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Marina Metro Hotel

2.0 star property
Hotel near King Street in St. Helier

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Photo gallery for Marina Metro Hotel

View from property
Lounge
Terrace/patio
Exterior
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
The Promenade, Havre Des Pas, St. Helier, Channel Islands, JE2 4UQ
  • St. Helier Central Market
    ‪13 min walk‬
  • Port of Jersey
    ‪14 min walk‬
  • Elizabeth Castle
    ‪15 min walk‬
  • Jersey (JER)
    ‪11 min drive‬

Room options

View all photos for Double Room, Ensuite (with Inland View )

Bathroom

Double Room, Ensuite (with Inland View )

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Ensuite ( (4) with Inland View )

Quadruple Room, Ensuite ( (4) with Inland View ) | 1 bedroom

Quadruple Room, Ensuite ( (4) with Inland View )

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 King Bed

View all photos for Single Room, Ensuite (Partial Coastal View)

Single Room, Ensuite (Partial Coastal View) | 1 bedroom

Single Room, Ensuite (Partial Coastal View)

  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite (Partial Coastal View)

Double Room, Ensuite (Partial Coastal View) | 1 bedroom

Double Room, Ensuite (Partial Coastal View)

10.0 out of 10
Exceptional
(3 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ensuite, Sea View (with Direct Sea View )

Double Room, Ensuite, Sea View (with Direct Sea View ) | 1 bedroom

Double Room, Ensuite, Sea View (with Direct Sea View )

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Ensuite (Partial Coastal View)

Twin Room, Ensuite (Partial Coastal View) | 1 bedroom

Twin Room, Ensuite (Partial Coastal View)

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Ensuite (with Inland View )

Twin Room, Ensuite (with Inland View ) | 1 bedroom

Twin Room, Ensuite (with Inland View )

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Ensuite ( (3) with Inland View )

Suite, Ensuite ( (3) with Inland View ) | 1 bedroom

Suite, Ensuite ( (3) with Inland View )

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 King Bed

View all photos for Twin Room, Ensuite, Sea View (with Direct Sea View )

Twin Room, Ensuite, Sea View (with Direct Sea View ) | 1 bedroom

Twin Room, Ensuite, Sea View (with Direct Sea View )

  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

St. Helier

In St. Helier .You'll find King Street and St. Helier Central Market within a 15-minute walk of this St. Helier hotel. Port of Jersey and Elizabeth Castle are also within 2 miles (3 km).

What's nearby

  • King Street - 11 min walk - 0.6 miles
  • St. Helier Central Market - 13 min walk - 0.7 miles
  • Port of Jersey - 14 min walk - 0.8 miles
  • St. Helier Town Hall - 14 min walk - 0.8 miles
  • Elizabeth Castle - 15 min walk - 0.9 miles

Getting around

  • Jersey (JER) - 15 min drive

Restaurants

  • ‪Lilly’s Mini Market - ‬12 min walk
  • ‪St Helier Yacht Club - ‬10 min walk
  • ‪Lamplighter - ‬13 min walk
  • ‪Troubadour - ‬11 min walk
  • ‪The Good Egg - ‬3 min walk

About this property

Marina Metro Hotel

Hotel near King Street in St. Helier
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and an elevator are also featured at Marina Metro Hotel.

This St. Helier hotel is smoke free.

  • 34 guestrooms or units
  • Breakfast available (surcharge)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Marina Metro Hotel offers 34 accommodations.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • Breakfast available for a fee: GBP 7 to 10 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor tennis court

Accessibility

  • Elevator

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately GBP 7.00 to 10.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marina Metro
Marina St Helier
Marina Metro Hotel St Helier
Marina Metro St Helier
Marina Metro Hotel St. Helier
Marina Metro Hotel Jersey/St. Helier
Marina Metro St. Helier
Marina Metro Hotel Jersey/St. Helier
Marina Hotel St Helier
Marina Metro Hotel Hotel
Marina Metro Hotel St. Helier
Marina Metro Hotel Hotel St. Helier

Frequently asked questions

How close is Marina Metro Hotel to the airport?

Marina Metro Hotel is 5.4 mi (15-min drive) away from the Jersey (JER) airport, the closest popular airport to the property.

Does Marina Metro Hotel have an airport shuttle?

Airport shuttle services are not available at Marina Metro Hotel.

How close is Marina Metro Hotel to the beach?

This hotel is a short 1-minute walk from Havre des Pas and 5.7 mi (17-min drive) from St Brelade's Bay Beach. Don't forget your sunscreen!

Does Marina Metro Hotel offer free breakfast?

Free breakfast isn’t provided at Marina Metro Hotel, but breakfast is offered for a fee of between GBP 7.00 and 10.00 per person.

Is there a casino at Marina Metro Hotel?

No, there is no casino at this hotel.

What time is check-in at Marina Metro Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Marina Metro Hotel?

Free parking is not available at this hotel.

Does Marina Metro Hotel have a pool?

Marina Metro Hotel does not have a pool.

Does Marina Metro Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Marina Metro Hotel have a spa?

There are no spa services available at this hotel.

How close is Marina Metro Hotel to downtown St. Helier?

Marina Metro Hotel is 0.5 mi away from St. Helier.

Marina Metro Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 27 out of 78 reviews
Rating 8 - Good. 28 out of 78 reviews
Rating 6 - Okay. 14 out of 78 reviews
Rating 4 - Poor. 5 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katelynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and quiet it was. Jersey is a beautiful and transport accessible island. I will be returning 100%
Stayed 3 nights in May 2025

6/10 Okay

Cathryn

Liked: Staff & service
Disliked: Property conditions & facilities

Uninspiring sadly.

I want to say good things, but I'm struggling. Friendly staff, lovely breakfast, good location. However, as i entered the room, massive sigh 😮‍💨. Uninspiring, bland, old furniture, kettle had seen better days, tv signal poor, constantly buffering. Bathroom 😕. Disappointed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
character hotel, friendly staff , entertainment at weekend, great sea views
Stayed 3 nights in Apr 2025

10/10 Excellent

Ros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and polite ,location good close to town, amazing view over the bay from room
Stayed 3 nights in Mar 2025

10/10 Excellent

Derek

Views & proximity to the sea were very good. Excellent personal service with welcoming and attentive staff. Range & presentation of restaurant food was excellent. Should we visit Jersey again we would certainly choose to stay here. Although a short distance from the town centre it was very accessible on foot and by public transport.
Stayed 3 nights in Sep 2024

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The position of the hotel, overlooking the bay was splendid, with a walk along the promenade. Local transport first class, especially with the availability of a range of bus passes to purchase. The room was clean and the beds were comfortable. However there was a lack of easily accessible sockets, and the decor was dated, as well as the bathroom. There was a lift to all floors, and on the first floor there was a lounge, accessible for guests with a fabulous view, but again decor and furniture dated. Breakfasts were excellent, with super service from the friendly courteous staff. The significant negative was the noise from music in the lounge which had been let as a private function.
Stayed 7 nights in Sep 2024

6/10 Okay

kevin

Traveled with partner
Liked: Staff & service
when we arrived we were given a room on the 4th floor, it was terrible, dirty dusty, draws had hairs in, kettle you would not give to a charity shop, teaspoons dirty, the ceiling light only had one bulb out of three working, the room was horrible, we complained ,and after awhile we were moved to a better room, but told we would have to move on our last day, so we moved again, all in all rooms average but hotel needs a overhaul. that said break fast was good lots of choice, staff you could not fault, they all went above and beyond. the main bug bare was the owner Geoff, he deffinatly needs to go to charm school it seemed everthing was a chore, he had no personality, and let the team down, so dont think we will be going back.
Stayed 4 nights in Sep 2024

6/10 Okay

Lynn

Liked: Staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Sharon Mona

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
On arrival we were pleasantly surprised to have been upgraded to a sea view room which was just above the outside space of the Dockyard Restaurant. Most of the time it was really peaceful listening to the waves, apart from Saturday night when the place was full of youngsters in a variety of stages of drunkeness and all practising who could shout the loudest untill after midnight. The service was spot on and the breakfast was very nice looking over the bay. The hotel is a litle tired and the bathroom was well in need of updating after a few nights in a Marriot Junior Suite probably an unfair comparison although the same price. It is well situated for walking around St Helier and you wont better it for good service but a lick of paint in the bedrooms and somewhere to put the fridge other than on the dressing table could make it even better. We had a great time and pleased we went.
Stayed 3 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 7 nights in Aug 2024

8/10 Good

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Patricia, Roy and all staff were incredible. So helpful and the food was amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

The staff are fantastic at this hotel I know the rooms are basic but I knew that before I booked it's in a great location and I had an absolute fabulous time here
Stayed 3 nights in Aug 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Position Dining bar Good bedroom Really enjoyed marina Metro More Carpet shampooing
Stayed 3 nights in Jul 2024

2/10 Terrible

Robert

Stayed 3 nights in Jul 2024

8/10 Good

Frances

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Great getaway but not in the centre of town.

A 15min walk from the Main Bus station (dont walk through the tunnel but around the wharf and up two flights of stairs or take bus no. 1). Its located by the sea and 5mins from a swimming lido. Room had a coastal view. Good size, clean but a bit dated. Staff were great. Restaurant had the best mussels and we watched the sunset whilst enjoying our meal. Breakfast was good
Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Hotel was very comfortable and haven’t had aa better sleep for years. Would definitely come back again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Arthur

Traveled with partner
The property was extremely clean and modern
Stayed 3 nights in Jun 2024

8/10 Good

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good value for money and the sea views from the room and restaurant were exceptional. The room was clean and had great facilities. My only feedback would be that I don't understand the net curtains in the rooms, because it covered the view which is a major advantage of the hotel. When the water was run there was a loud noise as it re-filled. However this was only a minor quibble The hotel is nice and quiet, but very near a number of restaurants and a short walk into town. The food quality was outstanding and more like 5 star which I was shocked for a 3 star hotel.
Stayed 3 nights in May 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Slightly dated, cigarette burns in curtains/netting, no cold water in the room, options were hot or warm… no water pressure for the shower. All of the staff were wonderful, very polite, pleasant and all willing to help, only issue was there was no one on reception at checkout time
Stayed 2 nights in Sep 2023

10/10 Excellent

MISS KARON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very friendly and helpful
Stayed 3 nights in Sep 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Mark Phillip, Birmingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo traveller. Great breakfast option and view. One of the most affordable choices in Jersey.
Stayed 4 nights in Jun 2023

8/10 Good

Campbell

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023