Grand Jersey Hotel & Spa

5.0 star property
5-star beach hotel near Port of Jersey
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Photo gallery for Grand Jersey Hotel & Spa

Beach views, serves lunch and dinner
Meeting facility
Indoor pool
Deluxe Double Room, Ocean View | 1 bedroom, premium bedding, in-room safe, individually decorated
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Pet friendly
  • Spa

Explore the area

View in a map
Esplanade, St. Helier, Jersey, JE2 3QA
  • Port of Jersey
    ‪8 min walk‬
  • Elizabeth Castle
    ‪9 min walk‬
  • St. Helier Central Market
    ‪11 min walk‬
  • Jersey (JER)
    ‪8 min drive‬

Room options

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Classic Double Room, Sea View

9.2 out of 10
Wonderful
(19 reviews)
  • 215 sq ft
  • Beach view
  • Sleeps 2
  • 1 Double Bed

Classic Double Room (may have frosted Windows)

9.6 out of 10
Exceptional
(14 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 435 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Double Room, Ocean View

9.0 out of 10
Wonderful
(29 reviews)
  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Double Room, Park View

9.6 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room (may have frosted window)

9.4 out of 10
Exceptional
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Small Classic Double

9.4 out of 10
Exceptional
(8 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double or Twin Room, Park View

9.4 out of 10
Exceptional
(19 reviews)
  • 215 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

St. Helier

Steps from the beach.Within a 5-minute walk of this St. Helier hotel, you'll find St Aubin's Bay and Jersey Opera House. Port of Jersey and The Georgian House are also within half a mile (1 km).

What's nearby

  • King Street - 8 min walk - 0.5 miles
  • Port of Jersey - 8 min walk - 0.5 miles
  • Elizabeth Castle - 9 min walk - 0.5 miles
  • St. Helier Central Market - 11 min walk - 0.6 miles
  • St. Helier Beach - 14 min walk - 0.8 miles

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Cargo - ‬7 min walk
  • ‪spice of life - ‬7 min walk
  • ‪KFC - ‬7 min walk
  • ‪Bella Italia - ‬7 min walk
  • ‪Locke’s - ‬9 min walk

About this property

Grand Jersey Hotel & Spa

5-star beach hotel near Port of Jersey
Grand Jersey Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. A hot tub, a sauna, and a terrace are also featured at the luxury Grand Jersey Hotel & Spa. Limited free parking is available on a first-come, first-served basis.

This 5-star St. Helier hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1890
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Grand Jersey Hotel & Spa offers 123 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This St. Helier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited onsite parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Frequently asked questions

How close is Grand Jersey Hotel & Spa to the airport?

Grand Jersey Hotel & Spa is 4.5 mi (14-min drive) away from the Jersey (JER) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Jersey Hotel & Spa?

As of Sep 5, 2025, prices found for a 1-night stay for 2 adults at Grand Jersey Hotel & Spa on Oct 4, 2025 start from $231.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Jersey Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Grand Jersey Hotel & Spa.

How close is Grand Jersey Hotel & Spa to the beach?

This hotel is a short 13-minute walk from St. Helier Beach and 1.2 mi (3-min drive) from Havre des Pas. Don't forget your sunscreen!

Does Grand Jersey Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Grand Jersey Hotel & Spa, but full breakfast is offered for a fee of GBP 25.00 for adults and GBP 12.50 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Grand Jersey Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Grand Jersey Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Grand Jersey Hotel & Spa?

This hotel offers free self parking.

Does Grand Jersey Hotel & Spa have a pool?

Grand Jersey Hotel & Spa features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Grand Jersey Hotel & Spa have a restaurant?

There are 2 onsite restaurants, offering options like British cuisine, a beachfront location, and ocean views.

Does Grand Jersey Hotel & Spa have a spa?

This hotel has a spa, which features massages, body wraps, and body treatments.

How close is Grand Jersey Hotel & Spa to downtown St. Helier?

Grand Jersey Hotel & Spa is 0.5 mi away from St. Helier.

Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 733 out of 1002 reviews
Rating 8 - Good. 203 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice, staff friendly, food great and has some lovely touches such as milk and cookies for kids at bedtime. The spa and pool were nice and welcoming to youngsters. A big downside for us was the disabled entry way with quite a heavy door to negotiate. The hotel is located opposite the beach with great views of Elizabeth castle, but next to quite a busy road. The location also has the benefit that it is very close to st Helier shops and restaurants and the bus terminus though.
View of hotel from the castle
View from room
Stayed 7 nights in May 2025

10/10 Excellent

Clive

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
While having been updated it has kept its period charm. Great position with beautiful views and within walking distance of all St Helier amenities. Very comfortable rooms and friendly helpful staff. Bus service is amazing and you can get pretty much anywhere on the island for a very reasonable flat price fare.
Stayed 7 nights in May 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very helpful and friendly staff. Cleanliness around the hotel first class. In my opinion the only disadvantages were that the food and drinks were rather pricey due to the additional service charge. This service charge did not apply only to the hotel but it seemed that it was imposed throughout Jersey.
Stayed 4 nights in May 2025

8/10 Good

Danielle

Stayed 3 nights in May 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our break here. Extremely conveniently placed for buses around the island. Hotel lovely, only fault was the lift being very small and quite slow- although I think they had a second lift out of order at our time of visiting. Can recommend highly
Stayed 4 nights in May 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Ian

Stayed 2 nights in May 2025

6/10 Okay

LYNN

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very polite and friendly. The facilities in the hotel were excellent. I wouldn’t hesitate to recommend the Grand Jersey.
Stayed 5 nights in May 2025

10/10 Excellent

Caerys Francesca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying at the Grand Jersey Hotel. From the minute we pulled up the staff made sure everything was catered for - with smiles on their faces. Every single staff member we encountered added to our experience. We had a massage in the spa which was excellent - the massage itself, the environment, the attention to detail - all perfect. The hotel has wonderful views of St Aubins Bay & Elizabeth Castle - sitting on The Terrace for a drink whilst the sun went down was a fave daily activity. 3 mins walk is a bus stop that took us door to door to everywhere we visited. We had a very relaxing & pampered week thanks to the team at the Grand :)
Stayed 4 nights in May 2025

8/10 Good

Sharon Jayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We particularly enjoyed the sheltered sun terrace at front of hotel for afternoon drinks. The breakfast buffet was extensive too!
Stayed 2 nights in May 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spring Break

Hotel was beautifully located overlooking Elizabeth Castle and ideally situated for access to St Helier centre and the Island transport network. With a large Ocean View Room on the 2nd Floor,perfect for a relaxing Break. All Staff from Reception/Concierges to Restaurant and Room Servicing were friendly,unfailingly polite and made for a very enjoyable stay.
Stayed 4 nights in May 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

George

Stayed 7 nights in May 2025

10/10 Excellent

Ian

Stayed 1 night in May 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here several times - the location is front row overlooking Elizabeth Castle and the seafront The staff are all very helpful and attentive which is what you expect from a five star hotel Can’t wait to book my next visit
Stayed 5 nights in May 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Wing-Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly and welcoming. Good Food and drink options.
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay from start to finish , staff are fantastic , food is delicious and the whole ambiance of the hotel is second to none . Will definitely be returning
Stayed 5 nights in May 2025

10/10 Excellent

My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An exceptionally good Hotel - Grand Jersey Hotel

Thoroughly recommend The Grand Jersey Hotel and Spa, it was brilliant. The Staff were exceptional, food brilliant, and extremely comfortable, and all in a great location on the island. Superb.
Stayed 3 nights in May 2025

10/10 Excellent

Dionne

Traveled with group
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in May 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for our trip to Jersey

We went to Jersey as a group of 4 couples to celebrate a friend's 60th birthday. The hotel was an excellent house. We all had rooms with a terrace, which was perfect as the weather was lovely. The breakfast was excellent, all the staff were attentive and pleasant (a special call out for Paul) and the room was large and comfortable. We had drinks at the Terrace bar. It was a great spot, with a DJ and really nice vibe. It's expensive for drinks but Jersey in general is expensive. We used the pool and spa facilities, which were very nice. The only slightly negative comment our friends' made was around the bathroom being a bit dated and that it was quite awkward getting in and out of the bath to use the shower. However, overall we all thoroughly enjoyed our stay and would book the hotel again in the future.
Stayed 3 nights in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great location with very friendly staff.
Stayed 1 night in May 2025