Good

Phyllis

Traveled with family
Liked: Cleanliness, property conditions & facilities
Friendly, helpful staff, clean accommodation, bathroom small hardly any room to stand in from of the basin
Stayed 5 nights in Sep 2021

4/10 Poor

Najma

Traveled with family
Liked: Cleanliness, room comfort

Pleasant hotel staff. Good facilities. Area poor

Travelled with a child. Hotel staff were friendly but no lift and had to carry luggage up stairs. Room was in good, clean condition. No mirror in room to dry hair. No plug for hair dryer in/near bathroom where they had the only mirror. Surrounding area is not great. Swearing and fighting in the street until 2am. Also dogs and smoking allowed in the hotel. If any of this does not appeal to you, do not stay here
Stayed 1 night in Aug 2021

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* Star Hotel (Good Value for money)

Wow! This friendly hotel in my opinion is excellent. Perfect location near beach, Elizabeth catle,shops and restaurants. My room 114 was fully refurbished and has smart TV where you can watch your Netflix has twin room for my daughter so she has privacy. It has a good size pool but didn’t get to use it, too busy exploring this beautiful island of Jersey. Lots of places to go and see. My advice is to use the buses, they are excellent and cheap. Get a day pass for unlimited ride. Taxi will rip you off. Bus will cost you £2 from the Airport and it takes 15mins. The hotel manager called Cristina and her staff were helpful,friendly and informative. I forgot the bar is good with TV and games room for the Kids. Overall our stay for 5 days wasn’t enough. I think a week will be ok cos you’ll get to see a lot in Jersey. One more if you like fish and chips, I would recommend you to go Erlinda’s fish and chips near Apollo hotel not far from Queens st. Been there 2x. The best!!
Plemont Bay
Gorey Castle
Stayed 4 nights in Aug 2021

10/10 Excellent

G S A F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic value

Amazing location for St. Helier centre bars and restaurants. Ok lets be straightforward, this is no 5* hotel, but its exceptionally clean, all rooms have a large en suite bathroom, plus a small kitchen area in each room which includes kettle, toaster, fridge, all cutlery and plates etc, and 2 cooking rings plus the sink and draining board. Rooms are cleaned everyday. The staff are exceptional and will help in anyway the can. If you want somewhere clean, in a fantastic location then look no further. Thanks to Christina and Alex for naking us so welcome.
Stayed 12 nights in Jun 2021